I've been a tenant at the Whitsett Apartments in North Hollywood for years and I have to say that…read moreeven though North Hollywood is a bit noisy, the apartment itself along with my neighbors are quiet and calm that you forget you live by an Avenue. Phoebe (who's the onsite manager) is hands down one of the best on-site property managers I've encountered. She's on top of any maintenance requests I've placed by following through with them + communicating any updates with me. She always keeps the building presentable and she's very professional in treating me and my neighbors with dignity and respect; she's very professional. Even though this building has gone through many different property management companies in the past couple of years, she's STILL the best! You can see the value and effort she puts into her work to make her tenants happy, comfortable & satisfied. Tbh, even though the apartment is on the older side, it still feels safe and it's always presentable. I have no complaints. So if you're reading this and looking for a Studio or a 1 Bedroom Apartment, this is the place to be; it's comfortable and always clean because she keeps it that way! Moss & Company, you have a gem on your team!

Since Moss Management took over my building, my experience has been upsetting. Rather than asking…read morequestions or communicating respectfully, management repeatedly sends messages that assume wrongdoing and demand compliance. It has left me feeling watched and under suspicion in the place I call home. The property manager's communication feels impersonal, aggressive, and transactional--more like a collection notice than a conversation with a long-term resident. Concerns are raised as if the facts have already been decided, with little space to explain the actual situation or be heard. I understand that property management has responsibilities. But basic curiosity, respect, and humanity should be part of the job. I have not experienced that here. I feel dismissed and alienated in my own building. Residents deserve communication that begins with a question, not an accusation.

Keren has been very communicative and aided us in getting our air conditioning timely assessed in…read morethe midst of a heatwave. Fingers crossed it will be repaired soon.

UPDATE 7.22: Wanted to share an update now that it's been about two months. Keren and Raziya have…read morebeen excellent to work with since my initial review -- communicative, transparent, and clearly committed to making things right with both the move-in and the ongoing house issues. The early experience keeps this from being a 5-star review, but their follow-through has meaningfully changed how I feel about the tenancy, and I appreciate the effort they've put in.

Theresa at Lift Escrow was wonderful to work with on our recent closing. She was patient, quick to…read moreanswer every question, and kept everything moving smoothly from signing all the way through closing. As a real estate agent I work with many escrow officers, and Theresa truly stands out. Highly recommend her and the whole Lift Escrow team! Jackie is my account manager and quickly responded if anything was needed.

Lift Escrow does an exceptional job at handling each closing with precision and dedication to the…read morehighest customer service. 10/10 Would recommend!

I have worked with Lou Woolf many times over the last 21 years; he's the best in the business. His…read moretransaction coordinator is fantastic-Raphaela Feldmann. I would definitely recommend them. I've also used Lou personally on some of my earlier deals when I was more focused on mortgage finance and not on real estate sales. I'm also a realtor in the area, Sicuro. This is both a professional and personal recommendation from somebody who has been in the industry since 1988 and who has owned two successful mortgage banks, and two real estate offices. -Adam Levine

Do yourself a favor don't even think to call them. They represent homeowners who greedy they don't…read morewanna work with you. I will call it even evil people. They don't pay deposit back. We paid everything on time. We take care of the house nicely clean just do yourself a favor don't call them. Agent Hilda Tabrikian

I am a loan processing manager and have worked with several escrow companies over the last 20 years…read moreand I can honestly say that working with Maria at Madison Capital Escrow is such a wonderful experience - she makes my job easier, and streamlines the loan process as it pertains to anything with escrow, or title. She will explain any title issues or challenges to not only me, but also our clients. Maria has a great support team also, which is another aspect of working with her that we love. Working with Maria you feel like you are her only client - her service and disposition is always that great!- this is why we send over 90% or our business to her! Thank-you Maria!!!

Madison Capital Escrow is fantastic and Maria is an absolute pro! She is knowledgeable,…read moreexperienced, helpful and friendly (and very funny). Whether you are a buyer or seller, you will not be disappointed if you have the opportunity to work with this company!

I scheduled a home property appraisal with Ran because my mother recently passed away and we needed…read moreto get a date-of-death appraisal for her estate administration and it had to be done by a licensed and certified appraiser as soon as possible. I had seen the other reviews of OR Valuation Services and Ran Williams on Yelp and they looked good, so I requested a quote. His price was much less than that quoted to me by the appraiser my mother's Trust attorney's office had recommended I use, and Ran's report turn-around time was much faster. He sounded knowledgeable and experienced when I spoke with him on the phone, so I made an appointment. Ran came out and did the inspection around the outside of the house and then inside as well. He took photos and asked questions as needed and everything went very smoothly. He was also very understanding about the fact that there was quite a bit of clutter inside the house because I have been trying to clear stuff out and organize things to donate after my mother's death. I felt a little embarrassed about it, but Ran was so nice about it and compassionate and knew what I was going through. He totally put me at ease and made me feel comfortable. He was objective and able to see the house for what it is despite the mess and came up with a fair valuation compared to similar houses in our area. When Ran left he said that he would have the report done and e-mailed to me on Monday (appraisal was done on a Wednesday) which seemed totally reasonable. In fact, I received his e-mail and report on Sunday night, even earlier than he had promised. And he sent a copy via e-mail directly to the Trust attorney's office for me which save me time. I really appreciated him getting his very thorough and extensive report done so quickly for us. This is just one more thing I can now cross off the long list of stuff I have to do for the estate administration. It's so refreshing to meet someone who acts professionally and follows through on exactly what they say they will do. Kinda rare these days. Thank you, Ran!

Ran was awesome. Punctual. He did great work and explained what he was doing. And answered any…read morequestions we had. Highly recommended.

I would like to recognize the outstanding office team that supported us throughout the sale of our…read morehome. Breanna was incredibly helpful with all of the administrative work, documents, signatures, disclosures, and scheduling. Selling a home involves a tremendous amount of paperwork, and she always stayed organized, responsive, and patient. Whenever we had questions, she took the time to explain everything clearly and thoroughly, making the process much less stressful. Zoe was wonderful throughout the marketing and transaction process. She helped coordinate open houses, inspections, photography appointments, walkthroughs, and many other important details. She was always professional, friendly, and dependable. No matter how busy things became, she never hesitated to answer questions and explain the next steps in detail. What impressed me most about the entire team was their professionalism, communication, and willingness to help. Every interaction was pleasant, and everyone treated us with respect and genuine care. It truly felt like we had a team of experienced professionals guiding us every step of the way. The success of a real estate transaction depends on much more than just the agent, and Dennis's office staff deserves recognition for the excellent service they provide behind the scenes. We are very grateful for all of their hard work and support throughout our home-selling journey.

Our second transaction with Dennis and his team at The Agency was exceptional!…read moreDennis, Breanna, and Marlin prioritized our family's needs, placing personalized advice at the forefront of every step. They fought diligently to secure the best deal and provided clear, supportive guidance throughout the process ....and of course, answered our never ending questions. We know exactly who to call for our real estate needs and highly recommend their dedicated and professional services!

Had difficulty connecting with the agent but when I contacted second time he was very apologetic…read moreand went the extra mile to show me the property.

We own a single-family home in the San Fernando Valley and originally tried renting and managing it…read moreourselves. With all of the city and state laws and regulations, we decided we wanted professionals who really knew what they were doing. We interviewed almost a dozen property management companies, and Derek and Jared Karpel at KIG Property Management stood out by far. Their legal background and knowledge of insurance and construction gave us a lot of confidence, and they are always available when we have a question or want to talk something through. What we appreciate most is the personal attention. They really care about our property, help us make smart decisions, and make sure our tenants are well taken care of. We feel very comfortable having KIG manage our home and would highly recommend them.

By far the best realtor I have ever worked with. Mario is my realtor for life or at least for as…read morelong as I am in the area he serves. He is extremely knowledgeable about real estate and shared his knowledge with me such that I feel I have learned a lot through this process of buying a home. He is a pleasure to speak to and is very client oriented. He genuinely cares about his clients. He is also very skilled in negotiating. He is everything I am looking for in a realtor. I will recommend him to everyone in the area looking to buy or sell a home.

Mario is just great. We've been trying to sell our house for almost a year. He came to us and said…read morehe'd sell it in less than a month and he did! Not only we sold it but we had a 100k over the asking price. Mario really good at what he does and is a man of his word. I can't recommend him enough.

Sandy Cho the best in the business. I've worked with Ms.Cho in several offices since 2005…read more Professional, Her Time Management is Excellent.

Margaret Wheeler, an escrow officer for Provident, is the most unprofessional, rude, and tactless…read moreperson I have ever had the mis pleasure of dealing with. To begin, this person sent my private and confidential information to an active email that is not mine. Okay, we all make mistakes and I am usually a very forgiving person, however, instead of apologizing like any other person would do, Margaret decided to ignore my concerns for privacy and proceed to tell me that she prefers to have a "smooth process". Ummm, this process started off delayed and wrinkled because of a mistake SHE made. Throughout the escrow process, both my loan officer and insurance agent complained of miscommunication and lack of communication with Margaret. She sent rude emails with her tactless manner of speaking, which made the whole escrow process uncomfortable for the client, ME. Weeks later, after I did not receive a refund check from Provident, I asked Margaret if she happened to have a tracking number to see if the post office could locate it, as they have no other way of locating missing mail without a tracking number. Instead of just saying that it was sent by regular mail and did not have a tracking number, she decided to go on and accuse me of not forwarding my mail and updating my mailing address with the post office. I proceeded to tell her that I infact HAD updated my mailing address and that all other mail had arrived to my property without incidence. I asked her to double check where she sent the check, especially because she had made mistakes before and had miscommunication with multiple different people during the escrow process. After letting her know that the check could not be located by the post office and would have to be reissued by Provident, she requested $25.00 for a stop payment on the previous check. Why would I have to pay 25$ to receive money that BELONGS to ME? At this point, I had very little confidence that Margaret sent my refund check to the correct address to begin with. Luckily, after speaking to Margaret's supervisor, they agreed to reissue the check again without a ridiculous fee. But of course with Margaret, the issue was not over. She proceeds to send another rude email (yet again) saying I had not responded to her inquiry on my mailing address. YIKES! This lady is crazy! After responding with a screenshot with dates and timestamps as proof that I DID respond, she finally dropped it. I am sure that this one bad apple does not represent the entire company. However, Margaret is the type of bad apple that is likely to spoil the bunch. Extremely unprofessional and unnecessary experience.