I loved the sales guy Jason. Very helpful but not aggressive. I wish only that the store offered…read moresome more perks for seniors.

Starla was amazing... She was very patient and help me with…read morechoosing my appliance. I definitely would recommend her.

Everything from ordering to delivery was great. The delivery guys were so helpful they hooked up my…read morenew tv and moved my old tv and hooked it up and hauled away the tv I didn't want.

Truly Outstanding Service and Warranty I purchased this…read moreReliance 50 gallon hot water heater about eight years prior with a nine year warranty covering both parts and labor . Unfortunately due to water and environmental conditions the bottom rusted and leaked, necessitating replacement. Abt could not have been more helpful, in this time of need. The Abt office (Nathan) immediately and fully addressed the situation. The Abt plumbers delivered fast and truly excellent replacement with a new Reliance 50 gallon hot water heater and installed all the necessary copper pipe, valves and fittings---including full labor at no charge. The plumbers (Russell Cartwright and Tyler Fite) installing the unit were very meticulous and highly competent in every detail. They also were extremely helpful and courteous. I have used Abt exclusively for over forty years and recommended their products and service to numerous other home owners--no one has been disappointed. Their appliances and equipment are always top quality but their service and commitment to stand behind and service these products is both outstanding and exemplary. In summary and in brief, they truly are the best.

Great company to work with. Had an LG dryer making tons of…read morenoise when someone used it; knew the rollers had probably worn out and were binding up. They were able to come out within a couple of days of hiring them and brought the needed repair items with them; no "oh we need to run out to shop/store/warehouse to get such and such" to drag out the repair time and try to charge extra or require a 2nd visit. The technician was done in about two hours after replacing the rollers and giving the insides a thorough cleaning. Dryer is working like new. Looked up the parts he replaced and the $290 price was quite reasonable, would definitely use again.

Great experience with my dishwasher. Showed me the issue with a spring that tends to come off in…read morethis model, and with a little elbow grease I fixed it myself the next time it happened.

I have used Horacio for about 15 years. He has diagnosed and repaired my previous dryer twice, my…read moreprevious microwave twice, my previous washer and refrigerator twice. He is expeditious, efficient and highly capable. His prices are EXTREMELY fair and reasonable. Horacio is easy to deal with and always professional. Before Horacio I dealt with GE Profile employees twice. It cost them double to triple to diagnose the problems, and then they dilly dallied to chat. They get paid by the hour so why not linger? Horacio means business and has answers, usually in minutes. I will continue to use him AND recommend him without hesitation. Él es buena gente.

Quick response and resolution of ice maker malfunctioning. Horacio is very courteous and…read moreprofessional. He quickly assessed the problem and made the necessary repairs. Charge was very reasonable. I highly recommend this company.

I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

Had them come look at an Samsung induction that suddenly stopped working. The error code indicated…read morethat there was something wrong with the control board. No issues with the technician would did spend a bit of time taking the oven apart. He tested the control board and said it was the issue, collected my service fee, then an hour later sent an estimate for more than the price I paid for the oven two years ago. I can look at the part online and they are wanting to charge double, plus $500 for roughly the same labor that they just spent doing for a $65 service fee. So while they were quick to respond and nice enough... I'm still up a creek with less money and more wasted time.

My Dyson stick vaccumn needed some minor repair work I found a few posted reviews about Cityhome…read morefrom a Yelp decided to give them a and gave a try, I dropped my vacuum off on Wednesday Mark told me the ordered replacement part would be there on Friday and I was able to pick my Dyson up today on Saturday. I was pleased with both the service & the quick turnaround. Mark was pleasant & explained to me the service that needed to be performed and the cost, I paid him over the phone with my cc and was able to pull up in the back of the store & Mark brought the vacuum out to my car.

Owner really helped me pick out the right Miele vacuum for my needs. Very happy with my purchase…read more My two kids love the new vacuum too (I make them vacuum their crumbs around the dining table).

We had great experience coordinating with FUSE to repair the ice maker on our Viking refrigerator…read more They were very responsive to my initial request for a quote, including a call from a supervisor to hear more about the issue and try to issue a more informed estimate. (Ultimately unsuccessful, but I appreciated the effort.) The technician, Bek, was on time, courteous, and very open about explaining everything he inspected. In just under an hour, he was able to diagnose the problem and replace our ice maker, which he had on hand. One small critique-- it caught me a little off guard to see a tip option on screen when making my payment, but in this case I obliged, considering how well the whole appointment went. I guess that's just tipping culture these days! ‍

I hired Fuse Service when they were Switch Service and they fixed my dishwasher. Vlad, the…read moretechnician, found out that he needed to order an additional part to fix it and would need to make an additional trip. I assumed he would charge for the follow-up visit, but there were no additional charges; I really appreciated his honesty. Recently, I had a text dialog with Russ and found out that Fuse service's HVAC systems as well. I agreed to an annual maintenance plan, but didn't plan on having them out until fall. A few weeks later, while I was out of town in July, I got a message from my Ecobee thermostat indicating that the A/C wasn't working. I texted Russ about this and he showed up after 6PM on a Saturday, the same day I texted him about the issue! He figured out what was wrong right away and just folded the service call into my annual service plan which was, as before with the dishwasher, very generous and much appreciated. I'm literally excited to have Fuse Service as my go to place for appliance repair and HVAC maintenance. I'm used to businesses asking me to write positive Yelp reviews and I don't mind that. But, Fuse did not ask me to write my review.

A wonderful experience! Vadim was able to come the next day to fix my squeaky dryer. Price was…read morecompetitive, and the actual appointment was very quick and professional. Looking forward to recommending this company to my friends and clients!

On time, polite, and knowledgeable young man who came to service. Highly recommended.read more

After nearly 30 years of living in Forest Park, I have never had a problem with a local business…read moreand especially not Shauers Hardware until September 1. I stopped in shortly after opening and purchased two 9/16" rubber washers for approximately $1. Since I didn't have cash, I used my debit card. The cashier informed me there was a $3 minimum purchase requirement. When I said I did not need anything else, a man I assume was the owner told the cashier to simply add $2 as "labor" to reach the minimum. I found it strange that I was charged an additional $2 for no product or service. Although it was only $2, it was still money taken from my pocket for nothing. After leaving, I recalled that businesses are generally prohibited from imposing minimum purchase requirements on debit card transactions. I called the store to discuss the issue, but the person who answered, whom I believe was the same individual, abruptly hung up. I then returned to the store, where he was waiting near the entrance. When I showed him information regarding the law as it relates to debit card minimums, specifically 15 U.S.C. § 1693o-2 (Durbin Amendment to the Dodd-Frank Act) he responded, "I was the one who hung up on you. I don't care. Have a nice day. Go tell your President." Regardless of the amount involved, what disappointed me most was the attitude and lack of professionalism displayed by the owner. I have always tried to support local businesses, but after this experience, I will not be returning. The $2 isn't the issue. The issue is an owner who apparently believes the rules don't apply to him and treats customers with contempt when they're brought to his attention. I hope the appropriate agencies and card networks share his confidence.

They're the best. So helpful with any hardware project. Parking is easy, and their hours are great.read more

Rich worked very hard to fix my Speed Queen washer. He checked out everything that was the possible…read morereason it wasn't draining completely. Turned out to be one of the two computers on the Speed Queen. The computer was expensive but I chose to replace it rather then look for a new washer. I would definitely recommend Chicago Appliance for any appliance item I have. Rich was great.

My Magic Chef oven stopped heating. Rich promply arrived to save the day when diagnosed & replaced…read morea failed inginter in no time. I will have Chicago Appliance Service all my appliance from now on.