Needles are not my thing, but I feel as if it is important to donate when possible. The Lake Bluff…read moreVitalant staff is very efficient and professional. I always feel welcomed when I enter the facility. One of their weaknesses (at least from my last experience) is needle entry. When the needle was inserted into my arm, it hurt a lot, and it's not supposed to. After a couple of minutes of poking around my arm and shifting the needle, I was bandaged up and told I wasn't able to donate that day because my vein deflated (this was on me, didn't eat enough or drink enough beforehand) . They do a great job of taking care of patients who are anxious, but when my entire sleeve ended up covered in blood (bent my arm after it was bandaged up to pick up my bag), I was in shock. I had never had an experience like this, but the staff was very compassionate and understanding. Although I'm a bit scared to donate platelets/blood/plasma again, I would still go to this location (with more food on my stomach and well hydrated) :)

From the owner: Vitalant is the nations largest independent, nonprofit organization focused exclusively on…read moreproviding lifesaving blood services. We comprise a network of about 120 blood donation centers in nearly 30 states, and provide lifesaving blood and comprehensive transfusion medicine services for about 900 hospitals and their patients across the U.S.

Staff is competent and great! If you are thinking about donating blood, this is a good place to do…read moreit. I highly recommend this life source.

This is a very clean facility and the staff is super friendly they are all hard workers amd always…read morego the extra mile to make sure your taken care of I see one worker in particular Scott who seems to do the work of almost three employees .But thats because he's not talking the whole time but everyone there is very qualified and friendly.

I have been going to the center for a few months now. The place is amazingly clean. The staff is…read morevery courteous and friendly. I totally recommend this center.

Staff owesome and friendly clean place fast in out recomrd to check it help people need plasmaread more

This place has recently been renamed Valiant but when you search for blood donation centers, both…read morewill come up. This place is clean, has a small parking lot, and runs efficiently. I did have trouble making an appointment online, but called and got one scheduled however they also take walk ins. Checkin is self initiated, with lots of sanitizer available, and then a series of tables and chairs to wait at. Right now with the need for blood, it was definitely busy but the staff was very apologetic and continued servicing each donar with speed. I've given blood many times with many centers and I was very impressed with their response when I passed out after donating casually eating my crackers. They swooped me up, got me in a wheel chair quickly with lots of ice packs and settled into a bed. Shout out to Denise who managed my vitals, got my head and lip checked out, then gave all the info to my husband to take me home after clearing it with the rest of the staff. They then called the next day to check on me. I felt really comfortable with this location and the staff that was working enough to go back. She let me know to tell them I had an incident before and they would take extra precautions. I'm happy I could give blood to support those who need it and have so many wonderful people and places to take on that job. Recommend this establishment.

I honestly never thought I'd be motivated to rate a blood donation center 5 stars, but I was…read moreincredibly impressed with my experience at Lifesource. I got in, got checked in right away- we went through all my medical history questions (after checking my blood to make sure my iron levels were high enough to donate) and everything else went incredibly smoothly. Everyone on the staff was informative, friendly and helpful. They said they're in the most need for red cells, so if you're getting that itch to do some good for the world, consider donating red cells -- though of course while blood, platelets and plasma are graciously accepted as well. They make sure you're ok after you donate by asking you to have a snack and wait a few minutes. Really, I felt like they did everything right. Donating full blood took me about 8 minutes. Hoping to go back in 8 weeks (the mandatory waiting period). And you should too.

Staff will pick and choose on who to call and not call . Male up rules as they go along. One day…read morethey don't call express or do one for one. Next day they only call express . Male with bald head in first table is a blatant prejudice person.

Place is horrible blood spots everywhere on the floor definitely will not be coming back here very…read moreunsanitary

This is a two part review. As far as the blood draw and donating, they were great. I have to go…read moreweekly for my draws and Leticia is the person that works with me. She is fantastic. The location has easy parking. The office is bright and clean. The second part is really a shout-out to the staff. While I was in for my last draw, a homeless man can in. He was polite and requested to use the phone as he was homeless and wanted to call his family for some assistance. It was 95f outside. He showed some signs of dehydration. The manager of the facility came out and said, of course. He used the phone, said thank you. The staff offered him some cold water bottles before he left. They also called 911 as they were worried about his safety. Police arrived shortly after to just check him out. They called the EMTs to check him as well and we were able to see that they took him to the hospital. Many places would have just said No and told the person to go elsewhere. The staff at this location really showed they cared about the people and their community.

From the owner: Vitalant is the nations largest independent, nonprofit organization focused exclusively on…read moreproviding lifesaving blood services. We comprise a network of about 120 blood donation centers in nearly 30 states, and provide lifesaving blood and comprehensive transfusion medicine services for about 900 hospitals and their patients across the U.S.

Every donation saves 3 lives! Please donate today! Very professional staff. I come every two monthsread more

As much as I hate coming to do this, I love coming here. Very attentive, gentle, & courteous. It…read moredoesn't take much, everyone should donate if they are able!! Thank You for your care & attention, see you again in a few months!

Clean environment. There was a couple people who were creepy. Needed a new worker to stick me…read more Overall went good too as well.

Not gonna lie, I was scared as a 1st time donor…read more Fortunately Jocelyn and her great team made the experience easy! It seems like they know most donors well as regulars so that was reassuring too. I told them about my fear "issues" and they did their very best to make the process smooth! Was in and out in less than 1 hour! Blessed to be able to help save a life!

Naw no more Everytime I cobe there they say my irons low ...have to drive 29 miles each time only…read moreto be turned away ...weird avg iron for me. Is 35. You have it set at 37? Scam I wasted more money in gas that I make donating .... Think the calibrating machines not accurate. Lee marsh

Everything was great at first the lady's were friendly and attentive. The whole beginning process…read morewas great up until I got to finally donate and it just went downhill. The lady was clearly inexperienced and she punctured my vein causing blood to squirt and get on my shirt and arm and myself never experiencing anything like that before panicked. And no one said anything to me about what was happening! They all gave each other the OH SHIT! What did you do? Look. And I had to keep asking what is going on am I ok?! And the only thing that was out of her mouth was Don't worry you'll still get paid. Wtf?! I don't give a damn about that! Am I ok! Until another person comes along to tell me keep the bandage on for 2hrs you should be okay. I just got up and left! I came back to speak to the manager today and it actually went well and they told me that I wouldn't have to deal with her. Guess what?! That's exactly who I got same black lady with a Medusa piercing. Super rude!