I got banned right after become a regular. I thought I was leaving generous tips. No warning no…read morenothing just straight up ban. Other then that the service was pretty good

Me and my two sons always get excellent service here. Great haircuts and beard trims. We never go…read moreanywhere else!

I have to give a huge shout out to Aliss at Cool Heads Salon in Addison…read more My hair isn't easy, and I haven't had a great time finding someone to really give me a good haircut. Well, my search is over. I found the right place and the right person to take care of me. Gents, look no further. Cool Heads is the place to go. I highly recommend it, the place, the customer service but on top of that the SKILLS to make you look clean, sharp and Professional are all here!! You have to try them out to understand why I feel this way! Thank you all, and Aliss !!

The only good thing about our experience was talking to the stylist at the front desk tonight. She…read morewas wonderful and knowledgeable. The stylist we got in the second chair on the right didn't introduce herself to my son at all or speak to him at all. I was told they specialized in mixed hair but the stylist got frustrated half way through and didn't even brush it out completely, she left him completely lopsided with hair everywhere. It was a terrible experience beside hanging out with the front gal!

Rylie is one of the best in the business. She used to cut at Boardroom Salon for Men and is now…read moredoing her own thing, but offering the same great service she provided at Boardroom with more customer-friendly pricing (especially given Boardroom's propensity to raise prices without telling anyone.) Rylie was the first stylist in years that I actually saw exclusively. I was looking for a new look a couple years ago and she completely transformed my appearance with her eye for hair, to the extent that numerous people at work began commenting on how good it looked (and I was going to The Gents Place before that, so it's not like I wasn't already spending good money on haircuts.) Her haircutting aside, Rylie always provides a good overall experience. From the moment you walk in when she offers a soda or beer, to her generally chill attitude and pleasant conversation, to the relaxing arm/neck massage and steamed towel on your face, and even the wax-dip for your hands, I always leave feeling relaxed and recharged. Rylie is Boardroom-quality and Boardroom-service at a reasonable price. (Or perhaps I should say that Boardroom was simply elevating itself to Rylie-quality and service.) Definitely do yourself a favor and go check out Hair by Rylie.

Rylie is the best stylist I have ever worked with. She has great attention to detail and fantastic…read moreskills. I have never had anything but fantastic results working with her.

Stephanie is an amazing stylist! It is always a treat to get my haircut with her. She takes time…read moreto make me look great!

I've been going to get haircuts from Stephanie for over 10 years now when I first moved to Addison,…read moreTX. At the time she was working for a local "chain" type barber shop in the area. She does amazing work but the scheduling was always difficult with that chain. Throughout the years I've told her she should start to branch out on her own and that being her own boss would be the best mode she made. Fast forward 10 years and she made the move and opened up her own chair at The Grooming Room. She knows what she's doing, will work with any hair style, and is flexible on her hours if need be. And she's out there making a name for herself. If you looking for a great cut that you will keep coming back to her for and great prices as well as value give her a call. You won't regret it. Keep up the great work Stephanie! Cheers Justin

Great service, great price and fantastic staff. Got the exact cut that I needed. Thank you!read more

I have been an extremely satisfied customer for over 15 years! At times I have to work out of town…read morefor extended periods, and this is when I realize that even other knockouts locations just are not up to the level that I have become so accustomed to in the Addison location. In approximately 200 visits Vikki has hit the color with perfection every time. In 15 years that has changed from just a touch of grey to fixing " mostly" grey. All those years and not one bad cut. I also get a few other services, waxing, beard trims ( when I have one ) but always a facial! Gentlemen I would suggest adding the facial to your list of services on your next visit, whether Jennifer, Juliet, or Vikki all are amazing! Definitely the best part of my day. Thank you ladies ! Looking forward to the next 15 years.

Gregory is the best! Definately a master of hair color - the Hair Gods definately speak to him.read more

Bad haircut. I expected better based on stylist's experience. Otherwise, all personnel were…read morepleasant.

Fanta did absolutely amazing, she always does!! Book her if you get the chance, she's such a gem…read moreand does amazing :))))

Carly is absolutely amazing at color and cut. She's super friendly and fun too. We've become…read morefriends on top of our professional relationship. Highly recommend!

This place is a hidden gem over in Farmer's Branch. I got a…read moreGroupon deal and after reading the reviews I was a bit worried but I am not sure what experience those people had or what they were accustomed to but my Friend and I had a wonderful experience. It was clean and in the front entrance and in the back rooms. The decor was continued throughout the establishment from what I could see as I walked towards the back. The hostess was pleasant and welcoming. I wasn't treated less than because of my Groupon deal. And on top of that I was late so I expected them to shave off my time by 20min or be slightly annoyed but they were very pleasant and accommodating from beginning to end. I am big on customer service and presentation and this place gave me both. Which is why I am giving them 5 stars. I am typically a hard grader so this is wonderful coming from me. My only critique is that I had trouble finding it but I can also blame myself along with Apple Maps for this. . I believe the establishment has a different name out front but I don't remember. I will be back and I have already recommended it to two of my friends.

Lovely massage place! We went for their 60 min valentines couple massage last week before the…read moresnowstorm with our Groupon deal. Everything about the experience was excellent. The place is nicely decorated, and their thoughtful touches with the complimentary macaroons & champagne for Valentine's Day made our experience even more romantic. Staffs were friendly and our massage therapist Rosi and Carlos (sorry if I misspelled) were amazing! I think we started our session a bit late or something but they went over the hour to make sure we got the full experience. She covered all the spots I mentioned - shoulder, back, feet, and knees - we were both very impressed! I had left my jewelry in the room and they called my number to inform me immediately when we were only 8 mins away. Such great service!! I would highly recommend coming here especially for the couples massages. If you're lucky and found a Groupon deal, don't hesitant to purchase it. They are very professional and I didn't feel forced to tip xx amount - but obviously you want to make sure they get tipped well for great services :) Tip: I wanted my massage done by a lady and they told me for couple massages, you're always guaranteed to get at least one lady massage therapist and the other staff will be based on availability. Good for ladies (like me lol) that are shy to get massage from a guy.

Absolutely horrible customer service. I had an inquiry responded to by the owner, Natalie…read moreMazzocchi. Then I texted 3x and emailed 3x over a span of 3 weeks - ZERO response. If that's just to get an appointment, I can't imagine what it would be like after getting the procedure and setting maintenance appointments.

From the owner: Natalie has perfected the art of hair replacement. She discovered the best and most realistic hair…read moresystems in the world. Having a superior product was the key. But what good are the best products without the artistic skill sets to create and design flawlessly? This is where our unmatched talents meet our top grade products. If you are ready to make a change to improve your overall look, feel, and well-being, contact us today to set up a free, no obligation private consultation. You'll be so happy you did.

Excellent service, amazing vibe, Satisfactory results these three words come to my mind for EMG…read more I can vouch for their Haircut and beard service as I used these services multiple times. Staff is very good they always give personal attention. I had haircut with Freddy Palacios and he was amazing. He did great styling and suggested excellent products for my thin hairs. Front desk lady Cynthia was very attentive. It was very easy to book appointment using her help. Other staff Marco, Dre, Rafael are also very good as I used their services as well. One good thing is always get same result with any of these staff. Don't forget to take advantage of their Happy Hour offering on Monday and Tuesdays noon time.

Really great haircut. People were super nice and helpful, and Freddy took his time not trying to…read morerush which was awesome and I really appreciate. I 100% recommend and will definitely be going back