Aptos Glass replaced six thermopane windows that had frosted between the panes-what an upgrade to my home environment! I had delayed dealing with the failed seals, fearing that the entire window would have to be replaced and that the cost would be prohibitive. When the panes became so fogged thatI could no longer identify the birds feeding outside my kitchen window, I contacted Aptos Glass. What a find! They carefully measure the windows, and remove and replace just the glass at a fraction of the cost I feared. They responded quickly, scheduled the work promptly, and when the ordered glass arrived they were able to complete the work in my home in a couple of hours. My only regret is that I didn't contact them sooner! Thank you, Aptos Glass! read more

This is a wonderful local small business, awesome customer service, replaced our window beautifully. They were fast, professional, and easy to work with. Highly recommend! read more

I redid a master bathroom, and they installed my shower enclosure. They came right away to measure, and I had my custom shower enclosure within the three week time frame that they quoted. The installation went smoothly, and it is beautiful. I am very happy with the quality of the work, the ease with which the service was rendered, and the price. I highly recommend Aptos Glass and Ideal Window. read more

This company does a great job in both communication and efficiency and with excellent quality work. I have had quite a few windows done by this company and they always do a great job and are so easy to work with and professional. I highly recommend them read more

Can't say enough about this family run business. From the office to the field, they were professional and communicative. These guys work clean, they're thorough, and they take pride in the service they offer. I took several different estimates for the replacement of windows in my grandmother's house, and not only were they reasonably priced, but they are also local to the area and helpful in what was the best way forward. Can't say enough about Aptos Glass but I won't use anyone else going forward! read more

We had previously hired Aptos Glass and Ideal Windows to install windows in our home; they did an outstanding job. Recently we had them install exterior doors. Once again, they did an outstanding, professional, tidy job from start to finish! Chris, Jacob and Carrie are an amazing team and a pleasure to work with! read more

I needed glass replaced in one of our large front windows and a kitchen bay window that had been damaged during the recent wind/rain storm. They immediately reached out with questions and responded quickly when the needed information was shared. They came out the next day, surmounted some onsite challenges with ease and delivered a quality product and service. They were upfront with the estimate before beginning work and finished in a timely fashion. Very customer-focused and a great price as well, lower than competitors who were less eager to get our business. Will definitely re-use them in the future! read more

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I just had several windows replaced by Aptos Glass & Ideal Windows. The project proceeded straight forward. The crew was efficient and skilled, leaving the jobsite tidy. Product wise, if you're still living with single pane aluminum frame windows, change them out. You won't believe the improvement in sound and heat insulation. And, they look great. I definitely recommend AG&IW for any service involving glass. Thanks guys! read more

Thank you Chris, Jacob and Carrie for a wonderful experience while replacing fourteen of my 39 year-old failed, double paned windows in my home. The team was great every step of the way from timeliness, to cleanliness, to craftsmanship, to professionalism, and to fair pricing. I love having a family owned business in Aptos that I can totally rely on. Going forward, they will be my go-to window repair and replacement team. I whole-heartedly recommend Aptos Glass & Ideal Windows. Thanks again! read more

We are very happy with our new windows and glass doors and highly recommend Aptos Glass. Great experience.

I am thrilled to recommend Aptos Glass. We recently had a bathroom window shatter at a rental and didn't know where we could go to see if it could be fixed. After some research online, I reached out to Carrie and she was an absolute delight to work with. She is kind, professional and provided great communication throughout the repair process. I cant recommend Aptos Glass enough - thank you so much! Looking forward to working together again. read more

This is not my first time using Aptos Glass and they always do a good job, but today I had a sliding glass patio door replaced and they did a stellar job!! From working with Carrie in the office to get it ordered and scheduled as quickly as possible, to working with Chris who did amazing work! He cares about the details and wants to make sure everything is just right...and he protected my floor and cleaned up after the job! I never write reviews but I really can't say enough about how awesome they are!! read more

Very professional. An excellent job by all. Family business. highly recommend them. Replaced a sliding glass door, wish I would have called them years ago. read more

From front of house and scheduling an appointment to product and finished installation, the Aptos Glass & Ideal Windows team is excellent. Great to work with and they leave the site neat and clean. Two thumbs up for any of your glass repair or window/door installation/replacements. read more

I sent an email Sunday asking if they could assist with a screen door that came off the track. They showed up the next day, took care of the problem and just asked that I use them when I'm ready to replace it. Always great to work with this team! read more

Stress free and convenient estimate and installation process from beginning to end - a foggy kitchen window glass replaced just as ordered! Looks like new. We love supporting local businesses with great customer service. Thanks! read more

I needed a pane for an insulated glass sliding patio door replaced. I phoned a couple of others for a quote and was told I would have to make an appointment for the quote estimate. Carrie immediately provided a quote over the phone and Chris would stop by for the measurements. I accepted. After measurements, the parts were ordered. and we made an appointment for the installation. I was expecting that the door would have to be taken to the shop and, hopefully returned and installed the same day. We set a time for 11:00 and Chris and Jacob arrived promptly on time, they replaced the pane insert, reinstalled the door and was finished by 11:30. The work was very professional, the crew was courteous and efficient, they cleaned up, including washing both sides of the glass top to bottom. 5 stars for a very fair price and the ease of working with Carrie to coordinate appointment times. Next time I need any glass or window services, I will not have to call around. read more

Chris and Jacob replaced a broken/damaged window in our home. They did a terrific job! They were courteous, removed the old window, cleaned up and returned the furniture and blinds back in place, I recommend this place and will call them again when I need a window or new sliding glass doors. read more

Everything went well! They are a family run business and take pride in what they do. They took the time to measure correctly and returned with the correct product. The install went smooth with no damage to the existing wood frames. Thank you for such a great experience and value. read more

Aptos Glass took the angst out of replacing an aging double-paned picture window. From estimate thru installation, Chris and Co. were prompt, efficient, and totally professional. Carrie helped with payments, invoices and keeping me up to date. I cannot recommend them more highly. read more

Late last year we got an estimate from Chris to replace all of the windows in our house. Carrie was so patient with all of our questions and redid the estimate several times until we got just what we wanted. In February, before the world locked down, Chris and Jacob came out to install the new windows and doors. They are all wonderful to work with, thorough, precise, and honest. We love the new sliding door, French doors, and windows. We chose Milgard fiberglass, instead of vinyl, because the frames can be painted and you can have a different color inside than out. The low-e glass is fantastic; it really keeps the house cool on hot days and insulates way better than our old windows. Aptos Glass has great prices, excellent customer service, and we are happy to support a local family business. We have used them before and would gladly do so again. read more

They replaced all of our bedroom and bathroom windows and installed a glass shower door. Work is excellent - very clean and very thorough and we love the way everything looks. We had to reschedule because of rain but this was made very easy and they were able to come out on a dry day and knock out the rest of the work without any hassle. Would recommend. read more

When someone makes you feel badly, you feel like you should let them know. We had some windows to replace and tried to contact Aptos Glass and Ideal Windows. First by email. Then by website form. Then by phone - several times. No one ever returned the email, returned the form, or returned the call. No one. I even posted photos of the problem we were having and requested help. Their website says "no project too big or too small". Perhaps this isn't quite accurate. I have two beautiful homes with 30+ windows and some of them are very large. Perhaps this review will capture their attention for future customers. read more

Chris and Jacob just finished a two day job for me replacing a glass sliding door and window above. These guys are busy for a reason, they rock! Craftsmanship? Top flight! Jacob knows how to run a caulk gun! And Chris makes their work 10x better than what was there originally. Professionalism? Un-paralleled! Chris seems like he could do this work in his sleep. A master at his craft. Both he and Jacob were super courteous. I've never had a cleaner, quieter construction job done before. I even slept through some of it. Don't hesitate to call this company. read more

Chris and Carrie were great in working with us. We appreciated that they were flexible and in the long run, saved us a bunch of money by repairing a slider rather than replacing it. read more

Just had a Aptos Glass replace and install a damaged Milgard window. The crew did a great job, thanks! I definitely recommend this company for your glass and window needs. read more

Don't bother. Five or six weeks ago we called them to get a new screen door installed. They came out and measured and then we didn't hear from them again. We left messages, with the woman who answers the phone and also on their answering machine. No call back. Apparently they don't return calls. Ever. Finally spoke to a guy yesterday. He didn't give his name. He gave me some song and dance about the door had arrived damaged so they had sent it back. I told him it would have been nice to been informed of this sooner. He didn't have an ETA for the door, but told me that he would call me today after he spoke to the place in Visalia where the door was coming from. 24 hours later, no call back. I just called Aptos Glass and spoke to the same nameless guy I spoke to yesterday, you know, the one who told me he would call me today? I fired them. Heck, fired them? They NEVER DID ANY WORK other than measure the door! Why would ANYONE want to do business with a company who doesn't care enough about their customers to return their phone calls? Is our job not big enough for them? Then tell us you aren't interested. Don't waste your time with Aptos Glass. read more

Excellent, fast service, I could not be happier with our choice for our whole house window replacement. Between quote and installation, if we had a question, they had no problem coming to the house to answer them. Price also very competitive. Everything about the entire transaction has been a pleasure, and I would highly recommend them to anyone. read more

This was my second time using this business... this time I had several custom-sized, broken windows replaced. I am grateful for their handling of the whole stressful situation--from prompt feedback (leave your message on their machine--they do return calls and don't have an answering service), professionalism, and care right down to their awareness that my older, sneaky dog didn't wander away during the commotion. I would highly recommend them as a stellar local business to support! read more

Aptos Glass just replaced our windows and sliders and we are so impressed. Chris really takes pride in his work, and it shows. They are hard working, showed up on time every day and did an amazing job. We are thrilled with our new windows and sliders and I highly recommend them. read more

Went this store to get estimate for wood stove glass. I needed tempered glass for that. Chris said it cost 400-500 bucks to replace that glass. I got second opinion at different store. They told me it cost 150. read more

Aptos Glass installed a shower glass door into our recently remodeled bathroom. The entire experience from going into the shop in Aptos, checking out glass and hardware, the quote, to the actual install was nothing short of amazing. I love a small family business that works together as a team and I really felt that from Carrie and Chris. Our glass shower door was installed six days earlier than the original date and we are extremely happy with the quality, look of the glass and service that was provided. 100% 5 stars. read more

Aptos Glass & Ideal Windows - Windows Installation Near Me - Aptos, California

I try to support local businesses, but they need to do their part. I hired Aptos glass to install a couple of windows a few years back...they did a great job. Price was fair. I stopped by to get a quote on 4 more windows. They said they would call me back...they never did. I gave them several days and left a total of 4 follow-up messages on two telephone numbers. No call back. Business must be good. I will not use them again. read more

I have had 3 experiences with Aptos glass and all of them fantastic. 2 of them were small projects, a mirror and some glass inserts for cabinets, and the last project were the windows for my house. I am so pleased with the experience, Chris was straight forward and Carrie answered my countless questions. I was over my head trying to get everything done for my house and they visited the property, got to know us and our style and were nothing but extremely helpful. Carrie would email me questions on details I hadn't thought of and Chris would come out to look at certain elements I had questions about. There was a manufacturer defect with a couple of my doors and windows and Aptos Glass followed up with their vendors and fixed everything without me even having to follow up or worry about it. I was so extremely happy with their service and installation, I have no complaints. They work with integrity and are honest and I can't say that for other glass places in town. I will always use Aptos Glass for any future projects and recommend them to anyone. read more

Loved the fact that they are a local family business - but really loved their professionalism and attention to detail! They replaced four sliding glass doors for me as well as two clearstory windows. They arrived on time, kept the work area clean, and completed the job on time. They were also very respectful of the fact that I needed to be working from home while they were here. Their window products were reasonably priced and the sliders are performing fantastically. Loved my view before, but these windows really made a big difference. Would highly recommend!! read more

I wanted a quote for glass shower doors for my bathroom remodel. I called and spoke to the owner who assured he'd get right back time with a quote. It's been 4 weeks and I'm still waiting. I'm also still waiting to hear back after the 2 follow up voicemails I made. Seems like they should hire a secretary. I'm taking my business elsewhere. read more

Yelp apparently took down two previous reviews which I read before deciding to give Aptos Glass my business. Both those reviews echoed the same experience I had: Aptos Glass does great work and are very reliable but is not good at communicating. You have to stay on top of them and don't expect them to call you back. Ask for a quote but don't assume they'll call you. You have to call them. I had them come out to my house and measure my windows then never heard back from them. I assumed trhey would call me because I assumed in this economy, they would want the work. They never called, but when I called them they were professional enough. If you can live with that, you will be happy with their work. Also, I later learned that my new windows could qualify for a Federal tax credit if they were rated low enough, but they weren't. I wish Aptos Glass would have told me about this, then I would have opted for the right windows. Like my electrician friend says, it's Aptos Glass' business to know these things read more

Aptos Glass installed a shower for us 3 yrs ago. The job was done well, but we have had a chronic issue with the sweeper on the bottom of the shower door. It has broken 3 times. Each time it has cost me $20-$25 for a replacement. And this is with me replacing it myself. I would think that the business owner would have a no charge on this item and come out to look at the door to prevent further occurrences. Pleas note---we have another shower door in another bathroom installed by a competitor and it has not had an issue. read more

We have used this team multiple times now and they are doing a great job. Good service, timely and awesome installation. / Martin , Aptos

Terrible service. I called a few times, no one picked up. I send a request via their website, no one answered. I went into the shop and asked about the website to which they replied "oh we just got a new one, try now." So I went back home and tried another website request. No one responded. After a whole month of trying to get help I switched to another window place. read more