I would highly recommend this company and the staff to anyone! We had some Milgard windows fail and we called to use the warranty for replacement. In the past, Milgard had always sent out a rep to check the window and measure. They informed us that they don't do that anymore. The measurements that we gave them were incorrect according to them. This went on for months. I came across Lighthouse Windows and called to see if they had any advice in dealing with Milgard. Danielle took time to talk to me and help us even though we hadn't bought the windows from her. She even sent out Cody to measure for us and give us a professional measurement quote to send to Milgard! Amazing! Milgard called us the next day with an appointment date! Thank you! read more

we live in a mobile home from the 60's our slider door was cracked and duck taped and this amazing crew came out put a few new amazing windows in and a new slider door. I just want to thank everyone at lighthouse windows for doing an amazing job. They were super neat and clean thank you so much I highly recommend them. read more

These guys were professional from the get-go! We had several quotes and theirs was by far the best price! Scott was communicative and educating when it came to providing the best Window choices. Bernie and his team Martin and Miguel were both friendly and respectful . Highly recommend Lighthouse Windows to get the biggest bang for your buck! read more

Scott and Danielle were an absolute pleasure to work with through the process of ordering, installing, and replacing some of our windows. Lighthouse Windows did a fantastic job installing some new construction windows on our old 1930's house, as well as their stucco subcontractor doing a great job making it all match. They really take care of their customers and keep them updated every step of the way. I recommend them to anyone needing a window recommendation. read more

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Great communication from Kelli. Very fair price. The workers were thorough and neat. A very good experience. I highly recommend. Note: they do not paint new trim. read more

Lighthouse Windows - Windows Installation Near Me - Santa Cruz, California

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We recently had our windows replaced by Lighthouse Windows of Santa Cruz, and from beginning to end, were extremely satisfied with their service! During the initial visit, Jason gave us all the time we needed to ask questions and discuss options. It was clear that he understood the installation process, and was not just a sales person. Once we settled on the type of window we wanted, he came back with Cody, the person who would oversee the project. They verified the measurements and approach for each window before placing the final order. Although the lead times were fairly long last fall, the office staff kept us informed about the delivery date, and then scheduled installation at a time that fit our needs. The installation crew was professional and did excellent work. They carefully removed the old windows down to the rough wall opening. The new windows were shimmed level and the gaps sealed with foam. The exterior siding was trimmed to accept the new window's nail fin, caulk and tape were applied, new trim was installed and the gap between the trim and the existing log siding was caulked. Everything was well sealed, as I expected. Throughout the process the crew took time to ask for our input on all items that we might be concerned about. The team even took time to transport our old picture window down the street when a neighbor asked if they could have it. Now that's service! We are very happy with the new Milgard Ultra fiberglass windows, but a couple of screens arrived bent and one window wouldn't open. Lighthouse immediately placed a request with Milgard for a service call. The service team came out a week later and fixed all the problems! They were also very professional and easy to work with. The quote from Lighthouse seemed fair, given the size of our project. The other two quotes we got were both higher, but only Lighthouse included removing the entire window down to the rough opening, so that the new ones could be properly sealed. This gave us a lot of confidence that the job would be done right. read more

Lighthouse Windows - Windows Installation Near Me - Santa Cruz, California

This business went above and beyond in reframing our screens. They fixed them at a very reasonable price- even did extra work post estimate without adding charges. Really great experience all-around! read more

100% professional. The crew arrived on time and got to work immediately. They worked nonstop until they installed all five of our windows. After all the windows were installed, they cleaned up everything. They even vacuumed our bathroom because they had used it during installation. We tried to get another local company to do the work but it was too complicated. They wanted us to send photos and measurements. The crew took care of it all, including the permit. We have other windows that need to be replaced and we will definitely use them. Thank you read more

i have called lighthouse windows multiple times and have been promised that a rep from millgard will get in touch with me for a bedroom window that fogged up after 6months no one will get back to me and i have been told they will send a rep to my house in monterey. nothing!! do not buy from this company or lighthouse windows! dianne m mills read more

I recently replaced all of the windows and a glass sliding door in my house and am so happy that I chose Lighthouse Windows! From start to finish, the whole process went so smoothly and everyone I interacted with was great! Jason is a great salesman- he didn't pressure me or try to upsell but did offer great advice/suggestions and clearly knows his stuff! Kelli in the office was great about handing all the scheduling, payments, etc. and was such a pleasure to interact with. The installation crew was polite, professional, and very respectful of me and my home. Cody, the lead installer, really just went above and beyond in his work and dedication to making everything go smoothly. They also all followed COVID protocols and were masked throughout the job. I am so very happy with my dramatically upgraded windows and slider- they look beautiful and my whole home has a much warmer, put together look to it. If you're in need of new windows/glass doors, I would absolutely recommend them without hesitation! read more

Amazing Team and an Amazing Service!! I just replaced all 12 windows at my house, they did a great job. I loved their professionalism and customer service. Kelli kept me up to date with my order and schedule. Bernie is very good at what he does and Jason is the Best account manager - The entire team is so helpful. Highly recommended and will use them again. read more

On the recommendation of a local friend, I got a quote from Lighthouse on my window upgrade, and was very happy -- they did the job for 70% of the first quote I got from a different contractor. The team that came to my house was highly professional, very polite, and super efficient. I don't know how it could have gone any more smoothly. read more

Lighthouse installed two sliders in our house and did an excellent job. Bernie and crew were fast and efficient. We are very happy with the job and highly recommend them. read more

So we have been thrilled with the quality and service from Lighthouse Windows!! We have a historical house over 112 yrs old and needed to replace a set of bay windows and 2 others and the windows are beautiful and the finished work looks like they were made for the space from day one! Awesome crew paying attention to every detail and being very careful and cleaned up every hint of debris! Kelly is awesome in the office handling all the details!!! Highly recommend and will be back for future needs!! read more

TERRIFIC from the the beginning, Gus the estimator, office staff and crew!! Very professional, on time! couteous of your home. and I LOVE LOVE my new windows!!!! Couldnt be happier! I will gladly recommend Lighthouse Windows. read more

Called in early August for full house window replacement quote. Jason came out to our house two days after my call and did a full measure and had a quote within a couple of days. We were impressed with his professionalism quick response and honesty in timeline (6-8 weeks). Working with Kelli after order was placed was outstanding! Always upbeat, she kept us in the loop and gave us a weeks notice before scheduled install. Install started on time and continued until finished. Kelli also registered our warranty and handled payment flawlessly. Not to mention, we also received our Amazon gift card through promotion thanks to Kelli. Bernie and the install crew were great. They wore masks were very friendly and accommodating. Bernie is a craftsman replacing windows and trim pieces. One of the three sliders we had replaced was wrong in that it slid the wrong way. Bernie said they would install and replace it when new one came in if we liked. We decided to stay with the original until new slider arrived. When new slider arrived Cody and crew came and replaced. Once again , done without a hitch. I needed two plastic covers that were not shipped. I spoke with Kelli and said they could just send them to me , as it would be easy to put on. The next day Cody came out on his way home and put on the two covers, Great customer service! In these trying times it's a pleasure to work with a company that is price competitive, communicates well and adheres to promised timeline. Duane & Marlene Loftin Corralitos read more

Everyone at Lighthouse Windows is fabulous! The office staff has been incredibly helpful, and the gentlemen who installed the sliding glass doors today were professional and did a great job. They even washed the windows!! I give Lighthouse the highest possible recommendation. read more

Just replaced all of the windows and sliding doors in our house through Lighthouse. They made this a painless process at a very reasonable price. We couldn't be happier with the windows and the entire process overall. Through the consultation, installation, and stucco repair we were met with some very professional craftsmen who were all very kind and respectful people. We highly recommend lighthouse windows! Thanks guys! -Tommy K. read more

I highly recommend Lighthouse Windows. I found Jason, Kellie and Cody's team of installers to be very responsive to my concerns. They recently installed 15-windows and it was done efficiently and the clean up was perfect. I felt they had a good number of installers at the site to finish the job in 3-days. Additionally they fixed the wood water and termite damage for a reasonable add on fee. Thank you for improving the appearance of our home with Milgard windows. read more

I first reached out to this company because of a coupon I always see. The estimator came out, Gus, and he was really friendly and helpful. He seemed really flexible and optimistic about our big project. One detail included raising one of our windows, and this was one of the companies that was willing to do that, and also willing to get a permit for it. And Gus put together an estimate, sent it over, and was accommodating of some final requests. The price seemed reasonable, and turnaround time was faster than other estimates I received. Plus, I knew I was getting quality products. Our installation crew was fantastic. We had close to a dozen windows changed in a day and a half, a lot of them done by one single hard worker, Ivan. The crew was led by Alfonso, and he and the third crewmember Manuel were very efficient and professional. I was very pleased, and they had two others come join, Mauricio and Benny, I think. They all cleaned up afterward, which I really appreciated. It was only after setting an installation date that I got on yelp and look at their reviews. At first, I was nervous looking at the overall rating, but then I read a lot of the recent reviews and noticed they were all five stars basically. That solidified my confidence, and I'm really glad I chose them to help us out. All in all, I'm extremely pleased with my investments and we get a lot of compliments on the windows. Thanks to the company and crew! Look forward to doing business with you in the future. read more

From the very beginning everyone at Lighthouse Windows has been great to deal with! We're slowly replacing all of the single pain windows in our house and they have been great. The windows look amazing and like the house same that way....our house was built in 1955 with steel framed windows. They had to cut out parts of the frame from where window swings open. Cleaned up as they were working and did all of the finishing touches from foam insulation, vinyl window trip and caulking both the inside and outside. Saved us a lot of time and effort. It was worth every penny! And we will definitely use them again for our other windows! read more

Maybe the absolute worst customer experience ever. I've waited a long time to write this review and it's based on not being able to even get a readable quote after 2 or 3 attempts. Would not touch this business with a ten foot pole. read more

Great job, fair price, nice and friendly staff, hard to find a business like this these days. Cleaned after the job, got the job done on time, kept me informed about the progress. If I ever have more windows to replace would definitely use them.! read more

Initially, Lighthouse Windows spent a lot of time with my wife and I explaining the product, which included the Milgard windows and sliders, features, options and material that would be used during construction. Furthermore, the price was extremely lower than area competitors. Second, the on-site measurements that were taken were great. The technician was very respectful and completed the task expeditiously. Third, the installation of two sliders and three windows went flawlessly. Bernie's crew showed up on time, explained the procedure and covered all of the pass through areas. They took great care of my existing interior moldings while removing the windows and doors. Once the new windows and doors were secured they insulated all sides. They removed all of the protective plastic wrap and cleaned any surfaces of hand prints and area where debris was accumulated. At the conclusion of the job, everything was cleaned and it looked as if no one did any work. Plus, we ended up with new windows and sliders. In my years of being a homeowner and dealing with contractors, I have never seen a crew work so fast, meticulously and cleanly. This was truly the best construction experience I have had. Finally, aside from my new replacement Milgard windows and sliders being beautiful, the process from beginning to end was first rate. Bernie's team performed the installation promptly, efficiently and extremely professionally. The high quality of workmanship was evident when I did my final inspection at the end. I am extremely satisfied and would recommend them without reservation. I want to add that Lighthouse Windows Office Manager Kelli made this all happen with her overall guidance. read more

Excellent work on replacement windows. Communication was good. We're very happy with the job they did. Installers deserve a medal for our last second story window- it was a bear to put in. Thanks to the whole Lighthouse team! read more

Had someone come out and measure - never heard back. Called and asked what the issue was and was promised that she'd look into it- still no call back. read more

The installation is just beginning and EVERYTHING from first telephone call to the polite and knowledgeable staff has been a dream. Jason and Kelly were so communicative and straightforward- May 10th was when I had the contract drawn up abs was told installation would be in October- but the windows came in in July! Kelly called to ask if I'd be willing to reschedule for 10 days later so the rest of the jobs that were scheduled wouldn't have to be moved. Fine with me. This morning Cody and Wyatt arrived right on time and are measuring for accuracy and working efficiently and with good humor. I had 3 estimates for replacing 3 big windows,a small bathroom window and a BIG sliding door. Lighthouse came out very slightly more but I truly appreciated Jason's suggestions and his care in measuring and putting everything back as found...There hasn't been a time yet when I've called and the response wasn't immediate and friendly. Lighthouse window team, you rock! read more

As a contractor I hold my company to high expectations. It is difficult to find another company that does so as well. I was very pleased with our experience with lighthouse windows. Their crew arrived on time, professionally dressed and maintained a clean job site. My wife who was at home with our kids felt perfectly safe with their workers on site who she was able to communicate with if she has any questions. Of course we are thrilled with our new windows as well! read more

At last...a home project that was perfect from beginning to end! We went to Lighthouse Windows and first talked to June who is so helpful, organized and makes things run smoothly. Gus, the estimator, came to our home and measured our 5 windows for replacements. The order was on time, and the installation was even a week early. Bernie and his 2 assistants came on time, did a fantastic job of installation, and left new windows and everything immaculate. Two windows were in an old section with some wood rot and Bernie showed us how he was repairing it. One window had some termite issues around the frame, and this, too, was addressed and the window trim put back perfectly. We were so happy with the professional quality work of all concerned. Lighthouse gets 5 stars from us! read more

We are very very satisfied with the work done. Kelly was very communicative, and the crew very professional. They made a point to correct past errors, and make it look all new again.I am looking forward to the next time I can use this crew. Thank you again guys. It was a pleasure doing business with you. read more

If you want perfect windows, a company who does everything possible to make everything perfect along the way, Lighthouse is the company for you. They replaced a wall of windows in our living room that had defective seals. After they were installed we noticed there were marks between the glass. June, Nicole and Cassie (the rep from the manufacturer) all worked with us to get all the windows re-ordered and re-installed. The installation guys are AWESOME. Friendly, neat and tidy (and they leave the windows spotless!). Extraordinary customer service combined with top notch products. read more

I highly recommend them, great prices, high quality products. Jason and Kelly were so great about staying in contact with us and getting everything scheduled and installed. We are so happy with our new windows and doors. read more

Great work from the crew at Lighthouse. Extremely professional group, high quality work, and the house was spotless when they wrapped up. Big thanks to Jason, Kelli, Bernie, and the rest of the crew. read more

We recently had our windows replaced by Lighthouse Windows and they are an excellent company to work with! From the time Jason did the estimate to the completion of the project it was a pretty smooth process. Kelli was always quick to answer any questions and very helpful, Cody and the installation team were on time every day and left the space neat and clean when they left. We are very happy with the product and the overall workmanship. We would definitely recommend Lighthouse Windows in the future. read more

I first used Lighthouse Windows in 2008 to replace one 8'-slider & all of the windows in our newly purchased 1966 vintage home. They were very helpful throughout the whole process, kept their commitments, did quality professional work, were reasonably priced & thoroughly cleaned up when they finished. So when we wanted to replace a 6'-slider in the master bedroom this year, we did the usual checking around, getting bids & looking at reviews. After all of our research, we decided to go with Lighthouse again & we are glad we did. They had the best price, good reviews plus our previous experience. This time they totally met our expectations & beyond. Everyone was courteous & professional & June was especially helpful throughout the whole process. I would not hesitate recommending them. read more

We had our first home in Felton done by the Lighthouse Windows crew, and everything was done on time and according to original estimate, so we decided to hire them a second time. Our second hone was much bigger and with the winter rain coming Lighthouse was able to remove the failing 1970's single pane aluminum right away and keep on track of our sensitive time schedule. We then met with Lighthouse a third time to consult on a smaller project because we did a kitchen remodel so we were able to work with them again. This next spring we hope to do a 4th and much larger addition so we will be contacting them again for more work, as we are happy with these guys, and would recommend them since they are true to their bid, and most importantly provided quality materials each time. read more

Jason, Kelli, Cody and his whole team are great. Lighthouse did the lowers here a few years ago.. and now I am so glad they just did the uppers too! They are friendly, professional and the pricing is awesome. Thanks again! read more

I've had two excellent experiences with this company. I manage a large rental and had to negotiate price with landlord to replace all the windows. First we did the 'big' ones then a year later we did the remaining seven windows. Both times I found the staff at Lighthouse to be polite, professional, accurate, organized, etc. The guys who replaced the windows were quick and friendly. There was no mess (I mean NO mess) to clean up when they left. I meant to write this review last year when they finished the job, but I forgot. I'm a picky consumer, and I give them five stars! read more

I worked with Lighthouse Windows last year to replace all of the windows in our home. Gus did the initial measurements and pricing. He was knowledgeable and gave me confidence in the company right from the start. There were some scheduling bumps along the way, but I think that's par for the course with home improvement projects. June kept me informed of changes and we had the flexibility to roll with it. The installers Alfonso and Manuel were courteous, professional, and excellent at their jobs. I was concerned when I realized there was a problem with the largest window I ordered. June helped expedite the replacement window and it was installed in no time. I was so pleased! The new windows have made a huge difference in the beauty of our home. I feel Lighthouse Windows is a solid company with great history in Santa Cruz County. I highly recommend them. read more

They did a great job at a competitive price. The workers were friendly, polite, and nice to have around for the few days they work the job at our house. The windows were trimmed out in a very beautiful and professional manner. I recommend them. read more