Hello, I found Smile Boston ten + years ago…read more Smile Boston is by far the best dental care team I have ever had. Becky my Hygienist is amazing!! Her skills are impeccable. Always a peaceful experience with Becky. So grateful for Becky. Tony

I have hated my bottom teeth for the last twenty years, and didn't think that anyone could make me…read morereally want to smile in pictures. My Grandson is getting married soon, and I wanted to stop hiding, so I went to Dr. Spitz and his entire staff were absolutely amazing. From start to finish, they were protessional, kind, and made the whole process comfortable and easy. I'm so happy with my straightened teeth and highly recommend them. 5 stars!

I was referred here by my dentist in San Francisco. My dentist in San Francisco had a dental…read morehygienist that moved to Boston and is working here. Firstly, the place is super modern, clean and a pleasant office to be in. Really helps when you're going in for dental procedures! For cleanings, I've had Aimee (the one that used to work in SF) and she's wonderful. Just like my great experience in SF, the cleaning is not stressful and actually quite delightful. She also shows the problem areas that I've had with plaque build up. For other dental operations, I've had Dr. Kwak. She is truly an amazing dentist and person. I had to get some cavities filled in between my back two teeth. I've got quite a bad gag reflex so you can imagine how bad it is to do anything back there. The procedure was quite a struggle for me, having to take breaks and triggering my gag reflex. Dr. Kwak was super calm the entire time and was not annoyed or frustrated at the situation. Her attention to detail for making the patient comfortable is super admirable. When numbing your teeth, she hides the needle out of your view - something small, but helps the patient not freak out. I had to come back for a refilling due to a gap. I was honestly terrified of the operation given what I experienced the first time. But she managed to complete the whole operation in less than 10 minutes and it was 10000x better than I anticipated. It's a bit inconvenient for me to come, but given my experiences here, I'd come back again and again. And possibly even look forward to it.

Had a great first visit, but after that things went downhill due to repeated administrative errors…read more I have dental anxiety (flagged in my chart), so unexpected changes and confusion are especially stressful. I scheduled fillings specifically around insurance coverage, but when I arrived I was booked for a completely different procedure that my dentist had never explained to me. I then received appointment reminders for visits I never scheduled, and when I called they admitted it was a mistake. I was also told I owed a balance that I had already paid in full (my insurance reimburses me after the fact), and the office could not clearly explain why the charge appeared or why they told me I had already paid. I was then told that they forgot to submit my claim to my insurance. My hygienists were great, but I don't recommend this office if you have anxiety or don't have time to constantly correct scheduling/billing issues yourself.

Wonderful in every way. Skilled, down to earth, sense of humor. Answers every question, takes his…read moretime, sees you in an emergency. Does not push expensive alternatives. Highly recommend him!

Dr Chen Luhao is best dentist I have ever met. He takes pride in his work and really truly cares…read moreabout the patients. Lucky to have him in Brookline. I did the cavity surgery and other severe treatments. He is so nice!!!!!!!!!!

Well run office. Very experienced and personable practice. Highly recommended. Need I say more?read more

A periodontist and an oral surgeon. Caring and friendly…read more These two Drs are married. The family team was just what I needed. I went to them for deep cleaning, a barbaric procedure I had done once thirty years ago. (And vowed never to repeat) After several promising, but ineffective consultations with each of them, we finally agreed on a full mouth procedure under IV sedation . Uncommon? Hard to coordinate? Added expense ? Impeccable! Just what I needed for a pain free procedure. And no postoperative pain . A perfect 10!

Dentist extracted my molar and damaged the adjacent tooth. I pointed that out on my next visit and…read moreall the other dentist did was to file down the damaged tooth. When she was done filing it down it still felt sharp with my tongue. I asked her to continue filing but she said any further filing would expose the nerve.

TL;DR: Go elsewhere, if possible…read more Went here for a couple years as my first dentist in Boston. Was fine for most of it (routine cleanings, a filling). Front office was kind, my first hygienist was nice. My dentist and hygienist were changed on me without notice, and neither of them introduced themselves to me (I still don't know what the dentist looks like or what his name is). Further, the new hygienist used a tool during a routine cleaning that broke off a piece of my tooth. He asked if "that crack [has] always been there", to which I replied "no." Come to find that I require a crown. In my back and forth with the office over this, I find that the hygienist had written in his notes that I came in with the crack. His notes state that I said "I think one of my teeth broke", which is patently false. When confronted with this, the dentist refused to believe me or cover any part of the now required procedure. More than the confusion over the cause of the crack in my tooth, it really worried me that the dental notes written at this place don't align with reality: that's scary, as they aren't things I review at every routine cleaning. Icing on the cake: I asked for my dental records to move on to a new dentist, and they sent me the dental notes for a different patient, casually violating HIPAA. Go at your own risk.

More professional. They seemed overwhelmed. Appointments confused and there are push back from Dr…read moreSam. Get it together

I've been going to this office for years and both past and current dental work as been first-rate…read more Along with Novocain, the friendly staff helps dull the pain.

Kevin Kwon, DMD - My wife after oral surgery required urgent follow-up as the surgeon was out of…read morethe country during the holiday season. This was a Saturday when most offices were closed. Dr. Kwon carved out time to see her even though she was not his patient. With great skill and compassion, Dr. Kwon calmed my wife down, took the necessary steps to steps to ensure her healing was without serious complications that required treatment, and proceeded to check in on her through texts and calls over the next several days and weeks. I highly recommend Dr. Kwon for his skill, attention to detail, and most of all for the compassion he has for his patients. Brookline Dental Center is lucky to have him as part of their staff. BTW-My wife is a nurse and I am a physician. We appreciate the importance of trust between a caregiver and a patient, that the caregiver will do their best to help a patient get well. Dr. Kwon excels at the most important aspect of healthcare, building and maintaining that trust.

The dentists themselves are professional and friendly but one of the dental receptionist is so…read moreunfriendly, passive aggressive and rude on the phone that I chose to find another dentist.

Only found this out several years after my appointment, but they attempted to bill both myself and…read moremy insurance company multiple times for the same procedure.

The front desk isn't very knowledgeable. I asked about HSA direct pay and received a confused look…read more Someone came to complain about an insurance billing error. The front desk clerk had trouble responding and did not seem to understand what was clearly explained, leading to frustration for the patient. They do not know how to schedule patients. I was asked to come an hour earlier only to be seen after my original appointment time. While I was being attended to, another patient demanded to see the Dr. performing my root canal, in the middle of the root canal. Staff did not know how to calm this patient down so they kept telling the doctor that the patient wanted to see him. It was as if they thought the doctor was going to stop my procedure. I could tell the doctor hadn't read my chart by the questions that were asked. He confirmed it when he realized I was the case another doctor had discussed with him, while drilling my teeth... The dentist and dental assistant clearly did not know each other judging the office gossip being discussed. The root canal went as well as a root canal could go. It took about 3 hours. The filling fell out about 2 weeks later. I need another root canal (different tooth) and would not dare return to this office. I'm going to another endodontist anf my primary dentist is doing my crowns. And I better not have a billing "error" as I have read in reviews and seen in person.

After moving to the Boston area (Brighton specifically) I needed to find a new dental office where…read moreI could feel comfortable. A friend recommended Beacon Place Dental Group, so I decided to schedule an appointment. The woman at the front desk was extremely friendly, and I found the office very clean and inviting. She even offered to help me fill out the initial paper work as a first-time patient. The hygienist (Mallory, I believe?) was friendly, gave a thorough cleaning, and overall made it a pleasant experience. I'd recommend anyone new to the area (or just looking for a new dental office) to give them a call. I know I'll be back in 6 months for my next cleaning.

My dad is a recently retired periodontist, which means I needed to, for the first time ever, find a…read morenew dentist. Scary & sad! A local periodontist recommended BPDG, so I decided to give them a shot. I loved that I could fill out all the forms ahead of time and even email some in. They were great at communicating with me, and even contacted me the day of my appointment to see if I could come in earlier! Mallory did my cleaning and she was very thorough, and also super friendly! Dr. Papadopoulos was very friendly as well when he came in for my checkup. Overall, I felt very comfortable with the office/staff and very confident in their skills. And they are so conveniently located! Right on the C line, which is perfect for me. I do wish they took evening and/or weekend appointments though...

I went for FREE consultation, explained in detail what I wanted done. They had called me requesting…read morean x-ray, I said sure!! They wanted up-front payment, in this FREE consultation, where they wasted my precious, irrecoverable time!! I would have given them many thousand in fees, but I'm glad things worked out this way! I'll certainly take my substantial business to another practice!!

I had a disappointing experience at Dental Partners of Brookline. Before my visit, I called to…read moreinquire about the cost of a filling, but the representative wouldn't provide a price, only stating that the dentist would assess my tooth first. I was also told that there's typically no charge if no work is done. During my appointment, Dr. Roy spent less than two minutes examining my tooth and immediately told me I needed both a filling and a crown, quoting me $4,000. When I asked if I could do just the filling and wait on the crown, they insisted both had to be done together--conveniently, the doctor was available to do it right away. I was surprised they didn't have any other patients waiting, which made me even more skeptical. I understand that they took X-rays, and I expected a charge for that. However, Dr. Roy never showed me my X-rays or discussed them with me in the treatment room, which I found unprofessional. When I checked out, I asked to see my X-ray, and instead of displaying it properly, the receptionist just handed me a printed picture of my tooth on a piece of paper, which felt careless and unprofessional. On top of that, when I checked in, they pushed me to get a cleaning first, making it feel like an upsell rather than genuine patient care. The final straw was the unexpected $235 charge just for the brief exam, which was never disclosed beforehand. Had I been informed, I wouldn't have proceeded. When I raised my concerns, the receptionist admitted that the call center wasn't properly trained but still made me pay. A business that fails to provide transparent pricing, pressures patients into expensive procedures, and then shifts the blame to internal miscommunication is not one I can trust. I won't be returning. Take my $235--I'll be spending my $4,000 at a dental clinic that values honesty and transparency.