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    Lifetime Auto

    2.3 (3 reviews)
    Closed 9:00 am - 6:00 pm

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    3 years ago

    Helpful 2
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    1 year ago

    Outstanding value! Ask the owner any questions you have, he will take time to thoroughly explain the details of the car.

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    8 years ago

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    CarMax

    CarMax

    (154 reviews)

    Unfortunately, the worst car shopping experience I have ever had due to customer service. To make a…read morelong & drawn out story short, I've bullet pointed the prominent contributions to my experience: Ordered a Mazda CX-30 to be shipped from Texas. January 15: Spoke with German, who said the vehicle was flagged for repair before shipping (later stated it was a title transfer issue). January 16: Informed reservation would expire the next day; told to schedule an appointment immediately. January 17: Asked about "express pick-up" before seeing or test driving the vehicle (declined). Met Aaron, who became primary salesperson. Test drove vehicle; decided to return Monday to finalize decision. Had to reschedule Monday appointment; Aaron said Saturday would be fine. January 20: Received message that vehicle hold was at 6 of 7 days and an appointment must be scheduled immediately to avoid losing reservation. Scheduled Saturday, 1/24/26 at 3 PM; received confirmation text. January 21 (6:29 PM): Cristiona (Sales Manager) stated appointment was scheduled in error and vehicle would be released unless customer came in that evening. Expressed frustration about lack of clarity regarding 7-day hold policy. Felt pressured to provide documentation to create buyer's order before second appointment. Declined to move forward without planned visit. Saturday Appointment: Noticed full tank showing only "170 miles until empty." Low key fob battery warning. Requested battery replacement and service check for gas gauge. Aaron agreed to replace batteries. Aaron and Cristiona refused service check on gas gauge; stated vehicle would self-adjust and referenced 10-day return policy. Felt pressured to complete purchase. Asked to leave vehicle on lot until partner could pick it up; felt unheard as Cristiona repeatedly focused on reservation expiring. Aaron commented, "I could never do her job," after interaction. Waited for finance processing while Aaron assisted other customers. Completed purchase; vehicle left on lot for later pickup. Vehicle Pickup: Full tank now read "160 miles until empty." Approximately 9 miles into drive home, "Engine Oil Level Low" warning appeared. Researched warning; advised to stop vehicle immediately due to potential low oil pressure. Upon parking at home: oil warning, tire pressure light, and low key fob battery warning all active. Contacted Dean (Sales Manager). Arranged for vehicle to be towed next morning. Service findings: Oil filter and drain plug seal leaking (required replacement). Battery disconnected and instrument cluster reset to correct gas gauge. All tires underinflated. Key fob batteries needed replacement. Frustrated because gas gauge and key battery issues were raised before purchase but not addressed. Requested dealership keep vehicle; planned to return it within return window. Attempted to contact Aaron regarding title assistance; message left on read. January 31: Called twice requesting Aaron; told messages would be relayed. No return call that evening or following business day. February 2: Returned to dealership to complete return agreement. Assisted by Casey. Casey acknowledged experience was not typical but stated he may have responded similarly regarding gas gauge concern. Aaron approached, asked what was wrong. Expressed dissatisfaction and lack of follow-up. Aaron stated he was busy until 9:30 PM Saturday; did not acknowledge lack of Monday follow-up. Observed unprofessional behavior (frustrated gestures, walked back to his desk and frustratingly pushed a chair, walked out of the office for 10 minutes). Overall experience included: Confusion and pressure regarding reservation/hold policy. Dismissal of mechanical concerns prior to purchase. Multiple preventable mechanical issues immediately after purchase. Lack of communication and follow-up from sales staff. Unprofessional conduct from management and sales representative. Result: Returned vehicle and lost trust in dealership due to poor communication, pressure tactics, unresolved mechanical concerns, and lack of accountability.

    Went here to look at cars, spent an hour on the lot narrowing down what we wanted to test drive, so…read morethen we went in to ask about a test drive. The guy at the desk put our name in and told us no one was ahead and it would be 5-10 minute wait. We left after 30 minutes of no one coming to assist us. I've had much better customer service at small, local lots.

    Proclean Auto Wash - This is a pic of the car wash from Google Earth

    Proclean Auto Wash

    (2 reviews)

    A few months ago I was getting a little concerned .. when I would pull up.. the trash cans were…read moreoverflowing .. trash everywhere .. the equiptment was in bad shape etc.. BUT .. I am happy to say that that is not the case anymore. . and it must have been in early November when I first met Bethany .. an employee who is a hard worker and takes pride in the company she works for and the job she does . The car wash has done a 360 flip from where it was headed .. thank goodness.. and the credit truly goes to Bethany .. she is there quite a bit now .. she's always fixing something- she makes herself present and she is open to listening needs of customers . Her pro active approach to making everything as good s possible is felt and appreciated by all of us who use this car wash frequently .. if your a patron to this car wash .. don't be afraid to tell Bethany how great of a job she has done .. if your an employer of Bethany.. she is a role model for future employees and definitely someone who has your best interest in mind . I almost stopped going to your car wash and am so glad you guys made the right decision and hired her! Thank you

    These guys are great accidentally threw away.My bottom dentures, in these folks came out and helped…read moreme look through the dumpster.We didn't find them, but the gesture was wonderful.It's nice to have great customer service and people be willing to help when you need it.Thanks , you guys!!!

    Lifetime Auto - usedcardealers - Updated May 2026

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