Abraham is the best! The whole staff is super helpful. Getting new prescriptions or refills for my…read moreresidents is as easy as pie. Don't go any where else if you can. This is the pharmacy to have.

We live Zane! After much frustration at big Pharmacys, we have moved all of our family to Zane. You…read morecan call the pharmacy and speak to a representative or pharmacist. If you end up having to leave a message, that call back in a timely manner. The txt refill system is super easy to use. Everyone that works there is professional, friendly and so helpful!

I came to buy lubricant eye drops and I got the a good deal here compared to others stores. I have…read moretried finding the one I had gotten from the doctor and found it here. I am a bit surprised the app needs a bit of work because if I look up the barcode it shows not found however if I type the name of the brand it shows it has it. The cashier helped and with the selection I got I felt confident with my purchase.

Twice came to pick up prescription and twice they said they dont have it. After calling the soctor…read moreoffice again who said they faxed it twice, they reach 5 inches away from there hand and its there sitting next to their keyboard. Waste of time and effort driving back and forth and repeatedly calling the dr. Office. No good pharmacies anymore, walgreens is bad too.

I've never been in person in this Pharmacy but today because i missed delivery window i ended up…read morestoping by. Ive never had any problems with this pharmacy and i always got my med on time. I walked in and first i was looking for pharmacy and then they told me there is no traditional way pharmacy and im supposed to ring the bell next to window. A nice person welcomed me and brought my med. it was very fast & she also answered my all questions. I love Alto Pharmacy...our connection every time is stress free. There is also big parking outside.

Very great service after my doctor called in for Rx in LA location, but I could pick everything up…read moresame day in different location (Irvine) close to me. They able to apply any coupons if they are valid to meds I ordered. They are open on weekends, Sat/Sun which is very convenience for the last minute called in Rx. Most specialty pharmacy usually are close on weekends. Alto pharmacy is Fast and has great service.

I absolutely recommend this pharmacy for several reasons: 1) The pharmacist/owner Miss Vivian is…read morethe sweetest person and a pleasure to work with 2) the prices are reasonable 3) service is fantastic 4) prescriptions are ready fast. I switched my prescription from another compounding pharmacy in Newport Beach and I am so pleased with this decision. Vivian and her staff always make time for me when I walk in and they explain their products. I also love the skin care creams that Miss Vivian has developed and she has provided me with complimentary samples to try (also highly recommend her skin care products...they work!). I'm so happy that HV Pharmacy is located in Lake Forest and I wish Miss Vivian and her staff the best of success stories!!! Thank you Miss Vivian!!!

I needed a compounding pharmacy and HV Pharmacy was conveniently located down the street from me…read more Vivian was super helpful and so kind to give me regular updates - one of the ingredients needed was stuck in NY due to a snow storm. The customer service was amazing and I will definitely go back for any other pharmaceutical needs!

Buying vitamins at CVS is a new experience for me, primarily because CVS is a member of the OTC…read morenetwork, and I was given a $50 OTC gift card. Prices at CVS are competitive since it offers bogo deals on many store brand vitamins. I signed up for a free ExtraCare account to clip digital coupons and as a wallet for ExtraBucks rewards. They are not the easiest to work with but I hope the saving would be worth it. The self checkout was frustrating for someone new to CVS. It summoned help after I fumbled around a few minutes. She transferred my stuff to a cashier register to complete the purchase and explained to me how things work. Hopefully the process will be easier if/when I shop here again.

I came in at 8:15 in the morning. I wasn't in the right mind set as my 5 year old is very sick and…read moreI needed her medicine. So I walked in without checking the hours of the pharmacy at the door and couldn't find the little sign that they have up. I nicely asked the person in the front even saying "sorry to bother you but if you don't mind could you tell me when the pharmacy open?" She with a very condescending voice and attitude tells me "well if you had bothered to looked at the door or on the pharmacy you would easily see that it opens at 9!" Excuse me? I missed it at the door cause I ran thinking duh CVS is a pharmacy and would be open at 8am. When a customer is dealing with a sick kid at home they don't need someone to be so rude for a simple question. If you don't want to work here that's your issue I don't need to be in your attitude and sarcasm!!

The staff was great, but Walgreens prescription policy for my eye drops floored me! The doctor…read moreprescribed 7.5 (3 bottles) of eyes drops. I have purchased these at Ralph's and CVS multiple times. They are about $340 for the prescription. I picked them up and opened the package when I got home, there were only two bottles and they had charged the full amount. I called them and they said Walgreens policy is to only provide an 80-day supply and that was the two bottles and the correct cost. I was stuck with it, so I used up the two bottles in 60 days and went to refill, they said they would have to charge a penalty for an early refill. This is critical medication!! I moved my prescription to Amazon. They filled it same day. Gave me three bottles (7.5 as prescribed) and labeled it a 75 day supply for $247! I am never going back to Walgreens.

Customer service was great! The associates were friendly and patient. They provided me with all…read morethe information I needed.

Writing in to celebrate the lead pharmacist on staff today 3.17. Unfortunately, I did not catch the…read morename. She's not just responsive, efficient, and knowledgeable. She's kind, and I genuinely felt like she was looking out for my best interests. The world needs people like this more than ever. Keep going - you are appreciated!

The young Asian lady that I encountered today at this pharmacy was extremely unprofessional -…read moreaggressive, rude with zero social skills and was more socially inept than a machine. It wasn't even busy. She should Consider another profession if she's incapable of interacting with humans. There was another pharmacist who was an older Asian lady who was extremely professional patient and helpful. I've been coming to this pharmacy for years and sad to have such an experience. I tried calling to find out her name, but I will stop by instead and update this review with her name.

Open late, which is a rarity for any business in the OC, but that's because it's a franchise if…read moreanything, BUT it was crazy that the pharmacy was still open around 9 PM. Many other pharmacies in Walgreens, CVS, Target, Walmart, etc. all close at around 5 PM and some aren't even open on the weekend (Sunday), but this one was. Not sure if this is just a change in CVS that I haven't paid attention to, or if it was always like that. There's self check out and the staff working was super friendly and helpful. Shout out to the cashier girl who talked Calico Critters with me, you a real one. Stock is fairly decent for seasonal items and it didn't look super disorganized. Lots of World Cup merchandise randomly and it's always so funny that the souvenirs for Irvine are ocean and beach themed when you're not even THAT close to the water but I guess it works in a pinch for those unfamiliar with California geography. Plenty of parking since it's in a super big plaza and the time where we went wasn't that busy (as many things have already closed).

Prescription was submitted Tuesday 4/14, finally received a text informing me it was filled Tuesday…read more4/21 and ready for pick it up, I go in and am told it was $400, said I'd be back to pick it up. Call in with a manufacturers discount coupon I was given, told it doesn't work. I call doctor and manufacture, told coupon is valid and instructions to ensure it goes through. Received another "ready for pick up" text Thursday 4/23, go in to pick it up on 4/24, spend an hour troubleshooting the coupon, told it still doesn't work. I tell them "I'll be back with my HSA card to pick up on Sunday" - return Sunday 4/26, told "medication is on hold"...sent to consultation window, told "the coupon does work" and the total is now $500...and it's not filled, in fact, it was never filled... I explain everything, they say "I don't know who worked with you, but the coupon works, but the item was never filled" - provide text showing it was filled, proceed to identify by name the 2 people who helped me troubleshoot on Friday, one of those identified claims "I never helped you"...after some pushback says "you declined the medication"...and the kicker, "the item is out of stock"... tl;dr First, they said it was $400, then they said coupon didn't work, then said they never helped me, then they say it was never filled. Then I prove it was filled, now they say they DID help me, but claim I declined it. Suddenly now the coupon works, it's $500, but it's out of stock? This place is a joke. Other things to note: The nearby hospitals send everyone here because it's 24 hours, so there's almost always a line. There are a few kind and patient staff members, but otherwise the rest are unhelpful and some will lie straight to your face.

It is a typical chain drug + essentials store. However, it…read morehas a Thrifty Ice cream counter that would bring its rating up to 11* if that level was available. If you are old enough to remember Thrifty Drug stores & their reasonably priced delicious ice cream this is the place to go. Two scoops cost 1/2 the price of the fancy ice cream parlors.

I came here to pick up some Mucinex for an ill family member. Rite Aid is the closet pharmacy to…read moremy home and I wanted to make a quick trip of it. I found the medication quickly. The price looked high but that seems to be the way of the world now. So I get home and reflect on the price I paid for the medicine. It was $29.99 for Mucinex Sinus-Max 24 liquid gels. A Google search shows Target has the same medicine for $18.89 and CVS is at $23.49. I did not expect to pay convenience store prices at a major drugstore chain. My fault for not doing my research. But it will not happen again.

great little mom/pop pharmacy that goes out of their way to make sure you get the best pricing…read more they are always prompt with refills and will call you to make sure you are on top of your refills. they also use an app or website which allows you to refill and pay, which saves you some time. my endocrinologist recommended them to me as they are next door in the same medical center. recommended.

This place is hit and miss Sometimes they don't send out…read moreprescription even though you just talked to them in the phone and placed an order from them No fallow up call from them if something went wrong. You have to call them back and have them do it again to receive your prescription in the mail. After a few days go by and nothing in the mail. Give them a call back again !! And hopefully it doesn't fall over a weekend or you're screwed for your weekend meds. I have type 1 diabetes and this place doesn't seem to care if you get your meds or not . I don't get from here anymore Very unreliable