This is a two part review. As far as the blood draw and donating, they were great. I have to go…read moreweekly for my draws and Leticia is the person that works with me. She is fantastic. The location has easy parking. The office is bright and clean. The second part is really a shout-out to the staff. While I was in for my last draw, a homeless man can in. He was polite and requested to use the phone as he was homeless and wanted to call his family for some assistance. It was 95f outside. He showed some signs of dehydration. The manager of the facility came out and said, of course. He used the phone, said thank you. The staff offered him some cold water bottles before he left. They also called 911 as they were worried about his safety. Police arrived shortly after to just check him out. They called the EMTs to check him as well and we were able to see that they took him to the hospital. Many places would have just said No and told the person to go elsewhere. The staff at this location really showed they cared about the people and their community.

From the owner: Vitalant is the nations largest independent, nonprofit organization focused exclusively on…read moreproviding lifesaving blood services. We comprise a network of about 120 blood donation centers in nearly 30 states, and provide lifesaving blood and comprehensive transfusion medicine services for about 900 hospitals and their patients across the U.S.

the people here are amazing and work together well. The…read morequestionnaire takes more time than the donation. Nice work all and at the end I love oreos.

Lake Bluff Lifesource, now known as Vitalant-Illinois, is an amazing place! I have been coming many…read moremany times over the last year and a half and I have been shown nothing but kindness and compassion. Every time I walk in the door I get greeted by name with a smiling face. It also helps that they are very skilled with the needles and I have never had a negative experience with the insertion or withdrawal. If you want to do an amazing thing by donating blood or what I recommend- PLATELETS :) this is the place to do it!

Staff owesome and friendly clean place fast in out recomrd to check it help people need plasmaread more

My first experience was okay here. Evenly mixed with friendly, unfriendly, and indifferent. The…read moreAlbert Einstein look-a-like was a little abrasive when he shouted "OPEN CLOSE OPEN CLOSE" at me no other words exchanged but at the end of the day we ARE just there to sell our plasma. Low rating for the shred of compensation you're given for each donation ($45). Before I moved the plasma center I donated at gave $100-150 for each donation. Wondering why they don't pay the same amount here as my old one also happened to be Grisfol owned.

Every donation saves 3 lives! Please donate today! Very professional staff. I come every two monthsread more

As much as I hate coming to do this, I love coming here. Very attentive, gentle, & courteous. It…read moredoesn't take much, everyone should donate if they are able!! Thank You for your care & attention, see you again in a few months!

I'm O- and Today was my second time donating, and I've already scheduled my third appointment. Both…read moretimes, staff was great - very nice, helpful, informative, and made sure I was comfortable. I definitely plan on continuing to donate. Besides having a needle stuck in my arm, great experience!!

I'm -O so after donating blood for the first time I've been contacted when they run low. Always…read moreconvenient time s available to donate and friendly and caring staff. After donating whole blood they asked if I could donated double red blood cells only - I was nervous as the process is slightly different and the staff explained everything and brought a calcium rich snack over when I experienced the metallic taste in my mouth from the aphereisis/plasma re-entry. Lots of snacks available and good after-care instructions. Already scheduled my next donation for June. Check them out, save a life.

Needles are not my thing, but I feel as if it is important to donate when possible. The Lake Bluff…read moreVitalant staff is very efficient and professional. I always feel welcomed when I enter the facility. One of their weaknesses (at least from my last experience) is needle entry. When the needle was inserted into my arm, it hurt a lot, and it's not supposed to. After a couple of minutes of poking around my arm and shifting the needle, I was bandaged up and told I wasn't able to donate that day because my vein deflated (this was on me, didn't eat enough or drink enough beforehand) . They do a great job of taking care of patients who are anxious, but when my entire sleeve ended up covered in blood (bent my arm after it was bandaged up to pick up my bag), I was in shock. I had never had an experience like this, but the staff was very compassionate and understanding. Although I'm a bit scared to donate platelets/blood/plasma again, I would still go to this location (with more food on my stomach and well hydrated) :)

From the owner: Vitalant is the nations largest independent, nonprofit organization focused exclusively on…read moreproviding lifesaving blood services. We comprise a network of about 120 blood donation centers in nearly 30 states, and provide lifesaving blood and comprehensive transfusion medicine services for about 900 hospitals and their patients across the U.S.

This place has recently been renamed Valiant but when you search for blood donation centers, both…read morewill come up. This place is clean, has a small parking lot, and runs efficiently. I did have trouble making an appointment online, but called and got one scheduled however they also take walk ins. Checkin is self initiated, with lots of sanitizer available, and then a series of tables and chairs to wait at. Right now with the need for blood, it was definitely busy but the staff was very apologetic and continued servicing each donar with speed. I've given blood many times with many centers and I was very impressed with their response when I passed out after donating casually eating my crackers. They swooped me up, got me in a wheel chair quickly with lots of ice packs and settled into a bed. Shout out to Denise who managed my vitals, got my head and lip checked out, then gave all the info to my husband to take me home after clearing it with the rest of the staff. They then called the next day to check on me. I felt really comfortable with this location and the staff that was working enough to go back. She let me know to tell them I had an incident before and they would take extra precautions. I'm happy I could give blood to support those who need it and have so many wonderful people and places to take on that job. Recommend this establishment.

I honestly never thought I'd be motivated to rate a blood donation center 5 stars, but I was…read moreincredibly impressed with my experience at Lifesource. I got in, got checked in right away- we went through all my medical history questions (after checking my blood to make sure my iron levels were high enough to donate) and everything else went incredibly smoothly. Everyone on the staff was informative, friendly and helpful. They said they're in the most need for red cells, so if you're getting that itch to do some good for the world, consider donating red cells -- though of course while blood, platelets and plasma are graciously accepted as well. They make sure you're ok after you donate by asking you to have a snack and wait a few minutes. Really, I felt like they did everything right. Donating full blood took me about 8 minutes. Hoping to go back in 8 weeks (the mandatory waiting period). And you should too.

Amazing staff and always super friendly. Very professional with the task at hand and do everything…read morethey can to make you comfortable and feel safe. Appointments are always handled in a timely manner and they are exceptionally thorough with all they do.

Gathe'round and I'll tell you a story. Story 'bout a place where you can trade your blood for…read moregoods, for food, drink, an' ennertainment. A place they wait on you hand and foot, while you repose, contemplatin the good you done, the lives you've changed, all through the power of a clenched fist and a beatin heart. Though the locals have ancient name for it, claim it's the source of life for all their land, most of us just say Viva Vitalant. That means "to live," and that's what you'll do there. I surmise it's what you'll help others do, as well, if you do have a heart in ya. Y'see, when you ride into Vitalant, you stand judgement and answer fer your past deeds, fess up to where you been and what you done. If those of the Phleblo deem you worthy, and accept you into their lands, the gifts are shared. Yours, then theirs. Though you give of yourself, you do so with a mite's hair of discomfort, and the people see to your needs. yes, it's a righteous act to ride to Vitalant. It's righteouser still to return. And though you may not load your saddlebags, you will leave rewarded. And you won't weigh down your pony neither, no. No, you'll feel lifted, lighter, lighter than ever. Just, pray, not light in the head. Y'holler if that happens, y'hear? And there's something else I oughtn't leave out 'bout this story... It's all true. And it could happen to you, just as it did ME! *rolls back sleeves showing mite-sized scars on the inside of each elbow!* That's right... Platelets... Both arms... They got me good. And I keep. Going. Back.

Traveled an hour to give plasma, only to find out after calling yesterday that they had nobody to…read moredo a second party verification so they were not taking new donors that day, after calling ahead to make sure that I would have no problems, this is a major aggravation.

It's been understaffed for a long time. Wait times can be long. Other days they open late or…read moreclose early due to no staff. The employees are great though. The other day there were only 3 people ahead of me when I came in. They didn't call anyone for almost an hour. By that time there were 9 donors on the floor and 6 of them waiting to be disconnected. One employee doing the disconnections. I didn't have any more time to wait so I left. I've had to do that more and more lately. Yet they keep signing up new donors. They can't handle the ones they already have.