Discriminated against for being a high earning woman with a disability/support animal. David was…read moreextremely upset and condescending when asking me if I truly make 6 figures and angrily asked for proof of paystubs. And proceeded to say I did not qualify due to my service animal's breed. Did not bother asking for supporting documentation nor conducted an assessment of my animal.

Samson gleefully rented me an apartment they had not viewed in over 5 years. Landlord showed…read moreapartment with some of previous tenant's possessions still there and bathroom blocked off so I could not fully view. It looked promising and I was under a huge time crunch to find something. Problems became apparent after I moved in. Place has OUTDATED ELECTRIC (old loose outlets that won't hold plugs & heat up. Ancient breaker box) and a huge BLACK MOLD problem. No bathroom lights/Shower wasn't functional until a week after moving in and only because I found someone to fix it. Is some of this on the landlord? Most definitely, but just know that once you sign the lease & they get their fee, you are on your own. They do not care if they find you an unsafe place.

RentProv gave me the best rental experience I've ever had, and I've rented in many places…read more They were consistently responsive, efficient, thoughtful, and easy to work with. Whenever something came up, it was handled quickly and professionally. Early in my tenancy, I noticed mold in the refrigerator's water dispenser, and they replaced the refrigerator almost immediately. When the old stove and cooktop stopped working properly, they replaced the full range with a brand-new, very nice appliance. When the water heater broke a few months later, that was also replaced practically right away. The maintenance staff were always kind, helpful, thorough, and respectful. I never felt like I had to chase anyone down or fight to get a necessary repair completed. One of the best examples of their reliability happened during a major snowstorm. The roads were barely passable, but I woke up one morning to find that my driveway was the only one in the neighborhood that had been plowed. My neighbors were genuinely asking how RentProv had managed to get it done. I eventually purchased the house I was renting, and they continued maintaining the property and responding to issues through my final days as a tenant. They never started doing the bare minimum just because I was about to close. Shannon, in particular, was wonderful--professional, thoughtful, organized, and genuinely invested in making sure everything was handled well. I can only speak to my own experience, but mine was consistently excellent from beginning to end.

I would leave zero stars but it isn't an option. avoid at all costs…read more they don't take care of the property, everything you need done will be done late and bare minimum. the "property cleanup crew" they sent was literally an elderly man and his two adult children. they showed up in a rented box truck with one shovel. they then stole MY shovel, and the yard was not cleaned up. bricks strewn about, poison ivy, it was pathetic. I'm a combat veteran with ptsd. I have a medical marijuana card and grow my own medicine. the owner of the building I was renting was fine with it, as it was completely legal. Rent Prov called the police on us, who showed up and told them that I wasn't breaking any laws. They then tried to evict us, even though the owner told us it was okay since the police made it clear it was all on the level. I should also include some pertinents: no one else lived in the building except my mother who rented the floor below us. there are only two units. literally no one complained. also, when they couldn't get in touch with me because it was Friday night at 9pm, they began harassing my elderly mother (who again, rents a separate apartment and has nothing to do with my LEGAL medical marijuana. Lawyered up and they backed down like the unprofessional losers they are. we broke our lease early to get away from these incompetent morons. do yourself a favor, avoid at all costs. the lawyer was provided to me by a veterans organization free of charge. he looked into Brian Weinstein at rent prov and apparently he is WELL known in the legal community as a royal POS.

They send insulting low bid offers on your house, easily 175k under what it's worth. I'm not…read moreinterested in selling my house and if I was I wouldn't go through something like this. Screw off!

We continually receive unsolicited mailings from CJ Moss in Seekonk, MA offering to purchase our…read moreproperty for at least $100,000 less than its actual value. As experienced property owners, we are far from novice homeowners. We own multiple homes and invest significant time and resources to keep them updated and maintained to modern standards. These solicitations are insulting for two reasons. First, they present a sight-unseen offer that is dramatically below market value. Second, they demonstrate a lack of even the most basic due diligence. The property deed is held jointly by two owners, yet the mailing was addressed only to the male owner. Receiving a lowball offer is offensive enough; receiving one that ignores the legal ownership of the property is even more discourteous. The combination of an inadequately researched solicitation and a substantially undervalued offer reflects poorly on the sender and suggests little regard for the homeowners being contacted.

Strive Realty was amazing- We worked specifically with Scott Aceto! Within an hour he showed us 4…read moreapartments that we loved! Within 24 hours we applied and signed a lease for an incredible apartment! Scott did an excellent job determining all of our needs and matching apartments to what we were looking for. He really has a knack for matching a home to your personality and needs. Scott followed through on every need and expectation - no hidden tricks! I have never been so happy renting. I highly recommend trusting Scott and Strive Realty to help you find your next home! You will be very happy!

I would strongly recommend NOT renting from Strive, also known as Latch Realty. I lived in one of…read moretheir properties for a little over two years and by the end, I was beyond frustrated with the lack of communication and maintenance. When I first moved in, the apartment was absolutely filthy and I spent almost a week cleaning it myself. There was dried dog pee on the walls/baseboards, two broken blinds, broken glass in the dishwasher, mold in the fridge and washing machine, rolled blunts left in the kitchen cabinets, a hole punched in the pantry door, and the HVAC filter was literally black with about half an inch of dust and debris on it. The property also had an ongoing rat problem that neighboring tenants on the same property told me had been an issue for years. The AC was probably my biggest issue. It had problems basically the entire time I lived there and was never permanently fixed. I discovered the AC didn't work just two weeks into my tenancy and was given the runaround when I requested immediate assistance getting it repaired. During one heat wave, my apartment got up to 93°F inside and I had dogs living with me, including my allergen detection service dog. I had to call out of work and buy my own window unit because I was concerned about the heat becoming unsafe for me and my dogs. Strive also declined my request for reimbursement for the window unit while I was waiting for them to address the AC. Communication with Strive was horrendous and continued to go downhill throughout my tenancy. Despite reaching out multiple times, I would receive intermittent communication from Jen, the office manager, and Brian with maintenance. I was given the runaround several times, especially with the broken AC. After Zef, their old maintenance guy, left the company, maintenance went completely downhill. Zef was honestly great and clearly kept things afloat. He communicated, showed up, and actually fixed things in a timely manner. After he left, I regularly had maintenance requests go unanswered or unresolved, and getting anyone to communicate with me was incredibly frustrating. The part that really got me was when I moved out. After being handed a filthy apartment when I moved in, I made sure to deep clean everything before I left. They still took $100 out of my security deposit for a generic "cleaning fee" and never explained what supposedly needed to be cleaned. Getting my security deposit back was another headache. I surrendered the apartment and provided my forwarding address on July 20th. By August 14th, I still hadn't received my deposit or an itemized list of deductions, so I contacted Strive. They apologized for the delay and told me the check would be prepared and mailed. When I finally received it, the paperwork stated that it had been mailed on July 28th, but the envelope was postmarked August 15th. Make of that what you will. Also, beware of the steep rent increases. They tried to raise my rent by $300/month upon the second renewal of my lease, but I decided to move instead. After I moved out, the unit was listed for $400/month more than I had been paying. In my opinion, that property is nowhere near worth $2,200/month, especially with the ongoing AC and maintenance issues. By the end of my tenancy, it felt like maximizing profit via rent mattered more than actually maintaining the property. After two years of dealing with them, I would never rent from Strive again. Save yourself the headache and look elsewhere.

Joshua helped me to understand the property process and my options in very fair and honest way. I…read moream from California and he explained me everything about the laws and commitments that I will be making post buying. Thanks Joshua.

This is our second time using Josh as a buying agent and first time as a seller. For the buying…read morepart, we got the same quality, professionalism, and hard work that we've got the first time. He was actually able to negotiate way below the asking price for us. For the selling part, he was also great. Compared to many of the realtors in the Providence area, Josh takes amazing photos. We almost wanted to move back in after we saw them. He took great care to present our house in the best possible light at the proper time. We ended up getting an above asking price offer within 2 days of listing. Whether buying or selling, I completely recommend Josh as you won't find a hard working or more knowledgeable realtor in Rhode Island.

Had a great experience with Kyle and his team. He answered every call, text and email I wrote him…read more He was consistent, and negotiated an amazing deal for me. Forever grateful and will always be my realtor.

Kyle seyboth ? Realtor he is not…read more list properties with made up information. Always check the towns website before looking at anything this office offers Liars? maybe just uneducated in the real estate business . to many truthful agents around so pick another when buying or selling. Blames all listing errors on other people, real educated agents always check the tax card first before listing, don't waste your time he will waste yours.

Five star worthy for caliber of homes and apartments from which to choose, fantastic website, and…read morethe amazing Kevin Fox. Honestly - work with him. Zero stars for the unreliable, untrustworthy, and and insensitive Jillian Siqueland. We have worked with Kevin for a few years - and have been nothing but pleased. Jillian, couldn't be more opposite if she tried. After viewing her apartment, we knew we wanted it. We filled out the appropriate background checks, and placed a security deposit. While we could not sign the lease right away, we needed to wait a few weeks for the closing of our home we just sold, we did tell her that we wanted this property. We requested that she call us as soon as another potential renter entered the equation. We continued to visit the property, on three separate occasions, took measurements, and began planning for our new home. Jillian was away at one point, and we spoke with her coworker, assuring him that we wanted this property, too. After not hearing from Jillian for 8 days, we reached back out to confirm our impending sale - and intent to sign a lease within the next couple of days. Jillian coldly let us know that the property had actually been rented to someone else. Despite our agreement to inform us that another renter was interested, instead of calling - as we agreed- Jillian just rented it! I spoke with her in person, and asked why she would go back on her word. Why my deposit meant nothing - not even the ability to have a phone call. I told her that I felt like the rug had been ripped right under us. Jillian, calmly said that this is how she conducts her business. That she had sent an email two days prior asking if we would pay $50 more a month. I told her no such email had been received, and that people who are interested in properties will always respond to their agents. I told her we were going to sign the lease if anyone else even thought about renting it. There had been no doubt in our minds. Come to find out - Jillian sent the email - to an incorrect email address. I found this out through the manager, Ed hardy, who read the email to me. In it was no mention of another renter - and the closing even said "I will call you if someone else rents!" Obviously she never intended to call, nor follow up- and as I said earlier- we didn't even get this email because the address was misspelled. She handed me back my useless deposit check. Jillian said that she was sorry - because this must be "a big pain in the ass." Yes Jillian - it is. And now, it's yours. Never, ever, ever ever work with this wretchedly cold, and useless woman.

I can't believe what a pleasure it was to work with Residential Properties -- not only did we buy…read moreour house with them 8 years ago, but we just sold it with the, too. Our realtor both times was Ellen Kasle, and she was professional, friendly, honest helpful and kind in every respect. She priced our house properly and it sold immediately, which made the entire process so incredibly easy -- we only had to have one open house and a few additional showings over the course of a single weekend, so getting back to normal life (aka not living in a staged house) was quick and easy. Being first-time buyers and sellers, I felt Ellen was always working in our best interest and made transparence a priority. She helped us prepare the house for selling, gently and honestly told us what needed doing and what not to worry about, and helped us through what was both emotional and exciting with grace and kindness. I wouldn't hesitate to work with Residential Properties of Ellen again -- they're so well-educated, very responsive and total professionals.

The whole team is amazing - very responsive, efficient and trustworthy…read more Amy, Janelle and Scott have been excellent to work with. Highly recommend the properties that's under their management.

Amazing team. Very efficient, punctual and easy to work with. They do a wonderful job to make sure…read morethey're client comes first. Highly recommend.

Jacob assisted my wife and I in selling our home in Providence. We have bought and sold a number…read moreof properties and worked with many realtors throughout these transactions including other agents in Providence. Jacob stands out on top amongst the others. His knowledge of the Providence market is outstanding as well as his professionalism and network of buyers and sellers. While he is young and determined he is well regarded in the community. Jacob works nonstop until his clients are completely satisfied. Selling or buying a home is a significant decision and requires a well trained professional to negotiate the best terms. Jacob delivers!

My husband and I recently bought a condo in Providence. Jacob Rochefort (Lila Delman Real Estate)…read morewas our agent. From the beginning, Jacob exhibited a calm and professional demeanor. He was very receptive to our needs and wishes and showed us many properties that were in our price range and size range. When we picked a property and closed on it, he was there for the inspection, the walk through, the closing, etc. We encountered a small hiccup right before closing. Jacob was a strong advocate for us and helped resolve the situation to our satisfaction. The next time you need a real estate professional, I would highly recommend Jacob. He has it all: the skills, expertise, patience, and know-how to get you into or out of a home.

EXTREMELY HELPFUL, KIND and professional!!!Amanda knows the New England area like the back of her…read morehand and works efficiently to help

Would bet money she is the best realtor in town!! So warm, helpful, responsive, and personable it…read morewas a pleasure purchasing a home with her help despite a brutal market. Anyone would be lucky to have her on their team!