Just bought a new truck and researched bed liners extensively. I've done roll on bed liner before myself. I've use both the types of kits you can buy at Auto Zone and Advance and I previously owned a truck that had Rhino Liner already when I bought it. Honestly they all sucked but for all different reasons.
I called these guys last Thursday and Steve called me back later in the day. We discussed the type of truck, pricing and how the Line-X product is better than all the other spray in bed liners. I kept him on the phone for probably about twenty minutes and he never got frustrated with my questions. This type of patience is the exact quality I'm looking for in the person when I put a $60,000 rig in their hands.
He took the time to educate me and I new he was going to take his time and do the right job. Saving time to him didn't seem to be a big deal. He has passion for what he does and we both agreed good things are never quick and quick things are never good. He's been doing it since 2001 and was 100% professional and I highly recommend at least calling and talking with him if you're thinking about getting a spray in liner. They also do bed covers which I told him I'd be back for in a few weeks.
My appointment was set for this morning at 10:30, he called me to confirm at 9:30 and the entire process took a little over 3 1/2 hours which is exactly what he told me to expect. He removed and disassembled the tailgate, removed the tie downs and plugs, wire taped the edges, prepped the existing paint (roughing the clear I believe they call it), backed it in the booth, covered everything on the truck not getting sprayed, laid the Line-X, and got it all back together and me back on the road in his projected window.
The craziest part was him keeping the appointment in the first place. We got 3-4 inches of snow last night so when I got there he had to broom all the snow out of the bed, blow the water out with compressed air and then leave the truck under heat lamps while working on prep just so it would be dry and the application would be as successful as possible.
He mentioned he took his time because he doesn't want to see me again until I buy another truck which means that he does it right the first time and his work doesn't need a second touch up or have warranty issues afterwards. I told him he wouldn't get that lucky that I was going to be back to get that cover.
Steve knows his stuff. He's been doing it for a long time, he was on time, he cares and he did a fantastic job. Guys like this that can stand back at the end of the day and think about what they did and take pride in their work are a rare breed these days. I would absolutely recommend his services to anyone in the market for LINE-X or a bed cover for their truck. The icing on the cake is that he's $100 cheaper then the guy in Virginia and well worth the gas and distance. read more