Called and set up an appointment for Alvin to come out and visit about window replacement at my…read moreresidence. Approximately 30 windows. He never showed up. No call to cancel just never showed up.

From start to finish ROI was great to work with! Everyone with whom I had the pleasure of…read moreinteracting was kind, knowledgeable, and professional. Chris did an amazing job presenting and discussing everything from pricing and options, to install and answering questions. The installation crew were awesome and hard-working. They replaced an entire house of windows well short of the estimated time of completion. I want to give a special shout out to one worker who, knowing my young children were watching as he was cleaning the windows after installation, used the spray to make funny faces on the windows. My kids loved it! ROI communicated with us clearly from beginning to end and made the entire experience stress-free for us and our big investment!

Great service, quality is wonderful, great value with beautiful work. Good warranty. Cleaned up…read moreother than the shiny new windows and doors. Great company to work with answered all questions. Will use them again.

I heard what Scotty Powers did. God bless!! Things like this will restore peoples faith in…read morehumanity. Clearly you are good people

Everything was so easy to deal with in installing the new roof - Chris was incredibly professional,…read moreefficient, and communicative and the team did a quality job. They got it done well within the promised timeline and the price was more reasonable than the other quotes I received. If you are looking for solid work and a dependable team, go with Titan. I'm definitely glad I did!

Every part of our siding process was a breeze. The price was very reasonable and the quote was…read morethorough. Every single person who came to our house was fantastic. Our siding looks phenomenal and we recommend Titan to everyone.

We contacted Austin Pro Siding as part of a comprehensive siding replacement project, as our…read morefiberboard siding was end-of-life and starting to really have problems that would have only gotten worse. Along the way, we also discovered that we needed to have the roof replaced, and so put that in the mix for a bid as well. We contacted six different companies, each of which brought a particular set of strengths and challenges. We chose Austin Pro based on a combination of factors: personalized attention to our project, comprehensive estimate and explanation of each line item, and ability to get the project done on a timeline that worked for us. We chose to have the house re-sided with Hardie Plank, painted with Sherwin-Williams paint, and re-shingled the roof with GAF shingles. It's easy to get overwhelmed by the process of basically re-doing the entire house, especially when insurance companies come into play. To that end, everyone at Austin Pro was first rate. Before we even settled on a contractor, Paul, our project manager, walked me through the intricacies of the process, and spent probably more time than he wanted explaining how things would go, and what options we had. The bid was competitive, and the line-by-line items on the original bid made it easy to see what was going to be done, and what materials were going to be used. He was patient and courteous and flexible, and was also able to speak to us in a way that didn't make things even more confusing. Kevin was the siding project lead, and though we never met in person, I felt comfortable that he had our best interests at heart as he got the crew on site, working fast and efficiently to remove and replace the siding. He even called in the middle of the siding job to tell us that we didn't need something we thought we would, saving us money that we could then use for add-ons we didn't originally budget for. The siding install and siding paint was done beyond our initial expectations, with nice touches like window framing and utility box framing that I didn't even know we needed but now look perfect. We had the back door repainted as well as our front balcony and pillars, and the end result is fantastic. It really was done to the point where it looks like a brand new house, and not one built in the early 1990s. Paul was back on site for the roofing job, and the roofers did a great job removing and replacing the shingles and skylight with new materials, on a roof that is exceptionally steep and challenging. They had the entire project done in only two days, and it looks fantastic. Finally, Garrett came by to do the final walk-through and punch list check-off, and was a real pleasure to interact with. He fulfilled all the items on the list, at least the ones he could do on his own, and did so in a friendly, courteous, and extremely efficient manner. All in all, Austin Pro lived up to their name and to their reputation. It is possible to find a company that can do your big jobs for less, but I am not sure you could find one that could do it better. They stand by their work with a quality assurance guarantee, and while I don't intend to need it, it's great that it's there.

We recently had our windows and siding replaced and highly recommend Austin Pro! They are a James…read moreHardie verified siding company and offer multiple window brands and styles (we went with Andersen windows). Our project manager, Nate, worked with us extensively to find the right options to fit our vision and budget. He patiently answered all our questions, offered his expertise, and checked in on the progress during and after installation. Both the window and siding crews were courteous and efficient and every last detail was addressed during our final walk through. We are loving the new look along with the temperature and sound regulation benefits! For reference, we also got quotes from Window World (slightly less expensive but not energy efficient certified), Titan Windows and Siding (significantly more expensive), and JP Construction (comparable on almost everything but not quite as proactive on follow up).

10 out of 10 Professional…read moreSuper communicative during the entire process Great price Job completed in a much quicker timeframe than other estimates Window looks great Trent was the absolute best. HIGHLY recommend this company!

We had to repair a broken window in a guest bedroom and had such an awesome experience with Trent…read moreat Aeromass Glass! Trent was on time (actually a couple minutes early), wore shoe covers the whole time he did work inside the house, was incredibly professional and the pricing was great. If we ever need any glass work done, we will absolutely hire them again. Thank you for the great job, Trent!

Imperium replaced the siding on the back of my house to fix some rot issues. I chose Imperium after…read morereceiving quotes from 5 other firms. Imperiums pricing was fair and transparent. Out of each firm I met with, Imperium was the most thorough when they came onsite for the estimate, clearly explaining what their solution would be and what I should expect the finished job to look like. These fellas cleaned as they went and kept the job site in reasonable shape. They also cleaned up very well at the end. I am satisfied and will be calling them next year to replace all my windows and have already referred them to a friend who is needing her whole house siding replaced. These are the guys you want to hire.

From start to finish, the entire process of replacing the siding on my house and painting was…read moresmooth and professional. Connor walked my wife and I through all the options, offered honest recommendations, and kept me updated at every stage. The crew showed up on time each day, worked efficiently, and treated my property with care and respect - even making sure not to damage our garden beds. My house looks like a brand-new home. If you're looking for fair pricing, and great customer service, this is the team to call.

If it were possible to give a company a negative rating, I would do so. I initially gave 2 stars…read morebut am editing it because it took the company 6 months to finally fix the issue. Let me say, the guys who are dispatched to make the repairs were never the problem. The managers are incompetent and lack communication skills. I emailed the top manager, Keith, twice and never received any response from him. He passed my problems to the installation manager, Ashley. I had windows installed at the end of May. There were some minor issues, so in July, a technician came out to fix them. One window was missing channel trim. It doesn't seem like that would be major but apparently it was. They came out 3 times with the wrong part. I was told it needed to be ordered but it never was. I was the one who ALWAYS reached out. They would've brought the wrong part AGAIN had I not corrected Ashley. It baffles me that this company is still in business. I do love my windows, but I would NEVER use this company again, nor would I ever recommend this company. It's just not worth it.

Replacing glass after the Temple Tornado has been a challenge due to manufacturing delays. Window…read moreWorld replaced 5 windows for us and we were very pleased with the final results. We have over 25 Window World units in our home and they have performed very well! Hope in the service department kept us informed on progress!

The service provided has been exceptional. After installation, there was a minor issue that was…read moreaddressed immediately. Two of the windows in the house were broken/cracked when it was purchased. The builder-grade aluminum windows were worse than I realized... since Window World replaced them, the temperature and sound infiltrations are minimal!

We have hired window world a couple different times to replace our old windows. They are very…read morecourteous, professional and friendly. I absolutely love their windows and they come with a great guarantee. Every time I know someone that is looking to replace a window or their whole house of windows, I recommend WINDOW WORLD. Thank you Window World for being such an amazing company.

Had a great experience working with Bethany Windows (replaced 20+ windows and 2 doors). Dan & Chuck…read morewere very communicative throughout the entire process and helpful in working with me to find a set of windows that best suited my budget and needs. The install went smoothly, the crew was professional, and most importantly, the windows look great! Thanks Bethany Windows and Dan & Chuck for your transparency, honesty, and integrity!

Great install crew, great value. I initially found Bethany based on Yelp ratings and was pleased…read morethat the reviews were legitimate. The install team completed the job in one day, with barely a break for lunch. Bethany owner also came by and supported the install team and checked on progress. Great jo

We are extremely pleased with our glass and mirrors for two showers and bathrooms. We received…read moreprompt, professional and courteous service at a fair price. The finished product is stunning. A customer could not ask for more!

Was almost driven off the road by one of their service people. Had to merge over and tried…read moreeverything to cut me off so I could not merge in front of them. Then rode my butt for a mile to show me how cool there were. If these are the people they hire to do service calls no wonder the business is struggling.