Patrick was my sales guy.. I saw a fb ad for GMC helping ppl get out of upside down deals with your car. I figured can't help but to try it. Well I did and drove home the same day under 4 hrs with a 2026 Buick Envista. The process was simple. Text Patrick @1-636-339-3641, he will text/call you back and you will discuss your situation. His goal is to get you out your upside down loan by any means necessary. Your car has to make it to the lot and your car has to be registered. You give him your car vin number, mileage and payout amount of your vehicle and fill out a quick credit application and he will go to work. He stays in communication while you're at home which is a plus and once he gets your lender you speed out there to get out the nightmare you call a car (well don't speed :) Once there all staff is friendly, accommodating and patient. Stay firm and stay focused and tell Patrick I sent you. You won't regret it. @patrick.sommerhalder read more

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I have a manifold exhaust leak and my shifter switch and the steering wheel controls have to be replaced. I bought a used truck from here and they sold me an extended warranty (easy care) that doesn't even cover the repairs! I have had the car less than 3 months! I have to come out of pocket 610.00 because easy care won't cover labor! Just so you know easy care has a 1.19 BBB rating and this garbage dealership pushes it on you! It's a scam the whole business is! I would sell a left nut before giving them any of my money! Regret ever doing business with them! read more

O Fallon Buick GMC - The easy care warranty BBB rating! - Auto Repair Near Me - O Fallon, Missouri

I'm a younger guy and got taken advantage of! I wanted to buy my first vehicle and i wanted a truck i saw a beautiful red ram 1500 2020, I test drove it felt fine i had my fiancé and my grandfather with me at the time. I had bought that truck that day for 27,000 and some change, when i took it home the check engine light came on and i pulled over looked saw no major issue just shut the vehicle off waited turned it back on. Fast forward to now i paid off the 27,000 and it has had a misfire in cylinder 3 since i bought it, that is ridiculous i paid this dealership a ridiculous price and now I'm stuck with a truck that is hurting itself the more i drive it. My grandfather and i are very frustrated and the misfire wasn't the only problem it was also leaking oil there's a lot wrong with this truck and with me being a full-time student i got to just ride this poor girl till she dies and sadly it's going to be a slow and painful death for her. i was taken advantage of and lied too and there's no reason to yell and ask for money i already lost money! I hope someone see this before buying a vehicle from them. read more

My first service experience here was perfect. I then brought my car in for an oil change, tire rotation, emissions check to get a new license tab, and new battery. First they didn't have a battery, then didn't do the tire rotation , then they couldn't do the emissions check because they took the battery out, but charged me for that item and for the non completed tire rotation. I was told drive the car and bring it back in the morning to have the emissions check complete. When I returned the next day for the emissions check I was told " we should have said drive 100 miles to get an emissions check!" Realizing I had waited 3 and a half hours on the first previous visit with the work not done, then had to return to find out I was told wrong, the service representative asked how we could make this right, I said remove the charges for the undone work, which he did. Staff was always pleasant, but unfortunately even though the dealership is close to the house, I don't trust them. Had I not known there was a scratch on one of the tires, I could not have identified they didn't rotated the tires, so I would have paid for that also with not being done! They did rotate the tires finally. read more

I went to the dealer and had a brake installation done a couple of weeks ago. The brakes are squeaky and loud. I took it in to have adjustments i.e. air blow brakes for dust and debris and lube. The dealer advisor wrote up that I needed new rear brakes and rotors totaling over $700. I spoke with my advisor Joe and indicated to him that I had an independent inspection performed on my vehicle that indicated that I was well in the green on my brakes and rotors. I had a complete rotor replacement done last year. Joe assured me that he would get to the bottom of this and asked me to bring my vehicle by today, which I agreed to. I was eagerly hoping for a resolution to this issue. Upon arriving at the dealership, I was greeted warmly until I spoke to the service manager, Don. That's when I was met with agitation and low-key hostility. Upon an inspection by their service manager, he concluded that the brakes and rotors were in good working condition. No one has taken responsibility for the dishonesty. Yet everyone was offended that I sought out a second opinion. Then they told me I have a valve cover leaking by way of visual inspection. They did not use the dex dye test to confirm where the leak was coming from. The final charge on that would be over 500, and that might not even be where it's leaking at. So now the dealership is charging hundreds of dollars for guesswork instead of running GM certified tests. I spoke with General Manager Darric, whom I might add, also told me to bring my complaints directly to him. I feel that he basically did not wish to investigate the issue, and/or rolled with the deceit. Yet basically had the nerve to tell me my business was no longer welcome at the dealership and that his crew felt uncomfortable working with me. I guess that's how you handle pushing off your responsibility to blatantly cheat a customer. I feel that the dealership has an ethical problem in their service department. I have brought a previous concern to Darric when the service department first informed me that my rear brakes were "grinding into my rotors". Attempting to charge people for work that does not need to be completed and misdiagnosis of problems is not what I would expect to encounter at any reputable dealer. I was fortunate to catch their lie before losing over $1200. My solid recommendation is not to do business here. You are better off doing business with people who respect your business and your time. read more

O Fallon Buick GMC - Over charges - Auto Repair Near Me - O Fallon, Missouri

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It's hard to say enough great things about this dealership. Beau Campbell was an excellent, no pressure salesman. He helped find the exact truck I wanted. To top it off, their service department is great. A+ all around. read more

I would just like to say that Nick Damaso was excellent to work with in getting the deal done from start to finish. His knowledge of the truck we looked at was impressive and there was absolutely no pressure in deciding if my wife and I wanted to move forward with the deal. If anyone is in the market for a new or used vehicle, I highly recommend asking for Nick. He was great from start to finish. read more

They repaired my vehicle after it was car jacked. As if that wasn't upsetting enough that had the car for approximately 3 months. Now the crash warning system is not working. They were supposed to detail and deodorize the inside of the car, The arm rest handles are full of ashes and the inside of car smells like crack or whatever was smoked in it. We finally took delivery of the car and I had to pay out an extra $700,00 on my rental car (insurance only covers so much time) being it took so long to fix. They are still short one part (The inside mirror wire cover) They say it was FedEx to me and that I sent it back after I waited 4 month for it. This was a lie on they part. No one hardly ever pick up the phone in the service department ,mush less returns your call back. I will for sure never purchase another vehicle or get service do at this location. They give GMC a bad name. read more

Awesome very accommodating and amazing customer service. This business takes care of all their customers.

Beware, O'Fallon Buick GMC are a bunch of crooks. I purchased a brand new 2023 GMC Sierra Denali over the phone from them after seeing an add online and was assured it was in "perfect condition". My salesman, Jarrod Finder even told me that he "personally inspected the vehicle". Fast forward two weeks later, I arrived at the dealership to drive the truck home (I live out of state). Upon seeing the truck for the first time in person, I observe scratches and scuffs all over! Far from the "perfect" vehicle he insisted I was purchasing. Not to mention the vehicle was missing several of the features I was told that it had. I was literally in shock and told them to give me my money back. They basically told me that there was "nothing they could do because I was already committed to the vehicle". After going around and around with them and frankly getting nowhere, I felt like I had no other option but to take the vehicle and head home (I had to get back for work). Upon starting the vehicle to drive home, an alert comes up on the dash that says "front collision alert temporarily unavailable". I ask my salesman (Jarrod Finder) what that was and he told me I needed to set up OnStar. At this point I'm upset with the whole transaction and want to just get out of there. So I leave. On my drive home I contacted OnStar and they told me it had nothing to do with setting up OnStar. My salesman lied to me again!!! Fast forward another 2 weeks, I get an email from the manager of the dealership (Richard Deppen) saying the 5 year 150,000 GM extended warranty they sold me with the vehicle is not available! They basically pulled this warranty out of there a**es and sold it to me!! Come to find out warranties for 150,000 miles had never been available from GMEPP. I literally feel so duped. They are pros at lying and deception. There are many other honest dealerships out there that I've had the pleasure of buying vehicles from and this is not one of them! Save yourself the nightmare that I'm now dealing with and take your business elsewhere. Update: As of 3/20/23 I still have not received plates or registration for my vehicle and my temporary operating permit expired 2/25/23. They still have not purchased my extended warranty that I've already paid them for. They say they will give me $1,000 for the body damage. That wont even cover the cost to paint the hood. read more

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A dealer with a "WOW" factor... in need of an emissions test, I called and they were waiting for me...no "round tuits". They checked a few other things I inquired about, threw in a car wash, and out pronto. Really nice waiting room and beverage service. read more

Great, new, and clean dealership. Everyone there is super friendly! I would highly recommend doing business with Blake Sobelman!!

This is an awsome dealership. The staff is very friendly and helpful. The building is state of the art. If you are looking to buy a vehicle or for service, this is the place to come. read more

I honestly can't say enough about how great they treated us! Kenny was our salesman and a great one at that. My hubby had been searching all day for what he wanted and when he seen the forest green GMC 2500 Diesel the search was finally over! Rex was above and beyond awesome! His upbeat personality was awesome!! By far one of the BEST experiences we have had at a dealership!! So if your looking for a dealership that actually cares about what you want, and Rex will walk on his hands!! Thanks guys!! We love our new GMC!!!!! read more

I scheduled an oil change online with Jim Trenary Chevrolet, noting that I did not want any kind of multi-point inspection, nor did I need my tires rotated. I only wanted my oil changed along with the oil filter replaced. I arrived in the service bay and was greeted by a red headed young man. I told him I was there for an oil change and he said, "oh, you want a 5k service and tire rotation". Since I just had new tires installed at Dobbs Tire 1k ago, I told him no, I only want my oil and filter replaced. He said "you have to get the multi-point inspection and your tries rotated with an oil change". I told him that is not what I wanted. He said "we don't do that, the multi-point inspection, oil change and tire rotation are all part of the service for $69.95". I told him I wasn't interested in that and asked how I could leave. He showed me the door. https://www.jimtrenaryofallon.com/ServiceAndPartsSpecials I went to O'Fallon GMC, just down the road and a new car dealership along the highway 40 outter road about 5 minutes West, 2150 Technology Road, O'Fallon, MO. It's a new dealership, based out of South Carolina. I reported my issue to them and they quoted me $29.95 for the an oil change and filter. Both placed were using GM parts and full synthetic 5w30 oil. https://www.ofallonbuickgmc.com/buick-gmc-service-offers-deals-prices-ofallon-mo-dtw.htm By the way, Jim Trenary offers vending machines in the waiting room and O'Fallon GMC offers free refreshments. At O'Fallon GMC, four different people walking through the area offered to show me where they were. The place is spotless too! Welcome to our area O'fallon GMC, you've earned your stripes with our family. read more

Straight forward & easy to deal with, from finance to sales, we had a really good experience!