J&B are really nice guys. I thought I had a transmission problem, so I found these guys and they…read moredid a review and discovered it was sensors & coils. I am very impressed with their accuracy to find the problem and not overcharged me. I had my car back in 3days. Thanks

Everything just a rude thief didn't even do all the work I asked and way way overcharged for what…read morehe did. I went there because of good reputation boy what a mistake They were so insulting that the car had a misfire if the put the switch in I provided and said they would put in the misfire was GONE

I've been taking my VW to JA Autowerks for a couple years now. Mostly for the bigger repairs I'm…read moreunable to do myself. Prices are reasonable compared to the dealerships. So far I've gotten a number of things fixed with them: - water pump - fuel injectors + carbon cleaning - valve cover They do good work here.

JA was wonderful with my baby. Having just moved back to the area and looking for a new…read moredoctor/mechanic for my baby, I looked at their reviews and decided to give them a try. They didn't disappoint. Jeremy is fantastic and he's good if you have a potty mouth like me lol. I will be back!

Expect to wait a long time and get overcharged. My alternator died on the highway a few miles from…read morethis repair shop. I'm not from the area, so I took the tow truck driver's advice and told him to tow it to L and M. I dropped my car off on a Saturday afternoon when they were closed. With the key, I left a detailed note explaining what happened to the car and the exact service I wanted them to perform. I clearly told them to replace my alternator. I spoke to someone from the shop Monday morning when they opened for business. They said they would start looking at the car sometime that same day. A short while before close of business Monday I called about my car because no one had called about it. They tell me they didn't get a chance to look at it at all. Tuesday morning rolls around and I get a call before noon telling me that they ran a $180 diagnosis to figure out I needed an alternator. Really? Yes, I know that. I told you specifically when I dropped the car off Saturday my alternator died. They then started going over prices to do the job. The best they could do was $500 for a rebuilt alternator that sells online for less than $300. Also, supposedly my 2 year old battery wasn't holding a charge, so they would have to replace that. By the end of the phone call, with parts, labor, and the extra fee they hit me with to find out what I asked them to do was in fact true, I was looking at a $1364.09 bill. At this point, I should have had my car towed to my house to do the work myself, but that would have cost a lot because I don't live close to the shop. I told them to start working on the car and they said they would order the parts that day and maybe start working on the car Wednesday. No sense of urgency whatsoever. Wednesday goes by and I didn't hear from them. Thursday I called around noon or so. They said they got the parts Wednesday and someone was working on it. Got the parts Wednesday? I could have gone to a local auto parts store, got the battery and alternator, and dropped them off Monday. Multiple locations had the parts in stock. I politely asked they call me back when the car was done. Before close of business Thursday I received a call saying the car was done and my total was $1,364.09 and asked if I wanted to pay over the phone. I said I would pay when I picked it up. I was unable to get the car until Monday morning. When I arrived to pick the car up, I explained my displeasure with the extra charges and how long it took to fix my car. I offered to pay $1000 cash, which I felt was a reasonable amount for the work performed. The owner didn't care about my displeasure, and felt confident with the overpriced bill. The one star I gave goes to the mechanic that I presume did a good job with fixing my car? We'll find out I guess.

My husband and I have been to L&M on several occasions over the last several years, and while they…read moredo perform quality work, they do not operate their business very well. They do not process, schedule and perform their work in an orderly, timely fashion. Whereas once they accept your car for work, assessment of the required work should happen quickly (within one day) and notification and scheduling of this work should happen immediately afterward, even if the work can't be performed for a few days. I do not have the luxury of leaving my car in the shop for 3-5+ days. During my most recent visit I was told to bring the car in and I did so on a Monday. They said they would get back to me in a day or two. On Wednesday afternoon they gave me an estimate, and on Thursday, once we agreed to the work and cost, they said they could order the part, schedule the work and have the car back by Monday or Tuesday. At that I point I checked with the dealer who gave me a better price, and I picked up my car, brought it to the dealer, and had the car back early Friday afternoon. If I hadn't brought my car to the dealer I would have not had use of my car for 8 days. Not acceptable. Side note: their price was higher than the dealer's, their hourly rate is the same, and they recommended additional work which wasn't needed at the time - just suggested due to the age of the car.

They called me before 10:00 am and had identified the…read moreproblem. It was not what I was hoping for but, now I know. They are good, hard-working, reliable and friendly!

Amazed with the customer-focus these guys have! I walked in…read moreas a stranger needing a tire swapped on an odd size rim. I assumed I'd have to leave it and make a 2nd trip to pick up. Surprise! They agreed to do the job while I waited! During the swap, they had to re-adjust the hydraulic change machine pins a couple times before the rim would lock. 20 minutes later, job was done and they asked for $20. I was so pleased, I gave them $50. They still don't know my name but they have a new customer.

Bill was such a pleasure to worm with from the first phone call to pickup after repair. He kept me…read moreupdated throughout the process- with phone calls, not robotexts - made helpful suggestions, including what was necessary or not and a timeline for future work if I ever wanted to bother. And not just with him - like when to buy new tires. What a relief after decades of using service at dealerships. I will never get ripped off like that again.

Most trustworthy auto repair shop I have ever been involved with, Bill always explains the issue in…read moredetail and provides reasonable options. My go-to whenever my car has an issue. I wish I knew of this shop earlier!

I need an oil change JA Auto Werks lead me here. Really glad they did. Very nice front desk and…read moremechanic. I was in and out and less than a half hour. I'll definitely go back grateful for their honest kind people.

Erika is Pleasant and professional. The work was done at a fair price, and it was completed a day…read morebefore estimated. Highly recommended.

Our family is flabbergasted by the excellent service. Bob made good on a defective part without…read moreany questions. He provided one day service on an emergency repair for a first time customer. We will now be regular customers and will recommend RW to all of our friends. Our child had an alternator replacement 2 weeks before driving to Chicago to start her new job. The alternator was defective and died when she arrived in Chicago. She needed to get it replaced again. RW refunded the amount it cost to have the alternator replaced in Chicago. Thanks Bob

Bob is a rock star! Best mechanic I have ever worked with. Been going to R&W for over 25 years…read more Honest, fair, knowledgeable and always professional. Recommend to everyone.

Really good mechanic. Excellent quality. At a reasonable cost and a nice wife! Hope you guys are…read moredoing good. Kids must be big miss you all Johnny

Fair pricing and fast service. Dependable and gives you exactly what you want. Does not take…read moreadvantage of you.

My family has been going to Will (& Bill before that) for almost 20 years. Honest, affordable,…read moreknowledgeable.

I have brought my car to Bill's Auto Repairs several times and have always found them to be very…read morehonest, courteous, and conscientious, especially about the safety of your car. Their prices are fair and they do good work. They get right to the problem and don't do anything that is not necessary. Several times, I brought my car there, thinking that there would be something major wrong and very expensive to fix, only to find that they fixed it, and the cost was only a fraction of what I thought it would be. I am very pleased with their service, and would definitely go back there for car repair. Dana McKay

Drove 4 hrs from Massachusetts to purchase a car from this dealership. They have quite an eclectic…read moreinventory of high end cars. All of the maintenance and service is done onsite and managed by the owner and his brother. One of the cleanest multi-bay repair facilities I have encountered anywhere. They provided us with very thorough service records and a carfax. Dave also made sure that he oversupplied us with paperwork so that we wouldn't have any issues with the DMV in Mass upon our return. Highly recommend this dealership, both brothers run a class act operation here. Wish we had more of these family type dealerships in Massachusetts.

A friend of mine referred me to Mario LoMedico Exotic. I was getting a battery display on my…read moredashboard two days in a row. We had the nor'easter so I didn't drive the car for two days because I was afraid I would break down. The Tuesday morning after Columbus Day, I reached and spoke to Alex. He was very nice. I met his brother David and his father Mario. Old school family run business. Very clean bathroom. I wish I found these guys 20 years ago, I've owned nine Mercedes-BENZ and a Range Rover I know that I would've saved a lot of money because they are very honest.