Mary & Moss are, surprisingly, not the owners of this cute little Houston shop - but the name of…read moretwo birds that hang around the store! The unique store name coincides with the type of products you can expect to find here. From earrings, to clothes, to incense, to salt combs, to umbrellas and even kitchen ware! I came in here with a gift card and was pleasantly surprised with the plethora of items offered. I ended up with a super cool decorative plate that has Texas and various Texas items on it for $25 (it looked ceramic from the front but actually made from material similar, but much much sturdier, than a paper plate), a pair of earrings (in the shape of Texas and the Texas State Bird), and a little postcard. If you're walking by, it would be worth your while to check this place out if you're looking for a gift - but the prices are a bit on the higher end, since these items look more handmade than mass produced.

Really cute stuff however I was not helped or greeted at all when I was in the (empty) store for…read moreabout 45 min. 2 other customers came through and they were promptly greeted so it was just kind of weird that the 2 employees sitting near the cash register never bothered with me but were super friendly with the other 2 customers. I gave them the benefit of the doubt and hung out a little longer but nothing. I found some perfume I liked there but I decided to buy it online instead of going back in. Sad because the items there are cute!

They are snotty and rude. They laugh at us every time we enter the store . Bad experience.read more

Just wanted to say that they have excellent service here. The store is always clean and they have…read morethe newest product available, always. Dyanna was so helpful and recommended a great pair of Prada's after she gauged my style and likes. Would recommend this location any day

I absolutely loved the work done here for monogramming some items for a special anniversary gift…read morefor my parents, so I decided to return for another gift for my Yelpies son. The quality was a little sub~par this time, unfortunately, as they mixed up my order with another item I gave them .I think the sweet person who does the monogramming that day was having some personal issues, and I appreciated the fact that she owned up to messing up my order. I was leaving for South Florida the next day, so she did redo an item I gave her, although the 1st one was unable to replace it. I never did hear from the owner, so I'm pretty sure it was not mentioned but would likely want to return, but I would probably not give them multiple items as it may be confusing to the person who monogrammed. They do have some really cute items in stock, so I would absolutely return for those cute specialty items.

Incredibly dissatisfied and disappointed in the quality of work, the lack of attentiveness to minor…read moredetails, & overall terrible experience. Read the bad reviews to determine if you want to put yourself through what myself and countless others have dealt with regarding the owner and the way they treat their paying customers. We bought two brand new bags for our two babies to use for school and we wanted their names (12 letters total) sown on the front. Took the bags in and discussed different designs with owner, Brittany, and we came up with a design for each bag. We paid for the bags and left them with Brittany and were told they should be done by the end of the week, if not we will call you and they should be ready the week of spring break. 3 weeks went by and my wife and I both called the store, sent messages via IG and emails with no response. I decided to drop (30 minutes away) by to the store to see if the bags were ready after over 3 weeks of being ghosted and no returned phone calls or updates. I walk in to an employee named Georgia who asks about our order. I tell her we dropped off a few weeks ago and we're waiting to hear back about whether they were ready or not. Georgia goes into back room and cannot find our bags. She finally finds them at the top shelf in a bigger bag and they looked like they had not moved from that spot since the day we dropped them off with Brittany, 3 weeks ago. Georgia says they will get with Brittany and have these ready for us in a few days. My wife asks me 5+ times if she needs to clarify with them the designs and color scheme to make sure they don't forget so she even reaches out to Brittany and asks if we need to go back over what we talked about some 3 1/2 weeks ago now and Brittany simply responded something like "no, all good." As predicted, it was not all good, when my wife went to pick up the bags the next day, my son's name was spelled wrong. Brittany said she would fix it, no problem. We get a call a few days later that his bag is ready for pick up. Some 4 weeks later now. When we show up to pick up my son's bag, the quality is terrible and it is off-centered. My son's name is "ONIX" she spelt it "ONYX" then unstitched the "YX" and replaced it with the "IX". It was off-center due to this. Brittany actually told me that she took all the letters out and re-stitched the entire "ONIX" off-centered meaning she didn't center it or she is lying about removing all 4 letters and starting over. Back to the quality of the bags, stitching is coming out and I pointed it out to her and she told me "not to mess with it or it would come out" I looked at her and said, these bags are for kids, they are going to get knocked around. At this point, Brittany was rattled. I think she thought we're just going to accept these bags the way they were as she told me she did not feel she needed to reimburse us for anything as we paid her to embroider the names and the names were clearly on the bags like we asked. It did not matter whether we were satisfied and that is the real reason for this review. Not only is Brittany an unorganized liar, she is also very rude and really never treated us like paying customers after she took our money. I asked Brittany why there was a delay with our bags, she said that was her fault and she takes responsibility for that. It was only then, that Brittany was starting to understand the situation here. She then, almost within 5 minutes, changed her mind and now did feel compelled to "fix" the bag and reimburse us. After leaving her store for the 4th time empty handed, I finally came back the next week to find the bag in the condition you see in the pictures of this post. Brittany never said another word to us about the bags. At one point I even asked her if she wanted US to buy a new bag so SHE could start from scratch. She said no of course and that she could fix it and we wouldn't even be able to tell there had been stitching placed and then pulled and re-stitched and then removed again. As of today, we still have not been reimbursed by Brittany or the store.

I can't get enough of this store. I must have been here at least 15 times since I first heard about…read moreit a year ago. Located on Bellaire BLVD, close to Rice AVE (Bellaire area). The owner, Yolanda has been in the business for decades! She knows exactly what we parents want! She has the most precious boys and girls clothing, shoes, accessories, toys, books, etc. Everything is a fraction of the price you'd pay in retail stores. Many items are even NEW! She has loads of designer items, but still keeps it real with Target's Cat and Jack and such. All used items look brand new or almost brand new. Yolanda will only sell great to PERFECT condition clothing. If you're looking to consign your great condition child's items, then bring them to Yolanda! If you have a child, infant and up and want a GREAT deal on beautiful pre-owned items - look no further! Check out my photos to get an idea of what she has.

Love coming here for any occasion! A HIDDEN GEM! I always find great designer brands in great…read moreconditions that doesn't cost an arm and leg! The owner is very friendly, kind and helpful.

My favorite store at Galleria for footwear used to be Clarks. With Clarks closed and my last one…read morebreathing its last, I had to start looking at other daily wear, good brand, comfortable shoes. This is an expensive store, shoes are still good for the price, quality and .... compliments... It is a men's store. Just for fun I tried on a pair of XC4 waterproof shoes. I liked them. Afterall, I have a weird shape feet and find it soo hard to find closed shoes that work for me. I found them comfortable but big. I asked Maya to help me out with a smaller size. She did not have those. One thing about the store, if you don't see something on display its more than likely they don't have it. She did not carry a smaller size, but got me loafers and told me they were unisex. I loved them. Neural brown, criss cross stitch and posh looking . I didn't want a display piece so ordered one which will come home. The staff- especially Maya was very patient and friendly. It was a good experience especially considering that now I know, I can wear men's shoes too and feel absolutely comfy ! ;) These shoes last long. And being men's, the option in colors is pretty much limited to black, shades of brown and blue. So, that's a relief, I won't be visiting them anytime soon - saved my pocket . Lol... Johnston and Murphy - a great store with a 175 year old American History to its credit.

Don't ever get your Johnston out when you have Company. At least not until you're sure they wanna…read moresee it. I learned this the hard way. Emphasis on hard. They sell pretty excellent business wear and shoes and clothing that is expensive but the people who love it swear by it. Literally they'll often yell out "F***" while they're shopping in here. But you won't mind. At least I hope you won't. If you do mind that kind of thing probably best not to be reading my reviews in the first place. Thankfully for me Barbie doesn't really want to dress me in this stuff because if she did I would probably do it for her because like wouldn't you do anything for her? It's still a nice store with really good friendly knowledgeable employees.

I do not know how I have never been to this store before. I would have shopped here many times for…read moregifts, home decor, clothing, etc. The ladies working were welcoming and kind. I can't wait to go back and shop here in the future.

I love this store! I do not live in the same area, let alone the same state but I had the best…read moreexperience. I basically placed my order through a facebook post the store had posted. She was friendly, helpful and the item came better than even expected for the great price. With extremely fast shipping and adorable packaging. I will definitely recommend this store. They offer the cutest monogram options, you can't get anywhere. I cannot wait to make my next purchase! Thank you CS!

This is NOT the monogram shop for you!! The staff needs to fix their faces when customers walk…read morethrough the doors. I came to this store three times, hoping to be treated better each time. I felt like I was looked down upon by the staff. They gave each other snarky looks as if walk in. Don't get me wrong the inventory is amazing. But customer service NEEDS to be improved. I was ready and willing to spend BANK on the selection they have to offer but- Customer service had changed my mind.

I absolutely love shopping at Swoon and The Monogram Shop! It's truly one of my favorite places to…read morefind unique gifts that you just can't get anywhere else. Every time I walk in, I know I'm going to find something special, whether it's for a birthday, holiday, or just because. The staff has always been friendly, helpful, and genuinely excited to help you create the perfect personalized item. They go above and beyond to make sure everything turns out exactly how you want it. Another thing I love is their free gift wrap--it always looks beautiful and makes gift-giving so easy. It's such a thoughtful touch that really shows how much they care about their customers. If you're looking for thoughtful, unique gifts with amazing customization options, Swoon and The Monogram Shop is the place to go. I can't recommend them enough!

I have been shopping here as a professional for YEARS. The service has always been exceptional,…read morefrom the reps I've had to the managers, Meeka & Breion have always been super helpful and anytime I've asked for resources have always connected me. They both really go above and beyond client needs of just helping you pick out the right products behind the chair. I appreciate salon centric always offering free or budget friendly class options. The store itself is always well ran, clean and organized and stocked - I'm generally in and out in less than 30 minutes. My favorite store to shop at!

I go here for the gloves I need for work. Nice variety and they usually have the size I need…read more Friendly and helpful staff as well, which is always great.