1 star only because zero isn't possible…read more If you want a mechanic to mess up your car for free, this is the perfect place! I have a battery drain and it USED to die after around 2-3 days. Took it to the shop, they said 3-4 days for diagnostics, etc. My partner called on day 3 and asked how the work was coming along and they hadn't even TOUCHED my vehicle. He called back the next day and asked the same thing - AT WHICH POINT THEY HUNG UP ON HIM. The best part of this whole thing is another staff member called back an hour after they hung up on him and said they had been working on it for three days, that they popped all the fuses and did everything they could for my car, etc. Now my car will die within a day of not driving it. So, if you ACTUALLY want your car fixed, go somewhere else. Pretty sure a mentally deficient chimp could've done a better job. Thanks.

This shop wasted over two months of my time and proved they have no idea what they're doing…read more After my accident, my truck sat in their shop for more than two months with little to no progress. During that time, I and a representative from Caliber Collision had to hunt down parts ourselves. That is NOT the customer's job. It is literally what this shop is paid to do. Their failure to handle basic responsibilities is unacceptable. After dragging their feet for months, they finally installed the parts--only to then "discover" that my truck had frame damage because they couldn't align it. That should have been caught at the very beginning. Any competent shop would have identified that during the initial inspection. The fact that they missed something that serious shows pure negligence and lack of professionalism. Because of their incompetence, my truck is now totaled. Two months wasted. Countless phone calls. Stress. No accountability. No urgency. No proper communication. This could have been avoided if they had done their job correctly from day one. Instead, they delayed, mismanaged the repair, and left me with a totaled vehicle and zero trust in their abilities. If you care about your vehicle, your time, or your sanity, do not bring your car here. This shop is disorganized, irresponsible, and clearly unqualified to handle serious repairs. Worst experience I've ever had with a repair shop.