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    Lily Nails at OSU

    2.2 (104 reviews)
    Open 10:00 am - 7:00 pm
    Updated 2 months ago

    Services - Lily Nails at OSU

    Manicure

    Manicure and pedicure

    Pedicure

    1 More Service

    Nail repair

    Lily Nails at OSU Photos

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    Recommended Reviews - Lily Nails at OSU

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    Reviews With Photos

    WHAT I ASKED FOR.
    Destiny E.

    Besides the extremely rude service.... the photos speak for themselves. This is embarrassing and a complete waste of money.

    Dip
    Hunter H.

    Disappointed to say the least. The girl did tell me it was he first time doing dip but I expected her to at least know the basic steps it takes to do it. She forgot to do the activator before the top coat. It was just overall a bad experience. I will not be returning.

    Does this look like a professional manicure to you?
    Bianca L.

    My experience here began well. I went in for a mani/pedi plus french tips. A nail technician helped me choose a base color for my nails. I was seated in a chair for the pedicure, and it was lovely. The chair massages you as you sit, and it was amazing. Helped me relax, put me at ease. The tech doing my nails was very thorough and made my feet feel great. At the end of my pedicure, I noticed she had not done french tips, just a solid color. You could also see the streaks of nail polish on the nails, and the nails on my big toes had slightly different shapes. But I didn't make a big deal if it, because who is looking at my feet that closely, right? I paid for my service then, before the manicure. It was $54 altogether. What a steal! Right? I tipped $11, assuming that I was going to be leaving happy. During my manicure, the tech filed my nails down. I'm not sure why, as they were already quite short, but I didn't say anything, because I assumed she knew what she was doing. But she filed the hell out of them! After everything was done, I found myself with very short nails, all filed into different shapes (she literally wasn't even looking when she was filing some of them), and all with sloppy, uneven french tips of varying widths. And the color didn't match my toes. I asked her to please redo them, and to refund the $5 for the french tips, because I didn't want them anymore. Another nail technician offered to redo them with the tips. I was hesitant, but she was very reassuring that she would do a good job, so I accepted. She started by filing my nails even more. She checked in with me after doing the tip on one nail, which I was pleased with. But after she finished all was done again, I could see that it wasn't much better than before. None of the other tips were as thin and neat as the first. The tips were sloppy, and looked very awkward because my nails were all different shapes. Some nails had paint hanging off the edges. I asked for them to be redone again, all solid color, because I figured it's hard to screw that up. So a third tech did them again. And they came out sloppy, again. No refunds on services, but I was very unhappy, so I asked for my $11 tip back. They put up a fuss, but did eventually give it back. "Who asks for their tip back?' one of the techs says right in front of me. Someone is is very unhappy they spent $65 on ugly nails, that's who. I left with nails looking worse than the ones I walked in with. I got this done for a photo shoot I am doing tomorrow, but in the end I am just going to remove the polish they put on and apply stick-on nails from CVS. What a waste of money. Do yourself a favor and spend the extra $20 to go someplace where they know what they're doing.

    "Gel manicure"
    Kayella H.

    Worst gel manicure ever! For the price I paid for a gel manicure it didn't last for a day before peeling off! Not sure if the polish they are using is old or the process of applying is missing something but I have never had gel not last at least two weeks! Went back the next day to fix one nail that chipped after a few hours and it still peeled off the next day. Will not recommend!

    My nails after a "manicure"
    Beth V.

    Came here for a basic mani pedi and I will never come back. My nails are sharp, raggedy and not even remotely filed properly. I kept asking the girl to shape them better but after about the fifth time off her asking me if they were ok and me saying no, I got tired of telling her and just decided I would file them at hi one. I shouldn't have had to tell her they looked horrible. It was pretty obvious. When I informed the owner of the situation and told her I was very disappointed and although I was more than happy to pay for the pedicure, that I did not think I should have to pay for the manicure, she offered to refile them and still left them unshapely and jagged and insisted I pay for it even though I was still CLEARLY unhappy. I could've stayed home and given myself a better mani/pedi and saved $47. DO NOT COME HERE.

    Jalen W.

    I went and got a manicure. The salon was very clean, it was inviting. The manicure however was poor. The nail cut was very uneven. Some fingers having little to no nail and some having none at all. The nails weren't rounded to all look even and consistent. It looks as if I had a 10 year old clip my nails. I could have did a better job at home. I will never come to this salon again. Attached is a picture of the nails.

    Yajaira M.

    I went there on 04/08/2019 and I got just the basic acrylic, basic pedicure, and eyebrow wax. The pedicure was not terrible for the price. However, my eyebrows were not good. For the price of the acrylic set, I knew something was not right. It's been 2 months and I still have damage from the nails. I would not recommend getting acrylic nails from here.

    I never write yelp reviews but the terrible service I got here makes me want to do so. First off, I am met with the overpowering smell of chemicals when I walk in. I waited an additional 30 minutes which is unacceptable. The nail color samples on the windowsill are faded because of the sun. The man that did my gel nails did them poorly where it is now peeling on the sides on multiple fingers (as pictured) and a terrible job at cutting cuticles. I don't know how you can mess up a simple gel polish with no design. Their kids were running around distracting him while he was working as well. He sprayed no antiseptic on my nails-- I had to wash my hands in between. I got charged more money because they removed my previous gel polish, racking it up to $43 with terrible service. Never again paying that much it was a complete waste of money and I am so so disappointed.

    What is this shape? The polish is so awful too...just bad. So bad.
    Erin S.

    So bad. They were very nice but it took 90 minutes to have a regular manicure and it was awful. I asked for square with rounded edges and somehow ended up with different shapes on almost each nail. The polish job was awful and chunky. I could have done my nails better myself. I even had to ask for lotion after the manicure was over. Definitely will never be back and do not recommend wasting your money or time.

    Fatha O.

    The customer service was good. My toenails turned out nice. They no longer serve alcohol. I came once before and they served alcohol. It's 30 for a pedicure and they have a 2.5% up charge if you do not pay with cash which kinda sucks.

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    3 months ago

    I got a manicure and my polish was coming off by the next morning. I reached out and they never responded.

    Business owner information

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    Linh D.

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    Page 1 of 3

    Ask the Community - Lily Nails at OSU

    Review Highlights - Lily Nails at OSU

    Always so happy with the service at Lily, but my recent experience with Heather made it even better!

    Mentioned in 5 reviews

    Read more highlights

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    Lily Nails at OSU - othersalons - Updated May 2026

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