Had an issue with a listing I was selling and I was out of country. They answered quick, took care…read moreof it, documented it, same day highly recommend.

They provide excellent high quality service always. I was going through tough times, but they were…read moreunderstanding and didn't turn me away. I can not recommend these guys enough. Stand up gentleman without a doubt that provide amazing services

If I could give ZERO stars I would. NEVER go to these guys if you have a problem with a key or a…read morelock. They started a job, left it unfinished, had me wait 5 days, never came back, and then wanted to charge me $150 to put back the thing they'd taken apart. It was a total scam and a rip-off. My car key was stuck in the ignition so I called Malden Locksmith to fix it. The technician came to my house with his friend 2.5 hours late (6PM on a Thursday) and told me 2 hours after he had started the work, disassembled my steering wheel, AND broken my key off of the transponder that he couldn't finish it because he was missing a special tool. I kept on asking him to explain to me what was wrong and he wouldn't tell me what the problem was OR what the name of the tool was that he needed. He said that his company ordered it just now and it'll be ready only on Sunday evening, so he'll come back early Monday morning 10am at the latest. On Monday I start calling the company at 11AM to find out where the technician is. Long story short, I called probably 10 times over the course of 6 hours - got a different person on the line each time, was transferred to 3 different dispatchers, and each time they told me somebody was on their way and would be there within an hour. I wasted my entire work-day waiting for them to come and finish the job. Each time I asked to be called back or to have the phone number of the technician and they never gave it to me. Eventually, some incredibly rude person at the office tells me at 3PM that the technician will NOT be coming at all because there is a problem with my alcohol blower and he can't fix it - but if I want them to put the steering wheel back on, that will be $150. WHAT ALCOHOL BLOWER??!! I don't have an alcohol blower in my car.... I was furious. They left my car with the steering wheel disassembled and my key stuck in the ignition. To start my car again, I had to put part of the ignition back on and use a wrench while also holding the transponder near it. BEST PART, on Monday I got into my car, sprayed some WD-40 on the key, waited 5 minutes, and LITERALLY PULLED IT OUT WITH MY FINGERS. WTF. How were they unable to do THAT? I have no idea. Eventually, I found a different locksmith at the Watertown Mall next to the RMV and he fixed everything for me, cut me a new key AND cut me a spare for $300 LESS than what Malden Locksmith quoted me for just the one key. I highly recommend them - they're called Finest Locksmith and they are incredible.

I called them because I was looking for a locksmith in Malden so their advertising came up as…read moreMalden. I don't think they are a local business anyway. So long story short I was looking for a locksmith to replace the lock on my mailbox. Their service was superior so nothing wrong there. He told me over the phone that they charge $29 for the labor plus $35+ for the lock I was like OK since it was a mailbox lock I knew it wasn't gonna be expensive When the locksmith showed up he said right away it's $179. HOW MUCH???!!! How did we go from $29 for the labor +$35 for the lock to $179. Very disappointed why the price I will never call them again and please be aware that the price they advertise is a scam. They may not know how much the local locksmith charges that but it's unacceptable to have such a big price difference

This is the second time I've worked with Gerry to replace old locks on an old home. As always, he…read morewas prompt, professional, and very thorough. Would definitely hire again!

Gerry is fantastic. He quickly diagnosed a rather complicated problem with my door lock and fixed…read moreit masterfully. The lock has never worked better! He is also very pleasant to work with. He arrived punctually and worked efficiently. He is now our go-to locksmith!

Repeat customer! Veteran locksmith has helped me with two different locks over the years in my…read morehome. They responded quickly, professionally, and pricing was good. They arrived quickly after the call and fixed it fast! While they were here the locksmith also tightened the loose doorknobs. Very happy with the service! Thank you!

Prompt, courteou, professional and did the job quietly & quickly. I'll call him for all my…read morelocksmithing needs!

Once again outstanding customer service. Walked in with my self diagnosed broken lock, door…read moreassembly. Walked out owing $0. Jill proved me wrong, absolutely nothing wrong with the lock. Advised how to remedy our issue. Thank you Dan Contardo

We needed a locksmith to replace some locks, and made an appointment for the next week. Because we…read moreonly got a 12-4pm block, I called at the day of the appointment to ask if they could be more precise (both me and my wife have full time jobs), but they couldn't. But then the locksmith who was going to help us did give me a call around 1pm to say that he'd be late because he had some other jobs to do first. Then he never showed up. Three days later I called to ask what happened, and they didn't really know, but they said that it could have been that the locksmith had had an accident. If that was in fact the reason, it is of course totally understandable that the locksmith didn't show up, but I think it can be expected if something like that happens that the company calls the customer the next day to explain what happened and make another appointment.

Bulent was upfront on his pricing, communicative, fast and did exactly what he said he was going to…read moredo. We would work with him again.

Needed a car key replaced last minute on a weekend. Called around and they were the only ones who…read morecould come out same day. He had the right equipment with him to cut and program the key on site, no need to tow the car anywhere.

Peter rekeyed all of the locks in the house. He arrived 10 minutes early to the time he promised us…read moreand took his time to get everything right and explain everything to us. Even taking the time to explain what was wrong with the old setup and setting expectations upon installing our smart lock (which still came out great). He even fixed some handles that were improperly installed on our french doors. Very professional and friendly.

And Peter also came to retrofit all the bedroom and bathroom doors in our old house, changing the…read morelocks from old skeleton keys to very sturdy, keyed doorknobs. He did an excellent job with some old, quirky doors. Highly recommend!!