Always a great experience. Love Thomas! I've been coming here for well over a year and I've never left unhappy. The owner is always a delight and everyone there is very pleasant. I always get treated so well and I love the massage at the end while I dry. It's such a nice touch that no one else does around here. The prices are very fair for what you get for services and I don't think they're marked up whatsoever. I'm planning a visit for tomorrow to get two pedicures and two massages and I'm so excited! The wax services are always quick and wonderful as well. I've been doing the underarm services for over a year now and I can go 4+ weeks without having to come back. $20 with tip is beyond fair! There's a few newbies there however they're all phenomenal. No complaints! read more

Nothing like I asked for at all! I asked for almond teal nails and I got not almond there also was paint in my cuticles and on the sides of my nails the guy working on my nails also put on the tips backwards and half of the tip wasn't even fully covering my nail! Then he put some sort of weird white design I DID NOT ask for and then asked for a tip not going there again unbelievable read more

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The polish and callus part were good but I got ripped off on the 10 minute foot massage by Ben. When I mentioned it to him he pointed to the timer. No way was that 10 minutes and he did not massage my feet at all ! If I do go back I would not get him. Have never had an issue here and have been coming for quite some time. read more

Friendly stall with perfect service. They know how to pamper the customer. Always a pleasure to come here.

This nail salon is the cleanest nail salon I have ever been in. Every worker there is so incredibly talented and nice. Their prices are so reasonable it is insane. I will get my nails done here every single time for the service the quality and the nice environment all around. I 100% recommend! read more

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I had an amazing experience with Kim today which included the Callus Eliminator and it was so effective! I have never had a pedicure as good as this one and I've been a nail tech for 20 years. Absolutely amazing. read more

Update: June 2022. I'm still searching for a great pedi place. It feels like I've been to everyone in the Westerly/Wakefield area. A friend told me she loves Lily's and I never did have a pedi there so I returned. There were three of us and none of us was wowed. We all asked to have the nails clipped short and yet they weren't. The cuticles weren't attended to and the tips of the nails weren't polished! The young man who did mine was unfriendly. I'm sorry if you don't like your job! It's only been a week and a half since they were done and we all are miserable that they look so bad already! Due to the pandemic, there was no back rub. The pedicures were $35 before tip. Once again, on the high side of what most places charge. This time I won't be back again. read more

I had a lemon pedi spa, callus removal, hot stones and foot massage with Sarah. I do not recommend her. She barely pushed back or cut my cuticles. I got about 3-4 scrubs on each foot for the calluses removal, the foot message was very short and only 3-4 runs on each leg with the hot stones. . On the other hand my friend had a fantastic experience. As I watched what she got for the same treatment, I couldn't believe Sarah thought she was doing the job. I was very disappointed that someone would think that was ok read more

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I called to make an appointment for gel pedicure and dip ombré with design. I asked if they could do it and was told yes. When I got to the salon for my appointment they told me they couldn't do a palm tree. When I selected another image just ombré the nail tech began yelling at the owner. Everyone was yelling at each other. I had 3 people look at the image and only to be told that they don't do that. It became so uncomfortable. I told them no problem to just do the pedi and I would go somewhere else. The pedi was mediocre. Even the color that I chose was not correct but at that time I just wanted to be done with this place. Never again!!! I would not recommend this place. read more

Zero stars. The worst nail salon I've ever been to. I'm not saying that lightly. I came out of there 10 times more stressed than I came in. The male nail tech I had was extremely rude and acted like he was above it all (rolling his eyes, sighing loudly trying to rush through the job). Mind you, I booked an appointment, so they had plenty of notice I was coming in. It wasn't even very busy in there anyways.. so I'm not really seeing why he was so bent about doing his job. He also kept messing up my nails (bumping my wet nails into stuff) and having to redo them which took forever. The attitude would have been unpleasant enough but my gel mani pedi came off 3 days after my appointment. Not minor chipping-- my nail color came clean off. I was livid because I had to go back in to fix it right before leaving for an international flight, making my day even more rushed and stressful. Then 2 hours later, I'm at the airport, and ANOTHER nails paint came clean off, and another chipped. What the !@#$ did I pay all that money for? This has never happened to me by the way. My mani pedis at every other salon last at least 2 weeks. AT LEAST!!! I could have done my own nails and had them last longer for 0$ Needless to say, do not go here! The most cursed experience ever. read more

Lily Nail and Spa - Gel came off after 3 days - Nail Salons Near Me - Westerly, Rhode Island

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I drove over an hour to go to this salon because my state hadn't opened up since COVID-19. I got a full set of acrylic nails with a matte top coat. Not only was the matte completely nonexistent but TWO nails broke off by the end of the next day, polish had worn off of all of my nails, and the shape was also gone. I've had acrylics for years and years and NEVER had ONE break. In 10 days I had 5 nails break and they told me they could not reimburse me for my $70 acrylic nails with normal polish. Don't waste your time. This picture is after 4 days of getting them done. They look a month old. read more

Lily Nail and Spa - Nail Salons Near Me - Westerly, Rhode Island

This place was super disappointing. I recently moved to the area and was looking for a new place. I had gotten a tip to go to Lynn's nails but this was closer so I thought I'd try it. BIG mistake. I went in for an eyebrow wax and pedicure as I get a lot of calluses and it's been a while and HELLO this is a beach town and I'm in flippies all the dang time. The pedicure was fine. I was hoping they use razors there, but that's harder to find these days.  She did a decent job getting rid of the calluses so there's that. But let me tell you about the eyebrow wax... Appropriately priced at $8 BUT... I have naturally thick eyebrows... Which I really like.  I specifically said, "don't take too much off, just clean them up". I've said this in 1,000 salons, 1,000 times... They always left the fullness and cleaned up around the edges. She left me with these ugly ass SHORT, THIN eyebrows. I politely told her I didn't like them when she was done. She had the nerve to argue that "this is better." No. The. Hell. It's. Not. She then proceeded to point to her own brows and say, "See? Nice!" I repeated that I don't like thin eyebrows. (Didn't like her's either.) Now I gotta wait weeks for my damn eyebrows to grow back. Then after she sat me down under the dryer to dry my toes, she immediately whips out a bill.  I've never had anybody charge me before I was completely done before. So I give her cash and apparently that place gives you an incentive to pay cash, they give you some money back ($1.50).  When she brought me my change she hovered over me until I gave her a tip. Like LITERALLY hovered over me because I was sitting down. I won't be back to this place. I don't want my brows done how YOU like them... I want them done how I LIKE them.  I wonder if I even OWN an eyebrow pencil. Ugh. read more

This was one of the best experiences ive had!I always get my eyebrows done here and today i got my nails done and they are absolutely phenomenal! My nail technician was steve and he was great, lots of welcome small talk and he was very gentle. I brought my mom here and she enjoyed her experience as well! It was a very relaxing experience which started with the acrylics but ended with a hand rub with an exfoliator, oil and lotion with a final soothing shoulder massage. I got a full brand new set with gel polish(Shade 72) for 60 dollars and i couldnt be happier! read more

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Thomas did a wonderful job on my nails, was very nice and personable, kept making me laugh!! He's the best I will be coming back to him from now on!!! read more

Lily Nail and Spa - Nail Salons Near Me - Westerly, Rhode Island

I just spent about 10 minutes crying in my car after my appointment because of how terrible my nails look. I spent $70 and I shouldn't of even spent 15 on these nails. This is not quality work they are chunky, uneven, the design is poorly executed, and I'm overall disappointed. When you spend a lot of money you want quality work, there was little to no effort put into my nails and I would recommend going absolutely anywhere else read more

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I'm a VERY picky person when it comes to getting acrylics but let me tell you this place is bomb! I never let a salon use a drill on my natural nails because it's very bad for your nails, and when I said that the lady was very nice and used a file for me instead. They weren't chunky/ uneven at all. Service took about an hour. My manicurist was being very precise with the entire service. The only thing that bothered me was she kept the nail filings/ shavings on until the very end, made my hands feel VERY weird. Anyways I 9/10 suggest this place. read more

Lily Nail and Spa - Nail Salons Near Me - Westerly, Rhode Island

I had been faithfully going to Lilly's for both manicures and pedicures and last week- a new man, who I have never seen before was asking another staff how to use the polishing tool to remove gel polish and he continued to use it in a very rough way and broke my pinky nail!! He then began to use the nail file on the same nail and I had to pull my hand away and explain/ yell that he has hurt me again. When I went to go pay I told the owner & explained exactly what happened and thought that she would either apologize and/or attempt to compensate me and she did neither!! Needless to say- I will never step foot back in this salon! I have heard from others, that they have received nail infections and funguses! read more

Was so looking forward to a relaxing pedicure. It was quick and rushed. It wasn't the worst pedicure I'd ever had or initially thought. A day later I had all these little bumps on my toes. Had to go to a walk in. This was a result of the pedicure. A bacterial infection that oozes pus and itches like crazy. Turns out it was the worst pedicure I've ever had! read more

Lily Nail and Spa - Bacterial infection from pedicure - Nail Salons Near Me - Westerly, Rhode Island

I have been at Lily nails twice since Covid 19. I tipped my 20% and 2 weeks later one of my nails fell off and I am not due to go back for 3 weeks. This has happened to me twice. If is happens again, I will be going elsewhere. read more

I got a basic pedicure. First impressions when walking in was that this establishment was clean. They took me into one of the back rooms to do the pedicure. There were bugs everywhere. On the floor, in the lights, flying all over, at least 10 of them landed on me during my time there. read more

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Wonderful and relaxing pedicure! Enjoyed the back massage when nails are drying. Highly recommended , friendly and relaxing !

Very disappointed. Previously I ranked this place 4 stars. This was my summer go to spot for manicure, pedicure and chair massage. No more. Today's service was awful. Made appt for mani, pedi & chair massage. Jonathan upsold me on the milk pedicure for $69 including chair massage. The pedicure was a rush job. My feet didn't hit the tub until near the end when I questioned why not soaking in tub. Then water was cold. 15 mins foot massage was legs only. Never even lifted my feet to touch heels. Still have callouses. Massage was supposed to include hot stone but never happened. Polish on my toes didn't fully cover nail bed on several toes. Manicure was okay but no hand massage just arm and used cold water for soak. Unfortunately during the chair massage, he ruined 3 of my nails so had to redo the polish. Focus was on upselling services but never delivered on what I purchased. Go for basic mani and pedi and be done. Don't be fooled into additional things that don't happen. Would've shared my feedback w Manager but she seemed more interested in her own manicure and the other man was outside smoking. So I didn't get what I paid for. read more

Lily Nail and Spa - Nail Salons Near Me - Westerly, Rhode Island

Pedicure was excellent, staff was organized and polite. Manicure was well done- I would highly recommend!

while I have always enjoyed the pedicures here, my daughter had decided she wanted a full set to which she saved her money up to do so. she brought a reference pic which was a clear pink with a baby pink tip, white and silver glitter design. she asked for acrylic to which he decided to do gel. She asked for long, he cut them down very short. The color ended up being a baby pink on the whole nail, black and barely any silver. The man with the pony tail (didn't catch his name) basically told her no to acrylic, because gel was stronger. Told her no to the length because short would last longer. There's polish all over her skin. That is NOT want she wanted. This place clearly takes advantage of younger clients and still expected the $100 despite my daughter speaking up several times. When I saw them afterwards and complained, they offered a $20 voucher for next time. Lily Nails ruined my daughter's experience, as I said, she saved up!! If your employees can't do the service requested, then get out of them out of the chair to make room for someone who does! read more

My sisters and I just keep coming back to Lily Nail & Spa for our pedicures. They do a great job and my feet and legs always feel amazing when I leave there. The team at Lily are extremely nice and the pedis are so relaxing that I almost fall asleep! I read some negative Yelp reviews about Lily and suggest that you look at all reviews the negative ones have submitted - they either find it too easy to be harsh online or they work for a competitor. Lily Nail is fantastic! read more

Best nail salon with outstanding pedicures. I recommend the Milk Spa choice. Polish stays perfect for a long time and your feet feel amazing; like walking on little pillows. read more

The last three pedicures I had chipped in less than 24 hours. I spoke with the owner today who couldn't have cared less. The first time I tried to explain to her that the polish keeps chipping (I have never had a pedicure last less than week other than my experience at Lily's), the owner just looked at me and walked away. Shame on me because I paid for yet another pedicure today, and afterwards I tried to talk to Lily again and she laughed, I mean LAUGHED in my face. Clearly, she doesn't value repeat business and has no understanding of customer service. Don't let her fool you, she speaks perfect English but acts like she doesn't when she doesn't want to deal with you. Overall the salon is clean, well maintained but overpriced but the nail technicians and owner lack the ability to give a proper lasting service. read more

I've never had a bad experience here - until yesterday. My nails look fine but my technician was so rough with filing and my cuticles. My cuticles are very red with some cuts, and have been stinging ever since. I will not be coming back. read more

Terrible nail place, would never go back ever. 1. charged me a fee for taking off dipping powder set. 2. Put on gel nails, and after two days there was a BIG chip in one nail and another nail chipped the next day. Waste of precious money. read more

I 100% recommend this spa! I frequently visit Lily's all the time. Pedicures are about average price. When you go there ask for Tina she's the best! I definitely recommend the pedicures the manicures are ok but pedicures are over the top. Lily's is very clean flowers, and all the pedicure chairs have plastic bags in the bows to keep them clean. Over all recommend, polish stays on for a good time. read more

I went here once in the past and I loved it but I came back this week and it was absolutely horrible. My nails were rushed and the worker Cherry was extremely rude to me. When I got the massage included with my 30$ gel nails, she didn't even set the timer and clearly didn't even want to be working on me. She also told me how horrible my cuticles were and kept yelling at me to keep my nails in the dryer. When it came to the lotion and exfoliator, she squinted it on my hands and didn't even massage it in, she just rubbed it off for both. I will not be coming back here ever again, while my manicure turned out okay, I could barely deal with the customer service. If I could rate zero stars, I would :( read more

Love this place! Ester and Jessica are the best! They have a lot of packages and are very well priced. The manager is always on top of things and seams to be very strict with her personal, which is great for the business. Stop by, if you are in the area! read more

Very nice people and great service Came here by chance. Ocean House booked and desperately needed mani and pedi. Lots of nice touches like warm stones on legs and hand massages. Back massage could be better! read more

First time at Lily's as my regular nail person had a death in the family. Called for an appointment and when I arrived it was packed (rainy day). Yet I was greeted immediately and had a great pedicure and manicure for a reasonable price. Jason was professional, attentive and funny. Yes, the pedicure is perhaps faster than other places but it was thorough and the massage was great. I prefer a much smaller environment and at the same time, I have no complaints. read more

Lily Nails has been my go-to for shellac manicures for years. I think I've worked with every employee there and they always do an amazing job! I haven't gotten a mani since the beginning of covid because I was nervous, but I went for it today - Lily's is so clean and they seem to be going above and beyond as far as covid precautions! read more

If I could give them no stars I would. I just had a 15 minute 30.00 pedicure that was the most half assed pedicure I ever had. The technician put no effort into whatsoever. I will never return. What a frigging waste of time and money. read more

Let me say first, during a review of Sunshine nails in Westerly Rhode Island. I had stated Lily's Nails had good customer service. I can say now that I jumped to conclusions. They sat my wife right away and started in on her nails when we walked in. After a half hour the employee doing her nails. She had a hard time understanding my wife. Was working on her nails and blatantly ignoring my wife's requests. She did not want her nails to short. She ended up trimming her nails too short. She ended up hurting her finger while filing. She asked the lady at the desk to translate to her what was going on. And instead of telling the lady what she was doing. She blatantly told my wife if she didn't like her nails that she could go somewhere else. It is very sad when we review these places and we cannot find a good nail salon in Westerly Rhode Island. They were charging my wife $50 for a simple fill so please save your money and avoid Lily Nails and Spa they embarrassed my wife with their attitude and unprofessional attack on her. These places need to be held accountable for their bad service and how they treat the customers. read more

They were very pushy and not gentle at all. They were clearly talking about my mom and me when they were doing our nails and laughing. The massage after was not even 30 seconds. Also, they have not many color options! Not please, and I will not be returning!!! read more

Clean and friendly. Myself and my friend did the $49 #2 (I think) pedicure. We felt a little rushed for the price, but they did a nice job. I'd go back, just don't know if I'd splurge for the upgrades. Maybe just stick with a basic pedicure. read more

I get my nails done every 3 weeks at Lily's and have been going through the pandemic. Lily's is always clean, following CDC guidelines, friendly, and willing to do whatever it is to make you comfortable with your service. This spa is amazing and totally worth every minute. read more