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    Juneau, AK

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    Like A Local

    5.0 (5 reviews)
    Open • 8:00 am - 6:00 pm

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    3 months ago

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    Ryen S.

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    4 months ago

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    Ryen S.

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    5 months ago

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    Ryen S.

    Thanks for coming out with us Bobbie! We appreciate you!

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    2 months ago

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    Ryen S.

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    5 months ago

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    Juneau Car Rental Company

    Juneau Car Rental Company

    3.2(48 reviews)
    8.7 mi

    Would not recommend renting from Juneau car rental co. We got to the car pick up location and it…read morewas pouring rain. My husband is a car mechanic and immediately checked the tires to make sure they looked good. They didn't. One was below the minimum tread and the others were just at the indicator. Tires are the most important part of a car in regards to safety. We called and were offered a discount but really the most important is to be safe! Especially in the rain. Did not feel safety was an important consideration from them. The vehicle was also pretty banged up in the front bumper area plus interior floor was muddy. No biggie there really but never got a car rental like that in the past. This is mid May- the beginning of the season. Not a good way to start the season. Just would not recommend

    Rented a 15 passenger van for our group of 12. I had only got the original confirmation back in…read moreMarch for a cruise last week. A week before the cruise I called them. The person that answered the phone was very polite and explained the procedure. I picked up the car at the location near the ship and dropped it off at the same location. The van did have a crack in the corner of the windshield and later in the day seemed a little sluggish, but it got us to Mendenhall Glacier, drove to a few more sightseeing locations and finished at Tracy's. It was definitely cheaper than all 12 of us pay for a similar excursion.

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    Juneau Car Rental Company - Lola, the Great Dane runs the place

    Lola, the Great Dane runs the place

    Juneau Car Rental Company - Rental car for our Juneau Trip

    Rental car for our Juneau Trip

    Juneau Car Rental Company - Owner's response to my complaint to Alaska's Consumer Protection Agency.

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    Owner's response to my complaint to Alaska's Consumer Protection Agency.

    Budget Rent A Car

    Budget Rent A Car

    2.8(9 reviews)
    7.8 mi

    The guy that checked me out was overzealous! I think he wants to be the police, but couldn't pass…read morethe psych! Lbs He was just weird, loud, and obnoxious to everyone. Moves slow and talks slower. The prices were outrageous, as expected in Alaska though. Our car was dirty, inside and outside. It also had scratches all over it. It did what we needed it to drive. Drive us around safely. Charged for smoking in a car 24hrs after vehicle was returned!

    If I could give ZERO stars, I would. My flight landed at 9:15 P.M. on Saturday night. I was in…read moretown for 7 days. I went to get my Budget rental car. To my surprise, the place closed at 8 P.M. (This is on their website, but I missed it. I never looked for it. In all my travels, I've never seen a rental car business IN AN INTERNATIONAL AIRPORT close at 8 P.M. when flights are still arriving. Alaska in the summertime. The BUSY season.) I got a shuttle to my hotel. Back at 6 A.M. sharp the next morning, their posted opening time, I stood there waiting for the attendant. The pasty Gen Z attendant, complete with porn-star mustache, came in scratching his butt at 6:15 A.M. as three of us stood in line. No explanation. No apology. Not even a "How are you guys doing this morning?" I asked him what time they open -- he never answered me. My tone was polite. He was the most unfriendly person ever encountered in hospitality. I asked him about my car. He said I never showed the night before, so I lost my reservation. He said I should have called in. From where, my airplane, I asked? I then asked him 'when' could get a car? He said the first available is on Thursday -- 5 days into my 7 day vacation. The overall experience was horrific. Vacation wasn't completely ruined, but transportation was a challenge. Juneau should be ashamed for allowing this substandard level of service at their 'International Airport.' That title is in name only. With the exception of Avis, who was open but had no cars, three of the four car rental places closed at 8 P.M. I can understand that in the wintertime, but in the summer? 'It's truly hard to fathom.

    Like A Local - carrental - Updated October 2026

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