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Lombard, IL

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Lilac Spa And Nail

3.3 (42 reviews)
ModerateNail Salons, Waxing
Closed • 10:00 am - 7:00 pm

Services - Lilac Spa And Nail

Manicure

Manicure and pedicure

Nail fill-in

Lilac Spa And Nail Photos

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Recommended Reviews - Lilac Spa And Nail

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Liza S.

First time here and am so happy I found this little gem. My regular place was booked so ended up here with my friend and her 6 year old daughter. We all got pedicures plus a manicure fir the little. It was such a peaceful atmosphere, the service was superb especially with the little. Best pedicure experience Ive had in a long time locally (Lombard). I'm surprised to see so many poor reviews on here. Don't let that deter you from giving this place a try. We will definitely be back.

I would not recommend this nail salon and will not be coming back. I left the photo I wanted up the whole time and it is far from that. I wanted the color blocking just like the Pinterest photo. I was told they didn't have clear nail polish for the French tips. Aside from it being far from what I asked, the quality is terrible. The lines aren't straight and there is bumps throughout.

This is use spending two hours trying to get them removed.
Andrea H.

DO NOT GET EYE LASHES DONE HERE!!! They do not know what they are doing!!!! They do it improperly and with the wrong kind of glue. My sister in law got these on and three days later we were in an actual lash place getting them removed. Which cost a lot and took 2 hours. I'm going to report them to the BBB and county health department. It's dangerous to mess with your eyes like this with innapropriate glue and someone who doesn't know what they are doing. They should not be allowed to do this! Please do not go there for eyelashes!!!!

Clean looking and brand new
Caroline I.

This place is so nice and clean looking! Friendly staff, great services and fair prices! They took me in immediately and even asked me if I wanted anything to drink so nice! Cant wait to come back on my trips to Chicago to see my bestie! She has just moved here and didnt know any good nail salons so thanks to yelp and yelp reviews I helped her find one!

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9 years ago

Clean! Cheapest I've found around ($25 for regular pedicure which still includes sugar scrub and hot towel.) Found my go-to place!

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8 years ago

Awesome service!! They always take care of me and my girl. Always the place to go to relax.

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Page 1 of 2

Ask the Community - Lilac Spa And Nail

Review Highlights - Lilac Spa And Nail

“I have been a client with Susan for the past four years and when I tell you, she slays my eyelashes every single time.”

Mentioned in 2 reviews

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Waxing The City - #springbreak fun!

Waxing The City

4.6(175 reviews)
3.1 mi
•$$

Um, ok, why haven't I reviewed this place? I first came to Waxing the City when Yelp had an event…read morethere. Then I started getting my eyebrows waxed here a few years ago and I never looked back. Long gone are the days of getting my eyebrows threaded and basically leaving crying, or hard wax ripping my skin off every time. These ladies take their time and know what they are doing. I like going to Gabi, Justina or Cori, I've never had a bad experience with either of them. I've recommended this place to a few of my friends and none have complained.

I have been going to the Oak Brook Terrace Waxing the City location since it opened. Over the past…read moreyear or so, I've noticed a general decline in the overall experience, but I continued going because the location is convenient when I'm already in the area running errands. After what happened today, however, I will not be returning. I came in today, September 30, around 10:20 a.m. in the pouring rain for a simple lip wax. I apologized for being 7 minutes late. The front desk employee immediately told me, "I'll take you this time, but next time I won't." I said I understood, but mentioned that I thought there was a 10-minute grace period. She corrected me and said it was actually 7 minutes. I pointed out that I was, apparently, still within that window. Her response was visibly irritated. Then she asked me to complete a customer profile form. I explained that I had been there within the past few months and asked whether I really needed to complete the entire form again. Her response was essentially, yes, this is what you have to do, which I found odd, but I started filling it out. I then said I needed to use the restroom quickly and would finish the form when I came back. This is where the interaction became completely bizarre. She told me, "We don't need to wax you today." I honestly didn't understand what she meant and asked her to clarify. She then indicated that I didn't need to fill out the form and didn't need to get waxed there today, in a tone that felt like she was refusing to provide the service. She also mumbled something under her breath that I found derogatory. At that point, I said, "What is your problem?" I explained that I had a pedicure appointment immediately afterward anyway and would simply have the service done elsewhere. I then asked for her name because I intended to contact corporate about the interaction. Instead of simply giving me her name or allowing me to leave, she told me I needed to leave and picked up the phone and said "I'm just going to call the police." Yes -- over a customer asking for the employee's name after an uncomfortable interaction about a lip wax. I remained at the front desk and told her that I thought the response was completely extreme and that I would be contacting corporate from my car. I left, contacted corporate, and also contacted the local non-emergency police line to document what had happened. I was told they would conduct a wellness check at the business. I am still genuinely confused about how a routine waxing appointment escalated into this. I have been a customer of this location for years, and I have watched the experience decline, but today's interaction was on an entirely different level. There was no reason for the interaction to become hostile, and certainly no reason for a routine customer-service issue to escalate to the point of possible police involvement. I would strongly recommend going to the Elmhurst Waxing the City location instead. At this point, the convenience of Oak Brook Terrace is not worth the headache. Management/corporate: I sincerely hope this interaction is reviewed, including what happened at the front desk and why a customer who was simply trying to clarify the situation was treated this way. What should have been a five-minute lip wax turned into me leaving in the rain, without the service, after having to make two separate calls to report what happened. Absolutely bizarre.

Photos
Waxing The City - Justyna -  Our Cerologist

Justyna - Our Cerologist

Waxing The City - Our Fabulous Cerologist Semelia

Our Fabulous Cerologist Semelia

Waxing The City - Gabi - Our Cerologist

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Gabi - Our Cerologist

Spavia  Day Spa - Elmhurst - Waiting room with heated neck pillows and a variety of teas

Spavia Day Spa - Elmhurst

4.3(38 reviews)
4.4 mi

My husband got me a giftcard for Spavia for Mother's Day and I used it on a 60 minute sports…read moremassage. I was blown away by my experience at Spavia. Booking was easy (I did it online), and you feel pampered every step of the way. After you're checked in you're walked into a locker room where you can change into a bath robe and slippers. From there you can sit in a lounge with a heated neck pillow while you await your massage therapist. My massage therapist was Gogo. She did a wonderful job and accommodated all of my requests. She even gave me suggestions on how to stretch for the troubles I was having. After you're done, you have access to showers to get cleaned up and continue relaxing. They also offer memberships for monthly massages which I think I"m going to get soon! I'll definitely be back.

I chose Spavia Elmhurst after doing a lot of research and being willing to spend extra for what I…read moreexpected would be a high-quality, relaxing massage. Unfortunately, it ended up being one of the most disappointing spa experiences I've had. I booked a 60-minute deep tissue massage with the scalp oil and Hypervolt add-ons. Neither add-on was performed... my scalp was never touched and no massage gun was used though I was initially charged for both (they were only refunded after I reached out). The massage itself felt rushed and incomplete. Most areas of my body were barely worked on, and I left still in pain. When I got up, I noticed the digital wall clock in the room had been partially covered with a towel.. specifically, only the minutes portion was covered. I later realized the session had ended about 5-10 minutes early. Management later claimed that covering the clock is standard practice for guest comfort, but that explanation does not make sense. The clock was not bright at all, and there was a much brighter light left on in the corner of the room the entire time. If a digital clock is supposedly too bright and distracting, then it would make more sense to use a standard wall clock or not have a visible clock at all. Partially covering only the minutes, the part that tells you exactly how much time is left... felt like a very shady business practice rather than a comfort measure. I was also told afterward that my massage was shortened because I arrived late. However, when I checked in, the front desk assured me they were able to push my appointment back and accommodate me so that I would still receive my full 60 minutes. At no point before or during the massage was I informed that my session would be cut short. Letting a guest believe they are getting their full service and then ending early without any communication feels unprofessional. When I contacted them about all of this, the only thing offered was a complimentary add-on for a future visit. but only if I book and pay for another full-price massage. After already spending over $220 and being this unhappy, I don't find it reasonable to be asked to come back and spend another $200 just to receive a small add-on for free. A partial or full refund for the actual massage would have been far more appropriate. I have since been ignored. Overall, this experience did not match the premium price at all. I left sore, stressed, and disappointed. I would not recommend Spavia Elmhurst based on this visit.

Photos
Spavia  Day Spa - Elmhurst
Spavia  Day Spa - Elmhurst
Spavia  Day Spa - Elmhurst

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Lilac Spa And Nail - othersalons - Updated November 2026

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