I'll start with the good stuff, because this gym does have some positives.
The Good:
1. The Chiropractic care and recovery center is awesome. Not many gyms offer this type of service, so having this available is really cool, and makes for a great 15-20 minutes after working out. Lifetime stands out in this category.
2. The GTX classes are awesome. Nikki & Trenton are two of the best class instructors I've ever had at a gym, and the workouts are intense (as long as you're willing to put the work in). GTX classes are probably the number 1 reason I still have my membership at Lifetime.
3. The facility in general. The weight room is great, there are tons of different running machines and weight machines. As far as offerings, this gym essentially has it all. Bball court, spa, pool, hot tub, cold tub, steam room, cafe etc.
The Bad:
1. The Kid situation is astounding. The basketball courts are amazing at this facility, but they are essentially treated as a daycare from 3:30-7:30 most days. Almost every time I go to the basketball court there are between 15-25 children from ages 10-16 on the court, often times with fast food meals, drinks etc. scattered throughout the floors. On top of that, the weight room is often littered with children too. I get that this is great for families, but for a gym that charges as much as Lifetime does, there needs to be some monitoring of this.
2. Staff. As I mentioned above, there are a couple really good staff members (Juan/Nikki/Trenton/Brittany etc.) but a large majority of the staff come off as extremely anti-social. I am not a person who needs tons of conversation, but at the front desk a simple "Hey, how are you" would be great, and about 90 percent of the staff there don't say a word when you check in. It seems like a small thing, but definitely has an off-putting vibe.
3. Promotion of activities. Primarily the basketball court comes to mind here. This facility has 2 beautiful courts. I go shoot around a couple times a week (2-3) and have never seen a court with less people playing basketball than I do here. I have wondered about forums or community postings etc. to get some sort of pick up games going, but there seems to be no interest from staff to promote this. I have to believe there are people in this area who would be interested in playing pick up at times other than 5 AM haha.
4. Lastly, and this is a small one, the app not having any place for any type of feedback is a little discouraging. The only reason I am writing this here is because the Lifetime App only has feedback settings for how you are enjoying the app itself. There is nowhere to comment on classes, the facility, concerns etc.
This gym has a ton of potential, and I will most likely keep my membership because the facility itself is great and the GTX classes are really motivating, but it falls short in ALOT of categories, especially for a gym that charges as much as they do. I hope they get it together. read more