They do not honor their warranties. They are very unprofessional. He calls himself an emergency…read moremobile mechanic but tells me I can't get an appointment until a week out after he scheduled an appointment on Tuesday. Failed to show up failed to respond to text. Fail to respond to phone calls I did not hear from him until Friday and that's after I made a post on yelp and his website on Facebook other than that, he would not respond to text or phone calls. I've had to spend over $1500 to get something repaired that should've been covered under warranty because it was slowing and stopping my business, and due to his unprofessionalism and miscommunication, he makes unprofessional upfront, but when it comes to honoring his service, you can't depend on him.

Rich was punctual, professional, and thorough throughout the entire process. We scheduled a…read morespecific date and time, and he arrived exactly as agreed. He conducted a detailed inspection of the vehicle, provided clear recommendations, took comprehensive photos, and ensured I had all the information needed to make informed decisions. His pricing was very reasonable for the level of service provided. I especially appreciate that he took time out of his busy schedule to make sure all of my service needs were addressed. He also suggested additional services that would have been beneficial, but due to travel constraints, I was unable to move forward at that time. Rich is knowledgeable, easy to communicate with, and takes the time to ensure his clients fully understand the process. I highly recommend his services.

Great and fast service! Had to get my starter changed. Not only were they by far the cheapest shop,…read morebut they got it done in 1 day!!! And they wrapped it in heat resistant wrap.

Do not take your vehicle there. I took my truck there for originally for a squeak. They sold me…read morerear shocks.Squeaks, still there. They replace my ball.Joint squeak is still there. I had them drop my transmission pan, change the fluid and the filter. Got my truck back transmission now leaks. They performed the front end alignmentAfter the ball joint. The alignment was off.My steering wheel is now crooked. They just keep wanting you to bring your vehicle back.So they can mess it up more and keep charging you more money.They do not know what they are doing. Save yourselfThe headache and money and go to a real shop. All they can keep telling me is bring my truck back.They must be crazy if they think i'm going to bring my truck back.So you guys can screw it up even more. No, offer of a refund or partial refund or nothing.They just want the truck back.So they can do more damage.

Rich and his mechanics were professional and handled a brake system problem we've taken to other…read moremechanics with mixed success. They listened to me and involved me with the steps that were required to solve the problem. Rich was fair with us on the bill The mechanic and service writer were very thorough and the brake system is working well again This was on a twenty year old car so it was a challenge. Well done

I am so glad I have a dependable mechanic in Masters. I can call with a problem and they usually…read morefit me in quickly and they care about what the outcome is. Always trying to save me where they can. And have diagnosed the problem correctly. Thanks for having my back.

All the guys here are top notch and they work as a team to make sure you get the car that is best…read morefor you. Plus, their service area has great, knowledgeable professionals that can help keep all lines of cars running like new.

I have a 1968 Camaro that needed upper and lower control arms replaced, disc brake conversion,…read morealong with an alignment. You can always count on a Chevy dealership to get it done right. Shout out to the crew! I also have a 1994 Corvette that had a few electrical issues and over h eating issues. The crew was able to fix electrical issues that other shops couldn't. Once the parts were located the seats were working as well as my window control on passenger side. Not to mention the heating core needed to be replace along with my climate control cluster, and radio all replaced and are working again! Another shout out to the crew. Last but not least outside of the Chevy family I have 2 Altima's that acted like transmission problems. Took it in thinking big $$ but it was a simple tune up and oil change. Another shout out to the crew there are 4 for 4 with my Family how aout yours?

Excellent work! Full engine rebuild, done at a very fair price. I recommend to anyone.read more

Fair and Honest Pricing. Waited two weeks to get my vehicle…read morein. Worth the wait. Work was done when estimated. Follow up and care for a job well done has been exceptional.

We've been taking everything automotive to Ted over here since around 2011 and I gotta say, you…read morewill not find a better mechanic. He and his guys are as honest as the day is long, they will not sell you something you don't need and they'll even try to help you find ways to, not necessarily by pass things to be done, but the most economic way to go about your repairs. Dollar for dollar, they are hands down the best repair facility I have ever found, but especially in the area!

Great work at a fair price. Very happy with the diagnostic and work they did. I recommend them if…read moreyou got a car issue, particularly transmission.

I dropped my old girl off at the shop after hours. She needed a new clutch. I was contacted first…read morething the next morning and got the ball rolling. They kept in touch with me every step of the way. Unfortunately there was a slight delay due to the mechanic being out sick, but that was the only glitch and luckily for me I didn't NEED the car right away. Overall, I got fast, friendly and reasonably priced work!

Best and most honest place for car repair/maintenance. Always up front on what needs to be done vs…read morewhat can be done. Super on the follow-up after the repair to see how it's going

My wife and I recently purchased a used Acura RDX from them…read more - good people - very good interest rate - car in very good shape - willing to share as much information as possible about the vehicle - nice small family business with considering

I had such a great experience at St Charles Motors. My car buying experience experience was so…read moreeasy and hassle free. Skip all of the dishonest dealerships in the area and give them a try. You won't be disappointed. I love my new vehicle. I cannot recommend them enough. Blake was awesome!