Being in real estate, I've worked with a lot of vendors over the years, and J's Windows is one of the very best. I've used them at least three times in the past year--on two of my listings as well as at my own home--and every experience has been outstanding. One of my listings was vandalized, and J's Windows was able to replace the damaged double-pane windows incredibly quickly, helping us get the home back in showing condition with minimal delay. Most recently, a pane of glass in my backyard sliding door broke. I reached out to Heather at 1:35 p.m. on a Friday, and by 4:20 p.m. the window had already been replaced! I know that kind of turnaround isn't always possible, but I got lucky because they had the exact piece of glass in stock. Rather than making me wait through the weekend, Heather immediately sent her crew out to take care of it. Their team was prompt, professional, and left everything spotless. If you're in the San Jose area and need window repair or replacement, I highly recommend J's Windows. They consistently provide exceptional service and have earned my trust time and time again. read more

Had cracked window at my parent's house. All employees were great! Quick response to my initial inquiry. Next business day a couple employees came to take measurements. They ordered the window and Alex himself came over to install it a week later. Very impressed. Great experience from start to finish. read more

J's Custom Glass replaced the broken glass for a double pane window for me. They show a great job, master skill with the reasonable price.

Excellent service! They replaced a foggy window with a broken seal with a brand new sealed beautiful window. I have my city view back! Fast and friendly. Thank you! read more

We had a very good experience with J's Custom Glass. Our bedroom has always been significantly colder than the rest of the house. We added insulation and the problem persisted, so we thought the windows must be the problem. We also experienced moisture coming in from the sliding glass door. I found J's Custom Glass on Yelp, and I am glad to say that their high ratings are well-deserved. Jorge came out to measure and suggested we replace the entire slider and the glass only in our windows. As a result, the bedroom stays about the same temperature as the rest of the house, so we are very happy with our new windows and sliding door. I would definitely recommend them if you need new windows or glass installation! read more

J's Custom Glass - New sliding door installed by J's Custom Glass - Windows Installation Near Me

These guys are amazing! I can see why they have so many 5-star reviews. I had 4 windows and 1 frameless mirror replaced. The windows had become foggy and I couldn't see through them. I called around and got a few quotes and these guys gave a great one, very quickly. It was very fair. They were able to come out and measure that same week, as soon as I was able to have them out. They were friendly and helpful. I ordered the glass, placed a small deposit, and it came in in about a week. They came out to install the day after they received my glass. Their communication was fantastic the whole way through. On installation day I already had a window of time to expect them but they still called and gave an exact time of arrival. They were incredibly friendly, quick (3ish hours for 4 windows and a mirror), professional, clean, and did a fantastic job. I'll definitely recommend this company. I was not asked to post a review. read more

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J's custom glass provided excellent service. Team fixed the issue and a good price. I would use them again!

I worked with Jorge for proving the shower glass for our two bathroom remodels. I needed someone experienced with low-iron clear glass, 0.5" thick with Showerguard coating. Since this configuration is pricey and meant to last, I wanted someone local with a showroom that I can inspect materials, and experienced. The initial visit was informative to determine what was feasible and order all materials. On the day of installation, Jorge was able to perform a bunch of drainage and level tests to make sure no problems would occurred later on. He was able to pinpoint an important slope gradient issue which allowed us to fix a drainage issue before we finalized the bathroom contract, saving us thousands of dollars if we discovered the problem later. They take care to measure and check all preconditions and to give multiple options to suit our budget. Work was accomplished on the same day and maintenance instructions weee given. I trust Jorge and his team to install glass properly and professionally while caring for the customer. read more

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I called J's Custom Glass (based on their high rating on Yelp) to give me an estimate on a custom shower door for our remodeled bathroom. Jorge, the owner, came out the next day, took measurements and gave us a price on the spot, which was lower than my two other quotes. Heather runs the office (Jorge's wife I believe) kept us updated and soon scheduled installation. Armando and David came out with the new door, installed it perfectly. It looks great! we couldn't be happier with the outcome. Everyone at J's Custom Glass was friendly, professional, communicative and very easy to work with. read more

J's Custom Glass - Windows Installation Near Me

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Everything you could want in a company. Honest, local, reliable, great communication, and creative to find solutions. Had a challenging request that required a willingness to work and a creative solution. Was impressed with their consistent communication, reliability, and price. Jonathan, Alex, Jorge, and Heather were all great to work with. Looking forward to more opportunities to work with J's Custom Glass. read more

We recently had J's Custom Glass install 4 new shower enclosures. They came back with one of the most competitive quotes and with the fantastic reviews we read, it seemed like an easy choice. When they came out to measure, we had a ton of questions about all the options (glass, hardware, all of it), but they were so friendly and patient. They walked us through the pros and cons of everything and gave us their honest advice. We also had a bathroom with unique color hardware and they brought out samples for us to compare and find the best match. After the installation, we noticed a little bit of touch-ups that were needed and some scratched hardware. I reached out, and Heather was immediately on it. She ordered replacements and quickly got Jorge and his team scheduled to come back and fix everything up. You can tell that Jorge is willing to go the extra mile to make sure you're happy with the final result. It is very much appreciated and we recommend J's Custom Glass. read more

J's Custom Glass - Windows Installation Near Me

Jorge arrived promptly and provided a reasonable quote for the broken shower glass door. In the first attempt the hinges were off a required the door to be ordered again. He was able to expedite the order and get the replacement door in 2 days. Work was professionally done and explains the 5 star rating. Highly recommended. read more

We received a couple of bids for 3 new custom shower glass doors. For the primary shower, we wanted 1 slab of glass which was a large piece. The other company said it's not doable, due to the size and weight of the glass and carrying it up 2 flights of stairs. It had to be 3 panels glass. Which was what I didn't want. Jorge then came over, ran measurements, provided various options, and said no problem for the single slab. Sure enough, they had a guy who carefully carried the slab of glass up the stairs and did a professional job installing it. They respond quickly and easy to work with. Highly recommend Jorge and his team. Thanks for beautifying our bathrooms! read more

J's Custom Glass - Windows Installation Near Me

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J's replaced 12 single pane windows with double pane, tempered, low-e glass. Also replaced the fixed panel of a sliding glass door with the same window type. They did a fantastic professional job. This is just excellent service, the crew was pleasant and cleaned up everything once they were finished. I would hire them again. I wish all contractor had this work ethic and pricing. Thank you. read more

Great work by J's Custom Glass. We replaced our garden window in the kitchen with a crank out window. The company is responsive and professional and the owner is very nice! We will use them again in the future for any new window needs. read more

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Great work !!! I love my new shower door that they did for my bathroom :) Jorge came over...took measurements and within a week's time had my new custom shower sliding door made, completed and ready to install. Armando did a beautiful job of installing my new shower door and did an excellent/professional job removing the old shower door and cleaning up all of the old shower residue. These guys do a great job and the quality of material they use on their shower doors are great...I have absolutely no complaints and would call them in an heartbeat to do any of my future custom glass work/jobs...5 STARS!!! :) read more

We contacted J's Custom Glass to repair a shattered window in our apartment. They were very responsive, responding to our initial request on late Friday afternoon giving us a very reasonable price. They were quick to schedule a visit to measure our window on Monday, visited us on Tuesday where we paid our deposit, and was ready for installation by Wednesday. However, due to a miscommunication by our apartment complex, we ended up having to cancel our service with J's. Their Office Manager, Heather, was very communicative and understanding. We accepted that our deposit was nonrefundable, but Heather was super accommodating and made sure our money didn't go to waste. Even though we were forced to cancel on J's, we were still very satisfied with the response time, professionalism, and customer service. read more

The price quote. The expediency of their response. It was helpful to know what they will charge for service.

I called J's Custom Glass based on the reviews to get a quote for replacing a foggy window and shower door hinge. Jorge gave me an estimate right away based on the photos I sent him. He came to the house the following day to provide a quote and confirm the measurements. Communication from quote to install date/time was super quick and easy. Armando and David did our installs for us. They were both very professional, quick on the job and we are very happy with the results. I would definitely work with their team again! read more

Jorge and his team have replaced two of my windows now. I won't go anywhere else. They do a good job, they're fast, and their pricing is reasonable. Heather in the office is so nice and easy to work with as well. I finally have a "window guy"! read more

These people were incredibly communicative and quick to respond! They gave us a very reasonable price and we were thrilled that we could have such great service! We highly recommend them. read more

Very happy with J's glass installation service. Their team was responsive, friendly, and efficient from the start. Communication was clear and timely, which I really appreciated. We had an unexpected issue on our GC's side that caused their crew to come out for a trip that couldn't be completed. Despite the inconvenience, they were completely understanding and never complained, which made a stressful situation much easier for us. On the installation day, the installers were professional, personable, and easy to work with. They took the time to answer all my questions and checked in with me throughout the process to make sure the final result was exactly what I wanted. Overall, a smooth and positive experience. I'd definitely recommend them and would not hesitate to work with them again. read more

I recently had my glass shatter and needed it replaced. J's sent out someone to measure everything and got a quote the same day. Then they were able to install within a week and the technician Armando did a great job of installing and making sure everything was clean after. Really couldn't thank them enough and Armando did a great job! read more

J's Custom Glass - Patio Slider - Windows Installation Near Me

Everything went very well. Armando was very professional. They can handle specialized glass projects. I recommend J's without reservation.

I wish to extend a sincere appreciation to Alex and Johnathan for their careful and precise installation of our new mirrors. Thank you to Jorge for getting this job completed do quickly and to you, Heather, for accomodating my schedule! The mirrors look fantastic! I highly recommend J's Custom Glass!!! read more

I worked with Armando during the quoting process and he was awesome! He went above and beyond by cleaning up the broken glass and ensuring that the measurements taken were accurate. He answered any questions I had and made sure we were all set before the installation. Would definitely recommend J's and Armando to others! read more

I got a window with its dual pane glass all hazed up in between due to insulation loss out of leaked out argon gas. J's Custom Glass made the replacement so easy. Process took about a week, from initial measurement to installation. Highly recommend them for your glass window replacement needs! read more

The team did an incredible job replacing the glass of my vending machine quickly and at a reasonable cost. They were also very flexible getting it done within my availability and the mall's available hours. I would absolutely recommend for any glass needs. read more

I like how responsive they are and that they provide quotes online. They keep their appointments and show up promptly. The work was done nicely, and the staff was friendly and courteous. read more

I highly recommend. Very prompt and professional. Armando came to provide an estimate and Heather kept me informed. When the rew came to replace our window, they were very professional and installation was great! Thanks J's Customs Glass! read more

family owned and operated. The service technicians took their time and the installation went great.

They replaced a "foggy" piece of glass in my kitchen window. Quick response and good service!

I needed two windows replaced for the first window. I went with a Gen Contractor who said he knew what he was doing, but it was pretty obvious halfway through that he didn't. So for the second window, I hired these guys. It was pretty clear from the get-go that they were much more experienced, they seem to be doing it very methodically, checking and inspecting materials and the rough opening, and doing at least 10 to 15 checks and work steps that the Gen Contractor never did. Additionally, they communicated at key points and talk to me about how they were going to do the next steps of the work, especially to prevent water intrusion. If you are putting windows in your house, hire these professionals, windows are a big failure point on a house and it's not worth the risk of using handymen or general contractors who take shortcuts you never see or are able or are able to catch in time. read more

Great company. Jorge really came through on handling the order. Armando did a fantastic job in what was a complicated install.

Always love supporting small businesses. Jorge (the owner) came to do the quote and was very knowledgeable. Heather did great facilitating all the windows I needed to repair and was communicative at all hours of the day. Armando (the installer) was very friendly and did fantastic installing all 4 of my windows (3 single pane and 1 double pane on my door). They're pricing is very fair and reasonable. Will use them in the future read more

If I could give Jorge and his team more than 5 stars, I would. He and his team were a Godsend. After my glass patio door was vandalized by burglars, I was in a state of urgency and stress--especially with my birthday around the corner and guests on their way. Jorge was a godsend. He came out on the exact day I requested to take measurements, and just three business days later, the door was fully replaced. The turnaround was unbelievably fast--from sourcing the materials to flawless installation, it was executed with jet-speed precision. What stood out most was Jorge's dedication to customer satisfaction. He didn't just treat this like another job--he treated it like a personal mission to help me feel safe and at ease in my own home again. He expedited everything to make sure the installation was completed before my celebration, and that meant the world to me. His team? Absolutely top-tier. Their attention to detail, skill level, and professionalism were unmatched. On top of all that, the pricing was extremely competitive, and Jorge was incredibly understanding and communicative throughout the process. I will absolutely be reaching out to Jorge and his team for any future home projects. If you're looking for someone reliable, responsive, and deeply committed to getting the job done right--look no further. Super highly recommended. read more

J's Custom Glass - Patio glass door. - Windows Installation Near Me

Amando do a good job I am very happy. Don't have to take windows out just change the double glass very nice. Price is fair not over charge. Thanks I will recommend them. read more

Thank you so much Jorge! This was long over due and definitely deserved review! I was getting quotes for our master bedroom shower, and Jorge's price was the best. And he was quick with the follow up that I knew I made the right choice. With his busy schedule he was able to fit us in and same day, we decided what we wanted, placed deposit and was able to order. He was prompt and quick with the follow up texts. He made the whole experience a great one. Our master bedroom shower was installed within 2 weeks. We went with a frameless shower with matte black hardware. Thank you so much Jorge! We are in love with our new shower! read more

Needed to find someone skilled to fix leak in bay window. Too small a job for some, not interested for others. But J's Custom Glass was not only willing but able to deliver quickly, efficiently, knew exactly what to do, and did it reasonably! Thank you Armando and Jorge of J's Custom Glass for getting this done. You guys rock! Would definitely recommend and use again when needed. read more

J's custom glass is a reliable, honest and trustworthy business. They provided a quote and were able to honor the quote. All the associates that I worked with were highly professional. They arrived in a timely manner and finished the job as estimated. Top quality work. I highly recommend them. read more