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Ask the Community - Lift Escrow

OR Valuation Services - crawl space robot !!!

OR Valuation Services

(52 reviews)

Sherman Oaks

I scheduled a home property appraisal with Ran because my mother recently passed away and we needed…read moreto get a date-of-death appraisal for her estate administration and it had to be done by a licensed and certified appraiser as soon as possible. I had seen the other reviews of OR Valuation Services and Ran Williams on Yelp and they looked good, so I requested a quote. His price was much less than that quoted to me by the appraiser my mother's Trust attorney's office had recommended I use, and Ran's report turn-around time was much faster. He sounded knowledgeable and experienced when I spoke with him on the phone, so I made an appointment. Ran came out and did the inspection around the outside of the house and then inside as well. He took photos and asked questions as needed and everything went very smoothly. He was also very understanding about the fact that there was quite a bit of clutter inside the house because I have been trying to clear stuff out and organize things to donate after my mother's death. I felt a little embarrassed about it, but Ran was so nice about it and compassionate and knew what I was going through. He totally put me at ease and made me feel comfortable. He was objective and able to see the house for what it is despite the mess and came up with a fair valuation compared to similar houses in our area. When Ran left he said that he would have the report done and e-mailed to me on Monday (appraisal was done on a Wednesday) which seemed totally reasonable. In fact, I received his e-mail and report on Sunday night, even earlier than he had promised. And he sent a copy via e-mail directly to the Trust attorney's office for me which save me time. I really appreciated him getting his very thorough and extensive report done so quickly for us. This is just one more thing I can now cross off the long list of stuff I have to do for the estate administration. It's so refreshing to meet someone who acts professionally and follows through on exactly what they say they will do. Kinda rare these days. Thank you, Ran!

Ran was awesome. Punctual. He did great work and explained what he was doing. And answered any…read morequestions we had. Highly recommended.

Chernov Team

Chernov Team

(87 reviews)

Sherman Oaks

I would like to recognize the outstanding office team that supported us throughout the sale of our…read morehome. Breanna was incredibly helpful with all of the administrative work, documents, signatures, disclosures, and scheduling. Selling a home involves a tremendous amount of paperwork, and she always stayed organized, responsive, and patient. Whenever we had questions, she took the time to explain everything clearly and thoroughly, making the process much less stressful. Zoe was wonderful throughout the marketing and transaction process. She helped coordinate open houses, inspections, photography appointments, walkthroughs, and many other important details. She was always professional, friendly, and dependable. No matter how busy things became, she never hesitated to answer questions and explain the next steps in detail. What impressed me most about the entire team was their professionalism, communication, and willingness to help. Every interaction was pleasant, and everyone treated us with respect and genuine care. It truly felt like we had a team of experienced professionals guiding us every step of the way. The success of a real estate transaction depends on much more than just the agent, and Dennis's office staff deserves recognition for the excellent service they provide behind the scenes. We are very grateful for all of their hard work and support throughout our home-selling journey.

Our second transaction with Dennis and his team at The Agency was exceptional!…read moreDennis, Breanna, and Marlin prioritized our family's needs, placing personalized advice at the forefront of every step. They fought diligently to secure the best deal and provided clear, supportive guidance throughout the process ....and of course, answered our never ending questions. We know exactly who to call for our real estate needs and highly recommend their dedicated and professional services!

Provident Title Company - Residential Title

Provident Title Company

(10 reviews)

Sherman Oaks

Sandy Cho the best in the business. I've worked with Ms.Cho in several offices since 2005…read more Professional, Her Time Management is Excellent.

Margaret Wheeler, an escrow officer for Provident, is the most unprofessional, rude, and tactless…read moreperson I have ever had the mis pleasure of dealing with. To begin, this person sent my private and confidential information to an active email that is not mine. Okay, we all make mistakes and I am usually a very forgiving person, however, instead of apologizing like any other person would do, Margaret decided to ignore my concerns for privacy and proceed to tell me that she prefers to have a "smooth process". Ummm, this process started off delayed and wrinkled because of a mistake SHE made. Throughout the escrow process, both my loan officer and insurance agent complained of miscommunication and lack of communication with Margaret. She sent rude emails with her tactless manner of speaking, which made the whole escrow process uncomfortable for the client, ME. Weeks later, after I did not receive a refund check from Provident, I asked Margaret if she happened to have a tracking number to see if the post office could locate it, as they have no other way of locating missing mail without a tracking number. Instead of just saying that it was sent by regular mail and did not have a tracking number, she decided to go on and accuse me of not forwarding my mail and updating my mailing address with the post office. I proceeded to tell her that I infact HAD updated my mailing address and that all other mail had arrived to my property without incidence. I asked her to double check where she sent the check, especially because she had made mistakes before and had miscommunication with multiple different people during the escrow process. After letting her know that the check could not be located by the post office and would have to be reissued by Provident, she requested $25.00 for a stop payment on the previous check. Why would I have to pay 25$ to receive money that BELONGS to ME? At this point, I had very little confidence that Margaret sent my refund check to the correct address to begin with. Luckily, after speaking to Margaret's supervisor, they agreed to reissue the check again without a ridiculous fee. But of course with Margaret, the issue was not over. She proceeds to send another rude email (yet again) saying I had not responded to her inquiry on my mailing address. YIKES! This lady is crazy! After responding with a screenshot with dates and timestamps as proof that I DID respond, she finally dropped it. I am sure that this one bad apple does not represent the entire company. However, Margaret is the type of bad apple that is likely to spoil the bunch. Extremely unprofessional and unnecessary experience.

Lift Escrow - realestatesvcs - Updated October 2026

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