My family recently moved to the area so we figured the JL in W Long Branch would be closest. Glad we did. James and his crew do a great job servicing our cars. recently I brought in the '16 Forester and James alerted me to the fact that one of the wheel lug studs was cracked and needed to be replaced ( I was getting tires rotated) this is common with the Subaru at this age. He probably spent 20 minutes alone dealing with removing rusted and cracked stud and drilling in a new OEM one. You can trust James and his crew to do a nice job on your car. John D in Oceanport NJ read more

My boyfriend and I both come here for oil changes. They are quick and efficient. The price very is reasonable. And I never have any issues with my car after getting an oil change here. 5 stars for sure! read more

Jiffy lube did a good job for me. I have a vehicle that has very specific oil type requirement. The team at Jiffy was happy to use the oil and filter I brought to them. I was charged $50 which is fair given the amount of time they took to do the job. I was a bit nervous because the vehicle requires a specific wrench to remove the oil filter. The job went well and I will likely return again. The oil change was done properly and the vehicle was left clean. read more

150$ oil change. They will bring out a dirty filter from the shelf and insist u need a cabin filter. Tell you that you will get a discount and then proceed to shove the discount up your ass at checkout. Lube it all is heads and shoulders above those con men at jiffy lube West long branch. read more

I went here for an oil change . Spent $100 on said oil change and when I got home I noticed the mud ferring to my wheel well was completely removed and missing. I don't think, for second this was a mistake. It was complete disregard and laziness to put the piece back on. Not only am I out $100 I'm not purchasing the missing part and these monkeys completely wasting my valuable time. Absolute, amateur tire greasers. I'm so pissed. Do not go there without expecting them to peel apart your car like you're a moron and will just notice read more

Jiffy Lube - Auto Repair Near Me - West Long Branch, New Jersey

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I pulled my car up to the bay. By the time I got into the office (1 minute or less) the pit crew had all 4 tires off my car and was telling me I needed all 4 brakes. I had the brakes done somewhere else about 6 weeks prior. Tried to rip me off The oil change went fine, but I wouldn't go there again. read more

I would leave negative stars if I could. Jiffy Lube is a scam. Desk man insisted that my car could only have synthetic oil, which is of course the most expensive. My car has less than 20k mile and can take any oil. I asked about website coupons and he said there was only one for $15 and failed to tell me that there was a greater Black Friday special that he had just honored for the person before me. He lied blatantly and by omission! Sadly, this happens to women often at auto related places. I left and went to Asbury Circlle Car wash and had an excellent experience at very reasonable prices -- 50% less than J Lube. The mechanic explained all of my oil options and there was no wait -- would have been an hour at J Lube. Go here instead. read more

Jim and the guys were very helpful and displayed great customer service. I needed a new starter quickly and he delivered within the day at a fair price. Can't ask for much more. read more

I gave them five stars because I have never had a problem bringing my car to them. All of the employees are polite and the work is completed in a timely manner . They will suggest if I need something and I do not feel as though I am being pressured at that moment to get it it done. It is a suggestion. Good work all of you stay safe! read more

No way to leave messages on voicmail, came back in and management fixed issue, thank you

Brought our car in due to rear brake pads being worn out. Ugh. They were very good in explaining what was needed and why. Costs were on par for the nature of the work. read more

Such great service! I'm so happy I stumbled upon this place. The guys were all so nice and helpful. I needed an oil change for my Mini Cooper. They didn't have the filter in stock but they promptly ordered it that day! They were efficient, professional and installed the filter properly. I mention this because shockingly some service centers rush the process and don't service the car properly. Not the case here! They even filled my washer fluid which was such a nice surprise! I've been to service centers that cheap out on those things so I appreciate it so much! Thanks guys! read more

I have to drive quite a distance tomorrow in my wife's car, she told me the tire pressure had been low for 2 days even after putting air in a few times. I had to face the reality. The tire was damaged, the question was quick fix or new tire. I called and got Chris who was very friendly and professional. He said I did not need an appointment and to just come in. I pulled in and was immediately seen. Neither of us could spot the cause so he put it up on the lift. He told me he hoped it was somewhere on the tread and a quick $20 later I could be on my way. Alas it was not to be. My wife's tire had a nail firmly imbedded on the inside wall. He said it was not patchable and he did not have the tire in stock. He made a few phone calls and was able to track down my model of tire. I'm still sitting in the waiting room as they mount it right now. $180 later and I have a new tire. Thanks Jiffy Lune for doing a great job when the Lester Glenn I bought it from refused to help. read more

Always amazing!! In and out. Fair price and even better with their coupon! Highly recommend and have been going here for years.

The guys were so nice. However, I asked prior to entering how long the wait would be and I was assured twice that it would be 20 mins or less. I said okay! I have an appointment I can't miss. My oil change took much longer as I watched the guys fool around in the garage. The other two customers in the waiting room were also very annoyed. Additionally ever since I left, my air conditioner is making a loud noise when on. But I already know they wouldn't go anything about it seeing some past reviews about major issues. I don't recommend this location. read more

Chris & his crew were very helpful & did a incredible job on my car. I highly recommend them!!

No frills, honest assessments and you don't feel like your being ripped off. Jimmy, Chris & Peter are awesome. The staff are friendly promote a comfortable customer oriented service and safe environment. I've brought my car here for oil changes, routine tune ups and a suspension change and can not complain. I'd recommend this shop to anyone and everyone. read more

I have been bringing my cars here for service for years love this place until this week when I went there for service to find out that they fired staff memebers that I trusted to work on my cars. When I asked why they informed me that they opened their own shop. I trusted that staff and will be following them to their new place. Sorry read more

Needed a quick oil change for a Fleet vehicle and decided on this place. Called and the person on the phone was friendly and helpful. Said to stop by and so I did. Service was fast and easy. The personnel were polite and asked me if I wanted other services (instead of automatically upselling given it's a fleet car). Great experience and highly recommend. read more

The manager Jim M. and his Jiffy Lube team, is professional, courteous and very pleasant. I travel over a half hour to this (I pass several on the way) particular Jiffy Lube location, because of the way I am treated and my car is serviced. I recommend the West Long Branch Jiffy Lube location. Jim and his team, will take very good care of you. read more

I have to write this review after living in WLB for years and always trusting this location to service my vehicle. I moved 30 minutes away from WLB and opted to go to the Hazlet Jiffy Lube location based on location. After numerous mishaps in Hazlet (shotty jobs, overcharging, nasty/inappropriate workers, and stinky facility) I am more than happy to take the trip down the Garden State Parkway to service my car in WLB Jiffy Lube. They are honest, personable, have never made one condescending comment to me, and I leave knowing my car was serviced properly. The manager is the best, he does not take advantage of you. I highly recommend this location. read more

Jimmy and Chris run a top notch customer service oriented shop. Courteous, quick to respond - went out of their way to source a tire same day ( that 5 other nearby shops couldn't get in same day). They even drove us to get a great pizza nearby while we waited ! Thank you so much - all the best !! read more

New to the area and stopped there yesterday for an oil change on my 2004 Honda Pilot. Met by a young man who immediately said it may be 45 minutes at this time. Didn't matter to me I felt at ease. I am 69 year old woman who had my handicapped friend with me. I drove the car around back and he walked me to the waiting room apologizing again. It did take 45 minutes he came out several times to get info on my car etc. He even took the coupon which was on my phone without seeing it. A young man drove the car to the front and helped my friend to the car. They have a new family of clients. read more

Great speedy, professional service. My 8 year old Xterra runs like new and this Jiffy Lube is a big reason why.

Very happy with the service! After two other shops told me to replace brake calipers to the tune of $800, all was needed was lubing the pins and new brakes for less than half the amount. And they threw in a couple extra services too. This will definitely be my go-to place in the future. read more

I've been taking my 2004 Solara to Jiffy Lube ancestry I purchased it nearly 13 years ago. I moved to Monmouth County three years ago and visited the West Long Branch store. To my pleasant surprise, they had what was then a decade of Jiffy Lube support from another store at their fingerprints. Jiffy Lube is my 'Go to" auto service center. My car has not yet seen the inside of a Toyota shop. The service I get at West Long Branch is superb. They are friendly, fast, honest, and clean. What else could I want? Oh- the price. In my humble opinion, I get good value for the money. read more

I had two problems with Jiffy Lube at this location. A few years ago I brought my new car to them for a standard oil change. They neglected to put the oil cap back on and by the time I got home I had oil all over my engine and dripping onto the pavement. When I called them..they were less than accommodating. I went back to Jiffy Lube at this location March 2013 different car..thinking how could a simple oil change go wrong again. The day after my oil change I had my annual brake inspection but the check engine light was on. The brake servicemen attempted to check my oil but discovered the oil stick was broken off into my engine. I called Jiffy Lube and after 10 minutes waiting for the manager they found my account. Mind you at the time of oil change the recommendations were for future wiper blades etc. nothing about a worn oil stick. They told me they found notation that I had a worn oil stick. Kind of funny when that wasn't one of their recommendations. Also the car is a 2010 that I bought brand new 0 miles at the end of 2011 from a dealership. I hardly think an oil stick falls apart that quickly. Anyway my warning to all ...use a different facility or a different company all together. Called dealership and they have ordered me a oil stick..cheap but unnecessary waste of time to have to do. read more

Just went for an oil change today they put air in my tires and gave me $12 off coupon and the all change Took 10 minutes Very Cheap very great work very quick work read more

Went there yesterday to try and get a standard oil change. I was told they are always slow to get the job done at this location but I needed an oil change and was in the area so I went anyways. As I pulled in the gentlemen was very friendly, but explained to me that they were short handed so it would be at least 20 minutes until they looked at my car . If I remember correctly they have 3 lanes, but only one was being used due to lack of staff. read more

ditto to Stan's review. Must have had to say no over 25 times to their upsell badgering sales game. BAD BUSINESS. Will never go there again. EVER. Tell anyone who might think about using them to run. I told the guy several times that all I want is the standard oil change. He even copped an attitute with me for declining. Go to Lube it all for the most efficent service read more

Good experience, very reasonable prices! Staff was friendly and I barely had to wait 10 minutes for an oil change/filter change.

No matter what the time of day - I am in and out of this location in a heartbeat. I know I pay a premium for that luxury but thanks to their great coupons it's a win-win. I love that during my lunch hour I can get my oil changed and then head down the street to my car wash. Makes me feel very productive! read more

Jimmy and chris run an amazing operation . The workers there are super polite and professional. They always get me in and out as fast as possible ... great prices and the shop does a lot more than just oil changes ... give them a shot and ask for jimmy and chris read more

Been going to this location for over 25 years. I like the idea of having everything checked & fluids filled. However I was there on 7/15/15 and they ran out of filters! How do they run out of filters? They called around and found one. They were very courteous. Tried to up sell wiper blades for outrageous price. I declined. However after I left I noticed they didn't vacuum my car. That's part of the reason I go there! Not happy!!! read more

Came in for a routine oil change. The employee working on my car failed to properly secure the hood. Within minutes of pulling out of the shop, while driving, the hood flew up, cracking the windshield and bending the top corners of the hood. The shop would not accept responsibility, even though they were the last people to touch the hood, the hood had never flipped up before, and hasn't since. They reference a video showing he checked to make sure the hood was closed. The video shows the worker checking the hood, but it's clear that his attention is focused elsewhere because he's looking away and having a conversation while he's giving a slight tug on the hood with only his left hand. Despite the video evidence, they refuse to accept responsibility. I was told by regional manager Victor that my only option was to file a claim with my insurance and have the insurance go after them. In order to avoid going through insurance and to just resolve the situation, I agreed to split the cost of the windshield replacement with him. DO NOT GO TO THIS SHOP. UNPROFESSIONAL. DO NOT ACCEPT RESPONSIBILITY FOR THEIR MISTAKES. read more

I went in the middle of the day on Saturday and did not have to wait long, perhaps 30 minutes max. The attendants were prompt and professional and did not try to sell me a bunch of stuff I didn't need, even though they knew I would do what they suggest. I went for an oil change and learned it includes an inspection, fluids, vacuuming the interior and cleaning the windows. They honored the coupon I found online and I got out of there for about $50 and 40 minutes of my time. They must be reliable because there were several regular customers ahead of me. Positive experience. read more

This is a better experience than I expected, as I'm leery of oil change shops having had bad experiences at many of them. They did a thorough check on brakes, fluid levels and anything else while the car was in the bay. Suspicious problems are referred to the proper technician to check it out and he, in turn, relayed the findings to me with the options such as needs immediate or later attention. No pressure at all just professional all the way. I wish they were in my town as I would use them all the time. read more

Basic oil change at a fair price. However, they get you on the outrageous extras. I indeed needed an engine and cabin air filter. They wanted $24 for the engine air filter and $40 fr the cabin filter. I said no, drove down the street to Pep Boys and got the engine filter to $13 and the cabin filter for $14. I cant send my wife to get an oil change because they always convince her to get services she really does not need. If you go for the basic ioil change and stick to it, it a good quick service. read more

What a great team at the West Long Branch NJ store! I've been a customer for the last 10+ years and I am consistently pleased with my service. The most courteous customer service from beginning to end of my pulling into Jiffy Lube. These guys are like a well oiled machine and all with smiles :) Since I'm a regular customer, I'm always looking for a "bump in the road" with the service. I haven't had one yet! The manager Jimmy is on his team and the entire time the Signature Oil Change is Jiffy timely ! The thoroughness the team takes to check my vehicle is efficient and effective. I had no idea I needed front brake pads! (Driving my car all the time, I didn't quite realize the subtle difference) Thank goodness for my Jiffy Lube team! The team members come right to me, explain what is necessary. They went as far as showing me how they determined the need for pads. I gave them the green light and afterwards, I drove down the road, used my brakes and made a return trip to Jimmy and the team and exclaimed, "You were right!" lol Their response was that they don't get paid anything extra for providing me with the truth! I'm escorted from my vehicle, brought into the waiting room, and offered reading material. As I was about to read, BAM! A team member(s) have looked over my vehicle and let me know exactly what I needed this visit. I'm brought to the computer, and I'm provided with a checklist of the work necessary. I either approve or not. Jimmy always, always explains why I need whatever they found. I'm never pushed into getting a service just because they recommend it. Afterwards, I'm escorted back into my vehicle and on my way! Swift, courteous, thorough, precise, extremely reasonably priced (check for coupons! :) ).... I don't trust my vehicle with anyone else! Bravo! :) :) :) read more

Well it started ok, came in for a signature high mileage oil change, which includes a thorough check of fluids and filters. $71...service was performed quickly , and vehicle was moved out of bay for my departure. Upon starting vehicle i noticed service engine light was still on, even though I made sure to ask to have it reset .No one could seem to reset it so I did it when I got home after watching a 30 second you tube video. Checked my bill after I left and noticed a recommended air filter change. Complete BS because I changed it myself a week ago. I wonder what other "services" were not performed. District manager emailed me after I wrote a poor review, stated I would be taken care of on my next visit. Pretty funny actually he had the nerve to suggest I would trust them ever again. read more