I have been going to the center for a few months now. The place is amazingly clean. The staff is…read morevery courteous and friendly. I totally recommend this center.

Staff owesome and friendly clean place fast in out recomrd to check it help people need plasmaread more

Staff is competent and great! If you are thinking about donating blood, this is a good place to do…read moreit. I highly recommend this life source.

This is a very clean facility and the staff is super friendly they are all hard workers amd always…read morego the extra mile to make sure your taken care of I see one worker in particular Scott who seems to do the work of almost three employees .But thats because he's not talking the whole time but everyone there is very qualified and friendly.

This is a two part review. As far as the blood draw and donating, they were great. I have to go…read moreweekly for my draws and Leticia is the person that works with me. She is fantastic. The location has easy parking. The office is bright and clean. The second part is really a shout-out to the staff. While I was in for my last draw, a homeless man can in. He was polite and requested to use the phone as he was homeless and wanted to call his family for some assistance. It was 95f outside. He showed some signs of dehydration. The manager of the facility came out and said, of course. He used the phone, said thank you. The staff offered him some cold water bottles before he left. They also called 911 as they were worried about his safety. Police arrived shortly after to just check him out. They called the EMTs to check him as well and we were able to see that they took him to the hospital. Many places would have just said No and told the person to go elsewhere. The staff at this location really showed they cared about the people and their community.

From the owner: Vitalant is the nations largest independent, nonprofit organization focused exclusively on…read moreproviding lifesaving blood services. We comprise a network of about 120 blood donation centers in nearly 30 states, and provide lifesaving blood and comprehensive transfusion medicine services for about 900 hospitals and their patients across the U.S.

the people here are amazing and work together well. The…read morequestionnaire takes more time than the donation. Nice work all and at the end I love oreos.

Lake Bluff Lifesource, now known as Vitalant-Illinois, is an amazing place! I have been coming many…read moremany times over the last year and a half and I have been shown nothing but kindness and compassion. Every time I walk in the door I get greeted by name with a smiling face. It also helps that they are very skilled with the needles and I have never had a negative experience with the insertion or withdrawal. If you want to do an amazing thing by donating blood or what I recommend- PLATELETS :) this is the place to do it!

Needles are not my thing, but I feel as if it is important to donate when possible. The Lake Bluff…read moreVitalant staff is very efficient and professional. I always feel welcomed when I enter the facility. One of their weaknesses (at least from my last experience) is needle entry. When the needle was inserted into my arm, it hurt a lot, and it's not supposed to. After a couple of minutes of poking around my arm and shifting the needle, I was bandaged up and told I wasn't able to donate that day because my vein deflated (this was on me, didn't eat enough or drink enough beforehand) . They do a great job of taking care of patients who are anxious, but when my entire sleeve ended up covered in blood (bent my arm after it was bandaged up to pick up my bag), I was in shock. I had never had an experience like this, but the staff was very compassionate and understanding. Although I'm a bit scared to donate platelets/blood/plasma again, I would still go to this location (with more food on my stomach and well hydrated) :)

From the owner: Vitalant is the nations largest independent, nonprofit organization focused exclusively on…read moreproviding lifesaving blood services. We comprise a network of about 120 blood donation centers in nearly 30 states, and provide lifesaving blood and comprehensive transfusion medicine services for about 900 hospitals and their patients across the U.S.

Great location friendly staff never to crowded. I have…read moreissues with floating veins but Terry Is the best Vein chaser, she always finds the best spot to stick me. I call here "The Vein Chaser" she always very professional & also has a great personality always positive and humors us who request her and joke & laugh with her. Grifol I hope Terry is compensated greatly for her service. You should also have other staff should take notes. Love you Terry couldn't do without you! BSP

Staff will pick and choose on who to call and not call . Male up rules as they go along. One day…read morethey don't call express or do one for one. Next day they only call express . Male with bald head in first table is a blatant prejudice person.

Every donation saves 3 lives! Please donate today! Very professional staff. I come every two monthsread more

As much as I hate coming to do this, I love coming here. Very attentive, gentle, & courteous. It…read moredoesn't take much, everyone should donate if they are able!! Thank You for your care & attention, see you again in a few months!

The best spot to donate blood products, I donate platelets and plasma, and good experiences at this…read morelocation. I wish they could do my draw from 1 arm vs. both arms, it makes it harder if I sneeze or something.

Good instructors here. Got my CPR/AED certification from this site…read more They presented the information clearly and didn't waste my time.

Traveled an hour to give plasma, only to find out after calling yesterday that they had nobody to…read moredo a second party verification so they were not taking new donors that day, after calling ahead to make sure that I would have no problems, this is a major aggravation.

It's been understaffed for a long time. Wait times can be long. Other days they open late or…read moreclose early due to no staff. The employees are great though. The other day there were only 3 people ahead of me when I came in. They didn't call anyone for almost an hour. By that time there were 9 donors on the floor and 6 of them waiting to be disconnected. One employee doing the disconnections. I didn't have any more time to wait so I left. I've had to do that more and more lately. Yet they keep signing up new donors. They can't handle the ones they already have.

I'm O- and Today was my second time donating, and I've already scheduled my third appointment. Both…read moretimes, staff was great - very nice, helpful, informative, and made sure I was comfortable. I definitely plan on continuing to donate. Besides having a needle stuck in my arm, great experience!!

I'm -O so after donating blood for the first time I've been contacted when they run low. Always…read moreconvenient time s available to donate and friendly and caring staff. After donating whole blood they asked if I could donated double red blood cells only - I was nervous as the process is slightly different and the staff explained everything and brought a calcium rich snack over when I experienced the metallic taste in my mouth from the aphereisis/plasma re-entry. Lots of snacks available and good after-care instructions. Already scheduled my next donation for June. Check them out, save a life.