If I could go any lower I would. I spoke with someone recently whom refused me to speak with a…read moresupervisor. They talked about he cycle being 28 days long when there is 30-31 days per month. I wanted to remove my stuff from the facility this month but the male flat out told me they are going to sell this week even though i have always made my payments. If you need storage this isnt the place especially when your on a fixed income

From the owner: Vaultra Storage offers simple, seamless and secure self storage solutions for all. Whether looking…read moreto store for business or personal use, Vaultra's team will find the services that fit their customers best. The Hamilton location offers the following amenities: Climate controlled storage units, moving & packing supplies, IP Cameras with motion sensors for safety, secure electronic gate entry system, indoor storage units, and U-Haul truck rentals.

I am in the process of moving and am storing my household for a bit…read more This is a lovely storage facility. Clean, bright and reasonably priced. I like that the access to the compound is restricted by key fobs, and because it's so well lit, the place doesn't feel "sketchy", even after dark. I feel like my things are safe and secure. Also, the woman who runs the front desk is super friendly and helpful. I was surprised at the prices for packing supplies -- the bubble wrap and plastic wrap were less expensive than Home Depot or U-Haul.

Thanks to Ultrastor Company for their great service!…read more I am really thankful to Ultrastor for the services that they offered to my mother. My mother is living in Burlington. She has to go for a holy tour to Jerusalem. But she was afraid of losing her possessions. Since it was a long journey, she was not having the courage to keep her things in the house. There are no relatives near her house. So my brother suggested my mother to approach Ultrastor. As they provide excellent residential storage solutions in Burlington, my mother visited them and stored her valuables there. When she came back, she was so happy that she saw her things are there safely stored. I would recommend Ultrastor for its storage solutions service.

Gave a deposit right away when I booked a move but within a week had to cancel move which was 2…read moremonths away. Was'nt offered or given any of deposit back when I asked . I'm sure they would pick up few moves for the orginal date I was going to use. Thought it would be fair to get at least1/2 deposit back Disappointed Customer

It did not take long for Boxed Inn to get our online order ready. We were able to pick up our…read moremoving bundle the following morning. Everything was packaged nicely and the gentleman brought everything to our car. So far, after having used some of the boxes for packing, we can tell they are great material. The moving bundle we got also included tape, bubble wrap and packing paper which has been SO useful. We were able to get all of the moving supplies we needed in one spot.

Excellent in every way and super easy. Everything went very smooth. Started putting stuff in…read moreright away

So far my experience with life storage has been what I hoped for. It is clean and safe, the staff…read morewas extremely helpful and courteous Garry was wonderful and took all my concerns into consideration and found me the best placed unit he could.

After checking several Self Storage facilities in the area I came across Vaultra Self Storage. It…read moreproved to be exactly what I was looking for. The unit we got was new and the cost was lower than other places we had priced out. Rita was very friendly and walked us through the entire rental process. Having someone who understands the customer and their needs is a major plus. I will recommend this location to anyone looking for a storage unit mainly because of Rita's excellent customer service.

From the owner: Vaultra Storage offers simple, seamless and secure self storage solutions for all. Whether looking…read moreto store for business or personal use, Vaultra's team will find the services that fit their customers best. The Grimsby location offers the following amenities: drive-up storage, IP Cameras with motion sensors for safety, secure electronic gate entry system, moving & packing supplies, easy code app to open gate or door, 24-hour gate access 7 days a week, indoor vehicle parking, U-Haul truck rentals and secure outdoor vehicle parking.

I've been using Access Storage at this location for almost a year now. So far so good. Hopefully…read moreprice stays the same *cross fingers*... The initial interaction was a bit off when I inquired about prices. It seems like every few days they gave me a different price. Then they ignored me for a bit in my email exchange initially. I'm not sure why or whether it's their emails servers not receiving my email follow ups. I questioned the price fluctuations and their reasoning is that the system updates the price based on how many storage lockers are available at that given size. So a smaller locker could be priced more expensive than my current larger locker just because it's the last one left and it's on the first floor while my larger one is on the 2nd. I mean it doesn't make sense to me but at the end I found a locker that was cheaper than when I was first quoted and I'm glad I got a bigger locker. Keep in mind there is no light in the storage locker so I bought a little portable headlight that I leave in the locker. The female staff I spoke to was quite helpful and friendly after I confirmed renting them. The management tells their staff to ask people to leave reviews on Google, which means the reviews are not all organic over there. I gave it some time now that it's almost a year, I think I can give a fair assessment. In the winter months the main door that's closest to my locker / closest to the entry gate is sometimes frozen shut. But there are other doors along the side of the building where you can enter from so it's not a concern. In terms of security, you have to key in to get into the gate and also into the building. I haven't had any issues with break-ins so far. I have my locker on the second floor but it isn't too bad. They have storage elevators to allow you to move your stuff up and down. I think out of a dozen or so times, i've been there over a year, I only ran into one time where the storage elevator didn't work and I had to carry my stuff up the stairs. Another one time there was someone using the storage elevator while I was trying to move stuff in. They have a moving cart near the elevator too in case you need to move a lot of things at a time.

Our initial experience was very pleasant when we inquired about climate control. We were told in…read morethe summer months their facilities have climate control, therefore, my belongings will NOT grow mould from the HUMIDITY! I specifically asked about the summer months, as a friend of mine used a different company last summer and had to throw out all of her furniture and clothes that were stored for three months. Seeing that my belongings have been stored since the middle of March when Covid hit, I went back this past weekend to find mould on my sofa and clothes! It was EXTREMELY HOT AND HUMID inside so couldn't stay long. There was mould growing which shows their "climate control" does not help for summer months!! I was told today by one of their managers that climate control only includes heating during winter months. I would NOT RECOMMEND using their facilities during summer months!!! I am a first time customer, and I would never use their company again! I'm extremely disappointed and if I had known about their lack of "climate control", I wouldn't have used this company!!

On Feb 5, 2020. I received the aforementioned Costco gift card and one extra Costco gift card of 25…read moreCAD for the inconvenience caused. Despite my feelings, I have to be fair and concede that Access Storage is a company with a reasonable level of goodwill. There must be some flaws: 1. The headquarters is fine but I insist that this branch's manager is terrible. 2. The complaining process should not be so hard as I've faced. I tried to resolve with the branch manager, the regional manager, the headquarter, BBB, and Consumer complaints and enforcement of the Ontario Government. I hazard that very few customers would be as determined as I was. The bottom line is Access storage maybe be alright to deal with a considerable level of caution.

The manager at this location does a fantastic job with communicating. He's very respectful, I had…read moreno issues with him and the storages are clean too. I recommend this place!

I have had a locker here for many years. Live in a condo and there is never enough storage space…read more Love the hours-open so many hours. always clean and very well kept. I have tried other places, but in my opinion this is the best. The only concern I have is the washroom. I wish it could be kept cleaner, but realize they can't go in and clean it after each person uses it. I would recommend this storage locker for sure.

A nightmare of an experience. The worst customer service and support money can buy. Overpriced,…read moreunorganized, unresponsive and unsafe. Moved in for a year to see prices increase, basic needs not met around the facility, and staff who don't care. Moved out to save money and gain peace of mind. Terrible.