Our family has been taking our tailoring here for years. Great work, done timely and the owner is…read morevery nice and helpful

Took a dress to be altered for a special event and was told by the tailor to leave the dress so he…read morecould "think about" how it could be altered. Three days later, I called to ask if he was getting started on the dress and was told he was too busy to look at it but that "we still have time" to get it done. Three more days passed and he texted to let me know he couldn't think of any wax to alter it. He kept it for a week and left me with very little time to find another tailor- which I did that same day- who was able to alter it to exactly what I needed. Very disappointed in the lack of concern over a time frame and the lack of skill in alterations.

I am visiting the Boston area to support a family member after surgery, so we needed a laundry…read moreservice. Alex and the team provided easy access through their website and great communication with their client for access to the service. Pickup and delivery were clearly communicated. Highly recommend their professional approach to the service.

Started using this laundry service a few months ago and it has been WONDERFUL. Ample pickup and…read moredelivery time options means I can get my family's laundry done quickly and on my schedule. Imagine the joy of returning from vacation with bags of freshly laundered clothes waiting at home! I find the price reasonable for the convenience. They also offer dry cleaning and tailoring. Haven't trying yet but I will in the future!

I highly recommend Mayfair cleaners. They have a friendly staff. Whenever I have dry cleaning I…read morealways go to them. When I drop off my cleaning, they always ask if I would like starch requesting how much starch I prefer. I lots of starch because I think shirts look. Their pricing is competitive. The parking is on the street.

Convenient location right on Washington Street. Friendly staff-they always remember you and my…read moreitems have always been ready. The tailoring has been done perfectly. Thank you!

Reiterating a prior review - the hours are guidelines, not commitments. I got up early to squeeze…read morethis into my day, arriving right at opening. I waited until 5:30, but no one ever showed up to open the site. Rough way to start the day!

used to be great. card swipers no longer work and no signs to indicate. its frustrating to get all…read morelaundry into machine only to discover you cant pay by card and didnt bring cash to get coins :-/

Easily the best dry cleaner we've ever used. Amazing personable service and so well managed. Can't…read morerecommend the Wellesley Anton's more. They are the best!

Well, we had a rush order because of a graduation and needed some tailoring as well...... and it…read morewas really important. These folks made the quick deadline with an outstanding product without any flaws. We have used them for years and will continue to return appreciating their ability to adapt. Don't leave!

Update: I enjoy the micro-interactions with the staff and wanted to take a moment to update my…read morepost. I am a regular customer and was not asked to write this review. I disagree with some of the reviews and encourage people who regularly shop in Linden Square to try it for yourself before making a judgement. This is a very kind, considerate family-run business that offers environmentally friendly dry cleaning and extremely high quality alterations.

Would not recommend. Was given a quote of $60 and when the item was picked up I was charged $125 as…read morethe owner "forgot to take some extra charges into account". Lacked transparency and will not be returning.

Star Laundry is always great. They are timely, friendly, and always do a great job with dry…read morecleaning. Theresa in particular was amazing!

Simply AWFUL experience. My wedding dress was RUINED here. I brought it in with a few small fresh…read morestains and got it back with the original stains still there, plus new large oily stains from their "cleaning attempts." On top of that, there were obvious new stitches added that hadn't been there before, and they didn't even remotely match the fabric or color of the knit. I also brought in a trench coat, which came back with all the same stains untouched -- honestly, for the best considering what happened to the dress. When I returned to show them the damage, there was no apology, no accountability, and no attempt to offer compensation. I had to request a refund myself. The employee handed it to me and simply walked away without even acknowledging the inconvenience. This place used to be excellent before the ownership change. Now it's an absolute mess. Please do not trust them with valuable clothing, especially anything sentimental like a wedding dress.

Owner was awfully rude when ask to stop touching my laundry. The sheets needed to be readjusted but…read moredidn't even stop to ask whose stuff. Start grabbing to separate and draggi the sheets on the floor. Seven dryers not working with five dryers stopped with clothes for more than 20 minutes. I was there most of the day nothing got fixed does nothing except getting in the way collecting her money. Been before it always nice and clean but the owner needs to have some customers service skills.

Great Place and great owner! I would be willing to bet the people who left bad reviews never made…read moreany attempt to contact the owner and let her remedy the situation. I had to contact the owner after I made a mistake and she was a pleasure to deal with and went above an beyond to help me with my mistake. The experience made me and my family loyal customers of Laundry Loft. Laundry Loft has is conveniently located next to Roche Brothers and they are open daily until 11pm which gives me more options for when I do my laundry. The Laundry Loft is bright and clean, they have plenty of machines, both standard and large capacity and the machines work well. Most or all machines accept both quarters and credit card. This is my go to laundromat and I have tried several in the Natick area but between the place itself and the owner who is responsive and focused on providing great customer service I won't go anywhere else.

Reasonable prices for drop-off laundry service, and the clothes smell GREAT. They are super fast,…read moretoo - I dropped off like 50 lbs. of clothes, and they had it ready the next day! The lady who works the desk is super nice and even remembers my name, even though I've only been in twice (but I guess only a few people drop off over 50 lbs. of laundry...)! They fold everything way better than I ever could, and they hang up the fancy stuff.

Its not fancy but reasonably priced and clothes get clean. A great spot to hang out while getting…read morethe horrible chore of laundry done.