Ken and his wife are very awesome people with an awesome personalities. I was in and in out within…read morea couple of minutes.

The notary service was convenient as I only walked in and the quality and value is good. Would…read moredefinitely use their service again

Fingerprinting for all licensing needs. Located in UPD Under the bridge on West Loop Rd…read more This service is fast and easy and very professional.

Much easier than the city police department. They were easy and got an appointment fast. Thanks…read moreguys......

Personable service and this is so convenient if you need copies quick. Many services available and…read moreit feels good supporting a local hometown business. The line was much shorter than the post office.

They're so rude. They also never open on time. Yelled at me in front of my kid for not having the…read morepackage taped already. Which is weird most places tape it for you. He said he'd tape it but charged me $2 for a small piece. When I questioned the tape he told me I could leave. It just escalated quickly over a question. You shouldn't be rude to your customers that way. It really wasn't that serious.

Great Service, I was able to complete my appointment in a timely manner. Very accommodating was…read moreable to be taken earlier than originally appointment scheduled.

I was looking for a live scan fingerprinting service to volunteer at my kid's school. Jocelyn…read moreanswered the phone at 7:55pm (!) right before closing and we scheduled a time for the next day. When I had to adjust our appointment, it was very easy to do online (she uses Square for booking). Very professional, efficient, friendly and kind. Also very reasonably priced compared to others. Will be glad to use Jocelyn for any fingerprinting or notary needs in the future!

When you need documents notarized and witnessed on short notice, Wendy Lewis Mobile Notary is…read moreavailable. I've used her in the past and came to my home in the evening...no nonsense and convenient! I called her recently to see if she is still available for notarizing as the last time was about 4-5 years ago. Good to know I have her as an option as my uncle recently had a stroke and didn't have power-of-attorney for his medical and financial in place. Competitive pricing and approx $15/page (max fee in CA) with $30 for travel within Hayward. May be more depending on distance. I'm sure in the coming weeks my cousins and I will be utilizing her services. Friendly, efficient and professional.

Wonderful experience! She really knows her stuff. She has a way of not making you feel like an…read moreidiot.

Debbie, the store manager is always so kind and patient when I patronize this location. Quality…read morecustomer service goes a long way!

FYI.... They don't do poster printing here. Waste my time.. I should have called to ask before…read morecoming

I like the UPS store and the reason I do !!!…read more They are Extremely Knowledgeable about Shipping and Logistics!! I had a I Phone I had to Return to T Mobile!! So I went to this UPS Store and they had me in and out in 5 minutes!!! Customer service was Excellent and Friendly!! For all these reasons!!! This is a Baller On A Budget Approved Establishment!!! I keep my Pimp Hand Strong!!!!

Update - I got a response from the store manager. This…read morereminded me to check on my Amazon return. My returns didn't get processed until it was escalated. This surfaced more issues since I didn't get a receipt for the tracking info when I sent out my returns at this site. The manager that sent me a message said that the employee was new, so I spent a few minutes researching into other reviewers. Similar event happened to others... 1 year and 3 years ago. Regardless how new the employee is, I was not the only person dealing with an unhappy employee or the business culture at this site.

This is an UPDATE to the terrible 1-Star rating I posted three (3) years ago... on Nov 10, 2022…read more This UPS Store has gone through a complete change for the better! My last couple of visits were excellent. In fact, I asked the gentleman behind the counter if the store was "under new management, or whether it had been sold to a new owner." His response: "Same ownership, new employees." Why? It was clear that - with one exception - there were ALL NEW employees working. When I arrived, just before Christmas, the line was nearly to the door. I initially settled in and expected to be there at least thirty (30) minutes. Boy, was I wrong! The line moved so swiftly, I was up to the counter and done in no time. My second trip back today - to return Amazon delivery - was equally as fast. These folks are now operating with great efficiency and excellent customer service... a complete turnaround. Since I ripped them so hard before, I thought it only right to give credit when it's due. Great job!

Me and the bf were looking for a best place to get our documents notarized and we are thankful that…read moreUPS can get it done. Now the frustration starts, when we drove to Sacramento to file our documents, the staff noticed one of our names was misspelled incorrectly. They said I had to drive back and get that notarized fixed but driving two hrs and back sounds insane but thankfully one of the staff was able to get our documents notarized and spelled correctly. Yes, I was charged another $30 to get it notarized again. But the notary said you should be able to get your documents refunded with a letter from the state. When we return, we drove back to the UPS store and we explained our situation. The situation was the staff misspelled one of our names and they said sorry theres no refund but we charged for our service. I get that I was charged for the service but the service was incorrect and not adequate. It was the staff mistake and she was the one in-charge of the notary and I should be able to get my refund back. It's not my fault, I wasn't the one who wrote the notary. If you're the notary, please double check your spelling before returning back the documents to the customer.

Services performed: Livescan and Notary…read more Quality: Judy was extremely polite, accommodating (she squeezed me in between appointments), and experienced. Whole process took approximately 15 minutes. Value: Livescans were paid for by hiring agency and notary service was extremely reasonable. Thank you Judy!

Judy was amazing! After having my fingerprints rejected at a UPS store, I reached out to her for a…read morethird try. The quality and service was night and day. She explained the whole process and had me verify all of my information. She was extremely thorough and knowledgeable, which put me at ease. The next day, I was informed that my prints had cleared for my new job. Her pricing was affordable and a great value considering all of her expertise. I cannot recommend her enough.

I came in today for a livescan fingerprinting. The process was super easy. The staff was super kind…read moreand friendly. They even gave me a chair while I waited. I definitely recommend coming here if you need your fingerprinting done. :)

I recently visited the UPS Store at Greenhouse center to get passport photos. Service was fast,…read morefriendly and professional. However the first set of images would not upload to the passport website as the background looked too dark. So I returned to the store and photos were taken again, and Hayley used her tech skills to lighten the background before sending them to me. They worked perfectly and I was able to submit my application and the passport has already been delivered. Thanks again to Dana, for her help and service and to Dana for assistance with photo and tech support. Actually, everyone I talked to in the shop was pleasant and helpful.