Great experience start to finish! Regina helped me choose the perfect kind of carpet for my…read morebasement after listening to my needs and design ideas. She never rushed me and even ordered some samples to be sent so I could try them out in different lighting and traffic patterns. We got updates from her immediately when we made our decisions and when it was on backorder, she was apologetic and still prompt. She made sure we fully understood what the installation process would look like before, during, and after. The installers were very professional and respectful of our space and walked us through each room when they were finished to make sure we were satisfied with the work. Regina just followed up with me to make sure everything was perfect. Graham's has great word-of-mouth so I'm glad I checked them out even though we're all the way in North Denver- there was a very small trip fee to come from Loveland that was absolutely worth it for such a great experience!

We've got a mixed review for Graham's Flooring and Design:…read more We wanted to get a couple different bids on materials and labor for replacing the slick vinyl floor at our new home in Loveland, Colorado. In addition to Peak flooring and Lumber Liquidators, Graham's is right here in town, as well. Lumber Liquidators has a bad reputation in both California and at this Loveland Colorado store, so they were eliminated from our list. Graham's was a tough one because we kept showing up at their door on days when they were closed for special events. While waiting for Graham's to have people in attendance we went to Peak Flooring and brought a big sample piece from the flooring we had left behind in California. Kristy spent a long time showing us various sample pieces and even encouraged us to take the samples home to see how they looked in our environment. Then an estimator came by and took measurements and then we finally found time to get to Graham's to get a competing offer. We brought our sample from California and showed it to the woman minding the store. The woman said she just worked the front office, but she had a phenomenal eye for the products and the color of our sample from California. She said she had just the right thing and went to the warehouse while we browsed the samples in their showroom. When the woman came back (sorry, I can't remember her name) she showed us a sample that she said was a new line that the salesmen hadn't had time to build the display for. It wasn't the same as the sample we had brought in, but it was a lot closer than anything in the offerings from Peak flooring and, although I would have preferred engineered hardwood, the vinyl hybrid was still better looking than the samples in our home and had a better warranty and durability specifications. We were sold! We scheduled a visit from their estimator and we were happy we were persistent about visiting Grahams -- third time's a charm! Kim showed up and took measurements around the house while chatting with us about Loveland and Colorado and how it's different from California. She promised to get us great pricing on the flooring and labor and left us feeling pretty good about our choices for the flooring and installation company. We ironed out installation dates and materials costs via email and Kim was able to get us great pricing even though the Colorado warehouse was out of stock for the new line of flooring planks. It was a bit strange when the two installers (Rocky and Israel) and the foreman (Eddie) showed up bright and early on installation day. Kim didn't show up with them because she had been booked at another estimation appointment down in Denver and, for some reason, they weren't willing to start without her. When she showed up 90 minutes later, the installation team discussed a few things with her and she told me she had forgotten to check for the need for underlayment in the bedrooms where the carpets were going to be replaced by flooring. She quoted a decent price for the additional material but, with the installers ready to go and materials already on site, I really didn't have much of a choice but to agree and proceed. Needless to say, that was a bit uncomfortable. With that, Rocky and Israel set about removing carpet while Eddy disappeared for a few hours, returning later with the particle board to be used as underlayment. Kim also disappeared, but we hadn't expected her to get involved in the labor anyway. The job took longer than expected, particularly with the extra requirement to cut and lay out the particle board. We also discovered some scratched boards mid-way through the installation efforts, and replacing those boards required removal of several adjoining planks. We were glad they did it, though, because we knew we wouldn't be able to 'un-see' those scratches if the problem wasn't corrected. After that, Israel continued installing our flooring while Rocky disappeared -- apparently he got a call and was diverted to a house in a nearby neighborhood where he started the demolition process for their flooring job. The job had been scheduled for three days with the hopes of completing it in two; the guys came back for a fourth day to finalize the installation and add the finishing touches -- putting the baseboards back on and adding a special nose-board at the top of the stairs. All in all, the guys did a great job and we are just ecstatic about the results. We do feel the job could have been completed in 2.5 to 3 days if everyone had showed up on time and stayed on-site to contribute, but the delays didn't cost us any extra so we're really only complaining about the extra time that we had to endure the reverberating noise of hammers pounding throughout the house. It seems like Graham's Flooring is so popular that they're a little over-booked, but we love the flooring and the results!

Lawn Patrol does excellent work! He's very busy installed a new sprinkler/drip system for us. He's…read moreVERY knowledgeable, gets very busy in Spring but totally the wait! We highly recommend Lawn Patrol!

I was told Andy would be on site to supervise my tile installation. He never showed up so I reached…read moreout to him to come and see the finished work because I had concerns. Apparently it was not a priority to him because I never heard back from him. The day and a half job was squeezed into one day and was clearly rushed. Very disappointing.

Our floors were absolutely awful and all scratched up over the years. We hired JT Flooring and they…read moresanded everything down put in a filler and stained it in the span of 3 days!!!! The guy working on our floors was so nice and did the job perfectly! it was so worth the price! i highly recommend!

Todd Kinsey did a great job on our carpet. He is a very honest nice young man. Very polite. He…read moreknows the carpet business very well. If you need new carpet he is the man to go to. Thank you Todd, you did a great job. Our carpet looks wonderful.

Bought vinyl from Tom at Carpet direct. Had purchased carpet from him the year prior and all went…read morewell and was happy. This time with the vinyl purchase I am extremely unhappy with their recommended installer (Dave Clark) Tom recommended Dave Clark as the installer for the vinyl floor. Got my order in and Dave (The installer) picked up the vinyl and had scheduled installation at 830a friday the 13th. He cancelled 30 min after he was due to be here. We got lots of rain and flooding in fort collins and colorado, but according my the reports and maps i saw he could have made it with no issues. We rescheduled for Sunday. was impressed with the service that he'd come on Sunday. Sunday's appointment came and went. Tried calling and no answer and voicemail was full. An hour later I finally reached him. Installer said appointment was for Monday. I said no, we confirmed twice that it was on Sunday. Had to reschedule for Tuesday. I told him he could still come out today (Sunday) and he refused..only reason was it would take several hours to install. Now our kitchen and laundry room have been out of commission (Due to all appliances moved into living room to install the floor) from Thursday to Tuesday. So bottom line he didn't want to come out on Sunday like he promised and now because he has my vinyl I cannot get another installer to do the job. Do NOT ever hire Dave Clark. Be careful who Carpet direct recommends to you. This guy was the guy that Tom at Carpet Direct said I should call. I left a message for Tom from carpet direct Sunday afternoon. Got a text from Dave at Carpet One. Said he talked to Dave and Dave said we had now agreed on Tuesday. Basically defended the installer he recommended. I could not believe Tom texted me at 8am on Monday. No call. I responded back to Tom that it is unprofessional to just text me and not call me back. Still waiting for Tom to call me back..but not holding my breath.

I solicited three quotes to tear out carpet, engineered wood and tile flooring and replace it with…read moreluxury vinyl plank. Shawn's price quote was in the middle but he convinced us they would be best to do our job. They had the material we selected and installed in less than two weeks. I can't express how great Preston, Peak's installer, was in doing this in under two days. He had to move furniture, kitchen appliances, tear up tile and he did it all cleaning as he went, leaving our house spotless and the results beautiful. I highly recommend Peak Flooring as professionals with very competitive pricing.

They did a great job installing carpet on the stairs in my house. Fast, efficient and the stairs…read morelook wonderful. Affordable for such a small job.

SEE LAST PHOTO. SCARY BUSINESS. Do not !!!!! Absolutely horrific customer service. A real life…read morenightmare. Owner threatened me, my floors are SHARP and cracking in EVERY ROOM!!! He says "you should have gotten a humidifier" and said he would literally pull a gun on me if I ever went to the business address again. I had a piece of mail for him and VERY calmly asked for help with my floors that FAILED ONE MONTH after install. Needing a humidifier was never mentioned. Why would someone spend $8,000 on a floor and not buy a $800 humidifier ? DO NOT go through Element flooring. AVOID MICHAEL at all costs!!!!!

I worked with Michael the owner, who came out to my home immediately to…read moregive me a bid, he worked within my time parameters. The job was beautiful. This is one business you can trust to refinish your wood floors with excellent workmanship.

Very poor communication! I had placed an online order Monday. I contacted them Wednesday asking how…read morelong it takes for them to ship items. The was no response but shortly after I sent them the email, they issued me a refund. I had sent another email asking if item was out of stock or what was going on. They completely ghosted me. If a store is not able to fulfill online orders. They should not offer an online store or shipping.

Visited this place on a day trip to Greeley, and it was such a treasure!…read more The owners were SO nice and the sweetest! I could explore this place for hours. They also have some "new" items in one section, but I already had found my purchase of a huge, mason jar jug for my fiancé and I to put our collection of matchbooks in. When I'm in the area, I definitely plan on coming back!

Horrible company with incompetent staff and very overpriced for inferior products. Never use…read morethem!!.horrible company

Jose did excellent job for the granite countertops of my kitchen and bathrooms. The stone I chosen…read moregave them some challenges. There were small losing pieces on the surface of the stone. These losing pieces were broken when they cut the stone. Jose fixed all the broken pieces that you would not visualize it. Jose is experienced and skillful. They can do different things for your project. You don't need to find different people to do different things, so it is very convenient for you. They're nice and working hard.