I highly recommend Apex Transportation and Arsen Babayan! From my first email to them to Arsen…read moredropping us off after a night out, everything was great! Arsen was very responsive every time I contacted him. He showed up early with a very clean car and was super professional. We hired him for seven hours and he was pleasant the entire time. We'll definitely be using his services again!

Spectacular service! After a very long work-week out of town, riding home with Apex was so relaxing…read moreand allowed me to unwind before even arriving home. Checked all my boxes for a car service: clean, comfortable, cordial, affordable, safe. Arsen was great in staying in communication from booking through pickup. He arrived early, had great customer service, and drove well. I have used this service twice now and will definitely be a regular customer! Thank you very much!

Same-Day Cancellation - No Refund After Multiple Attempts…read more I had a reservation with Once Upon a Party Bus LLC for January 10, 2026. In the week leading up to the event, I made multiple attempts to confirm details and received no response. Then, just a few hours before the scheduled pickup on the day of the event, I was informed they would not "be able to make it." This left me scrambling to arrange transportation for 20 people with almost no notice. I was forced to book another company at a higher cost, resulting in a significant additional out-of-pocket expense. I requested: * A refund of my $100 deposit After receiving no response, I followed up multiple times - still no response. The company posted on Facebook that the business had closed and that refunds would be issued within 10-15 business days after January 12. That timeframe has now passed. I followed up again on February 2 requesting a concrete update and received no response. I also attempted to request the refund via Cash App but was unable to process the request. As of today, I have not received any refund or communication. The same-day cancellation and the failure to issue promised refunds or respond to repeated professional outreach are extremely concerning. If anyone has additional contact information for the owners or insight into how refunds are being handled, I would appreciate the information.

I can not recommend Once Upon A Party Bus more! Was looking around for a limo/bus just for a fun…read morenight of bar hopping with friends. I shopped a few different places. I spoke with Hope here, who was super nice and answered all my questions. Between the customer service she provided and the pricing, I decided to go with them, and I'm super glad I did! The bus is absolutely awesome. Lots of room, cool lighting, and it even has a bar with space for drinks. Our driver Ron was super fun and accommodating. He even recommended a couple of places to go around where we were. Such a great experience with this company. Will definitely use them when I need a party bus again!

The driver, Darwin, was very professional. He communicated with us ahead of time and told us where…read moreto meet him. He was on time, helped with our luggage, and made sure we were well taken care of. He walked us into the hotel to make sure everything was good. Very impressive

BEST Transportation is truly the BEST! They made the entire planning process through the end of day…read moredrop off seamless and stress free. I couldn't be happier that we went with them and will absolutely be using them for any transportation needs in the future. Our account manager Heather and driver Maceo were truly fantastic!! Cannot recommend them enough!

We rented a bus from STL Ride for a mother-son dance and had such a great experience! Gretta was…read moreincredibly friendly and made the booking process easy for our group. Everything went smoothly from start to finish. Our driver was awesome -- professional, fun, and made the night feel extra special for the boys (and moms!). It really added to the whole experience. We would absolutely use them again and highly recommend them for group events!

Was over an hour late picking up our big group for the cards game because driver got lost. So that…read moremeans no one got a free blue cards jersey for the giveaway( ran out) Then when the game was over driver was late again picking us up because he was stuck in traffic we were all outside sweating to death waiting for a long while. Bus wasn't that nice for the expensive price they charged and driver tip was included

I'll start with the positives: The car service was on time, the car was clean, and the driver was…read morea safe driver. However, the website was very misleading. I booked a SUV for my boss and I on a business trip. Per the website, I was expecting the black SUV with black leather interior and our driver to be dressed professionally. What I got was a tan SUV with tan cloth interior and a driver wearing a bomber jacket with dog hair on it. And as I was waiting in the car while my boss was in a meeting the driver was taking calls to schedule trips, extremely unprofessional. I would not recommend this service if you are using it for professional purposes, however, if it's a more casual trip then it would be fine.

I generally use a different car service but I thought I would try this because they had a $20…read moreairport transfer deal on Living Social. I will be going back to my other car service. They were not on time - I called about 10 minutes after they were supposed to be there and they said "oh sorry, we didn't have your correct address or phone number". I gave them the correct info and the driver showed up about 10 minutes later. The SUV was dirty - had mud/dirt all over the outside of it. Inside was vacuumed but in poor repair. My seatbelt latch was broken and he didn't even bother to tell me until I said something and he was like "oh yeah that happened last night". The drive was fine, but these other problems were not good and I would not recommend them to others.

We used Premium Transportation for transporting 4 adults and an infant and they were fantastic!…read more We needed to be picked up at 2 different terminals in St. Louis and transported to Chesterfield, MO. He was ready in the terminal to assist with the luggage and brought us right to the other terminal in time to pick up the other family members and their luggage. I definitely recommend Premium Transportation Services for your Limo Service!

I booked a ride from Lambert St. Louis airport to Freeburg, IL at the last minute two days before…read moreChristmas. Premium was able to accommodate me with no problem. The driver met us at the Baggage Claim and had a Sign with my name on it. He helped us with our Luggage and made us feel like VIPs. Professional and Friendly. New, Clean and Spacious Car. I will definitely call Premium Transportation Services the next time we go to St. Louis!

We used JED for a employee shuttle for a large event we were hosting and the interaction was by far…read moreone of the most seamless, stress free experiences. The vehicles were clean, and the drivers were great!

The bus is old, (495,000 miles) it broke down, and the driver was rude. Short snappy responses and…read moreno updates, waiting for hours for a mechanic to show up. Hire at your own risk.

My fiancé and I used their services to get us from our venue to our hotel downtown. We reserved…read morewhat in the industry call a "getaway" car. After calling around this was only one of a few companies that offered this service with a stretch limousine. Friendly service. Clean vehicle. Great driver. Fully stocked limousine with alcohol & multiple sodas. My rating:

I rented from Platinum Transportation STL also FunTyme limo because they were bought out. Somehow…read moremy review went to another company not affiliated with them, I paid almost $1800 for a party bus one of the best ones they had, that's not what we got at all! It was terrible, you could see through the back window when using the restroom, no TV, we were told we got an upgrade which we didn't we got a downgrade! Then we found out the bus I paid for was broken or given to someone else, then I paid for the extra time we had it, they thought it was a tip on top of the tip given. It was the worst service we have ever had, when the owners were in Imperial and we rented we had great service, driver and that's why we rented again in less than a year. I will never recommend Platinum Transportation or Fun Tyme again. Also the owner Brad offered me a $50 refund which is a complete smack in the face! Yes we took coolers and Jell-O shots but the driver was fine with it and we even cleaned the entire bus before the departure after drop off as we always do. Also this was from 2022 not sure why my review didn't post until today

My fiancé and I used their services to get us and our wedding party from our venue to downtown and…read moreback for pictures. After calling around they were the most reasonably priced company to offer this service by far. We reserved a vehicle that said for 14 but it easily held our 17 person wedding g party. Friendly service. Clean vehicle. Great driver. Fully stocked limousine with alcohol & multiple sodas. My rating: BEST

This service ghosted a bachelorette party as a no show. They now do not answer and are closed.read more