Heather really went above and beyond to help me, and the dentists here are top notch! Love ADG!read more

Great independent dentist. Dr Humphrey and the dental hygienist are always great. The doctor saved…read moremy tooth that another Dentist only gave me the option of pulling. I would highly recommend this practice to others.

This place was fast considerate At first we were quoted over…read more$6900 that included complete removal of all teeth and the best dentures. Since we had insurance but wasn't clear on the dental insurance we decided we'd pay it all at one time but wanted to go with the most inexpensive dentures that dropped the price to $39xx.xx We paid it the day of her appointment in full. After the process in Oct 2020 and she was recovering nicely and only needed one adjustment. 2 months later her Blue Cross Blue Shield paid their $16xx so Aspen sent us a refund in Jan 2021 as the overpayment But 2 months later in feb we got a bill for another set of upper and lower dentures at $956 each and now we keep getting overdue notices that we pay half of each total of $956. but she neither ordered them nor requested them. We tried talking to the office manager upon receipt of the first bill and she immediately seem seen what we were taking about and said she would take care of it. Well guess what we got today? Yes sir, another bill for $956 for ultimate dentures. Buyer beware. Guess we are taking this to court soon.

I came to this location due to having 7/10 tooth pain disrupting my sleep. Aspen had the shortest…read morewait time - I soon found out why. The dentist office was open concept with no doors. They saw me right away and I had my X-rays done by the only nice person I met in the building. I then saw the dental hygienist. It seemed like the entire point of her "exam" was to shame and scare me into spending an absurd amount of money on their dental plan. When I told her it had been a while since my last cleaning, she said "I can tell." She showed me a photo of my gums and said "Do these look like healthy gums to you?" The dentist dismissed my pain and blamed it on a medication I've been taking for months. After you have your visit, they have you check out with a sales person disguised as an associate who tries to pressure you into signing up for their high interest credit plan. They said my treatment plan would cost approximately $7,000 with insurance. When I stated I couldn't afford that, she said she would check with the dentist to see what was "absolutely necessary." It can back to around $4000. I left. I went to Baystate Dental the next day and paid $80 for a procedure that alleviated my pain. I'll have another procedure for the same cost in six months and my issue should be resolved - a far cry from $7000. I'm a medical professional myself and I would never make a patient feel this way. I know that in these times many people have to choose between daily living costs and medical care. Maybe I would have fallen for their scheme if they treated me with any type of respect and understanding, as I was in so much pain. This practice is clearly exploiting vulnerable people with dental emergencies and using high pressure sales tactics to get people to spend money they don't have. I'd recommend going anywhere else.

The staff are very pleasant. Dr. Noel was very thoughtful and informative. Made feel like I was…read moreimportant and addressed all of my concerns. Great experience so far!

Both Dr. Gordon and Dr. Barbara Freed are incredibly patient, caring and honest. I don't appreciate…read morebeing lectured by the dentist and even though my mouth is a mess neither of them have every made me feel like a bad person for the state of my teeth. They are both direct, honest and positive. I have a long road of dental work ahead of me and I am not at all hesitant to trust the doctors at Newmarket. The facilities are clean and cheery and the technology is state of the art. The staff is friendly and patient and the receptionist is happy to be flexible with appointments.

My daughter was in a scooter accident in Rome last year and fractured her jaw. Newmarket Dentistry…read morehas been helping her to recover her natural jawline with Invisiline, which I'm happy about. But the reason I'm writing today is this: I had a glitch with my HSA account and it wasn't processing my payments correctly, which impacted my paying Newmarket. I had the HSA issue resolved and didn't realize the monthly payments were still going on the Amex card I had given them in the interim. I just called the office, as I wanted to get a payment I had made earlier this week put on the HSA: 30% is 30%, right? After being told the standard line about not being able to change the payment method I asked for the office manager. I was very pleased to have the office manager, Naomi, come on and begin to work out solutions. She looked internally and thought she found a solution. And she was cordial and pleasant the entire time. In the end, her fix didn't work because of the 24 policy from their payment processing company. I didn't get want I wanted but I still came away feeling like I was heard. And I was there on the line so I know Naomi was making every effort possible on my behalf. And I'm 3,000 miles away so it matters to me that there is someone in this office who is looking after our care and interests. I'm very glad I called. And now I can't recommend the office staff, and more specifically Naomi, more whole heartedly.

I had a terrible experience…read more The woman who was doing the X-Ray was very rude and I think the dentist just wants to subject you to a lot of procedures to make you pay more. I'm not white, I think I was also treated poorly because of that. Racism is everywhere. I tried to stop her and explain that I was feeling very uncomfortable, she kept on saying she knows her job. I had to pull the x-ray out of my mouth because I thought I was going to throw up. I asked her how many shots she needs to take, she sort of avoided my question and said there are still so many. I rephrased my question, and said I'm asking about the exact number because I'm feeling very uncomfortable, and I may not want to continue this procedure. Then she said she still needs to take 22 (which is A LOT. I'm still trying to understand what the standard procedure is). Then I told her that I don't want to continue. I thanked her and said she was doing great, and that Im leaving because I was feeling nauseous. Her reaction was very rude ("You cant just leave! You need to see the dentist!"). The dentist came and said he isn't going to change the standard procedure for me. "What are you going to do if you got pain again?" he asked, and I felt like he was trying to convince me to get the treatment, making it sound like it was my only option. Go to a dentist who actually cares about your comfort and health, and who isn't treating people poorly because of their skin color or accent.

I had great experiences at Amity Street Dental. Dr. Castenson is wonderful, and the hygienists I…read morehad were great too. They were able to get my boyfriend in quickly as well and fast-tracked his care since we were moving in a few months.

Dr. Blount was awesome! I went to him because on most of the medical review sites he has great…read morereviews. He explained everything and the surgery went well with no problems.

I have dental anxiety and I cannot emphasize enough how Dr.Blount care and professionalism was top…read morenotch. I highly recommend to everyone if you need dental care to give them a call.

Just recently switched to this dental practice. I was very impressed with the efficiency and…read moreprofessionalism Dr. Grass demonstrated. His assistants were patient and nice too.

I have been going to this dentist for a few years in Greenfield with no issues. After its closing,…read moreI went to the Amherst office and everything changed. I just left my visit after specifying that I wanted only a cleaning. Both times, they refused to clean, stating that my gums need deep cleanings and additional work ($$$). My gums have always been fine until going to this office. These added services that aren't needed, but add to the bottom line! I was promised that I could get just a cleaning, drove 45 minutes only to be denied once again. Never will I recommend this dental practice!

I have been going to first advantage dental for years. Recently, I had an appointment for a deep…read morecleaning. Rebecca did a great job. She is thorough, careful, and efficient, and I was done in about an hour. All of the doctors and hygienist are super qualified, and I trust them with my oral health.

Needed to connect with a new dental practice. First appointment was for a cleaning and evaluation…read more Friendly and considerate staff and I thought the prices were very reasonable for out of pocket payment.

I haven't had 3 women fuss over me this much since I was a baby! It cost me $100.00 w/ insurance to…read moredo what Baystate Dental wanted $2,500.00 for, complete with a loan, payment plan etc. (Baystate Dental had no interest in fixing the two fillings that fell out, which was why I went there in the first place!) They (Serenity) were nice, explained everything in detail, and made me feel like I had 3 sisters taking care of me!