IF YOU VALUE YOUR POSSESSIONS, DON'T USE ACCESS STORAGE!!…read moreThis facility is infested with rodents. The staff are all well aware of this issue but don't warn you prior to signing up for a unit. We had all of our home contents in storage for nearly 2 years while traveling and returned this past July to rodent urine and excrement on EVERYTHING - furniture, kids toys, boxes and bins chewed open, and our brand new Endy mattress and Dyson stick vacuum destroyed. Management told us they are aware there is an issue with rodents only after we brought the damage to their attention and said that a regional manager would be in touch. It took writing several reviews to finally receive a response. Scott, the regional manager offered us compensation in the amount of $900 which doesn't even cover the cost of a new mattress, but advised it would take up to 6 weeks to receive the cheque. It has been over 10 weeks and no one will answer our emails and no cheque has been sent. There is ZERO customer service or support. We spent over $10,000 in storage fees and had over $2000 in damages that aren't even covered by their mandatory 'insurance' policy. This company is criminal and should not be in business. I cannot express my dissatisfaction and frustration enough. Avoid this company at all costs!

From the owner: Welcome to Access Storage - Downtown Hamilton, we are conveniently located at 391 Victoria Ave,. We…read moreprovide safe and convenient storage solutions in Hamilton and across Canada. In addition to moving and packing supplies, we offer safe and secure Hamilton heated storage units, drive up storage, and auto storage solutions. At Access Storage, we believe in the importance of supporting the local community, and enthusiastically sponsor various organizations and charities. Shop Canadian. Store Canadian.

I've been stopping in at this location regularly to drop of Fedex packages for pick up. The…read morelocation is easy to access, not too crowded and you are greeted by Carlos; a dual employee for Access Storage and Fedex. Parking can be a bit muddy and its just an easy turn off industrial. Be mindful that Fedex pick ups occur every day of the week except Thursday.

We have been using Access Storage Cambridge for many years! Carlos has been amazing to help us get…read morethe right size storage for our needs. Even in an emergency situation (basement flood), he's there to help! So grateful! Thank you!!

I am in the process of moving and am storing my household for a bit…read more This is a lovely storage facility. Clean, bright and reasonably priced. I like that the access to the compound is restricted by key fobs, and because it's so well lit, the place doesn't feel "sketchy", even after dark. I feel like my things are safe and secure. Also, the woman who runs the front desk is super friendly and helpful. I was surprised at the prices for packing supplies -- the bubble wrap and plastic wrap were less expensive than Home Depot or U-Haul.

Thanks to Ultrastor Company for their great service!…read more I am really thankful to Ultrastor for the services that they offered to my mother. My mother is living in Burlington. She has to go for a holy tour to Jerusalem. But she was afraid of losing her possessions. Since it was a long journey, she was not having the courage to keep her things in the house. There are no relatives near her house. So my brother suggested my mother to approach Ultrastor. As they provide excellent residential storage solutions in Burlington, my mother visited them and stored her valuables there. When she came back, she was so happy that she saw her things are there safely stored. I would recommend Ultrastor for its storage solutions service.

Absolutely horrible. Never, ever store your items here…read more On July 29/2025 I incurred over $100 in fees from a truck rental due to the false advertising Access Storage has about 24/7 Access. They fail to advertise that this location is an exception to that rule, and you'd have to look into their specific website apparently to find that out. I also had no notice, despite detailed monthly billing statements, informing me when the promo I signed up on was ending and the sudden doubled bill came as a shock. Please note that if you are even a little late on your bill, they will harass you with emails, texts and constant calls, so it is very reasonable to expect that at least a note of increase would be added to the last promotional bill. I submitted a Better Business Bureau complaint in the summer of 2025 after the Manager at this location, Rinkje, refused to do anything in line with any sort of customer service. Now, in February 2026 (6 months later) I finally got in touch with the Senior Manager, Michael Hu, who proceeded to cut me off, yell at me, and tell me there is absolutely no repair they are willing to make for the fees I incurred due to their advertising while blaming me, the consumer, for their mistakes as a company. I have a recording that I will be submitting to news organizations of Michael Hu, a grown man, raising his voice and cutting off a young woman who wanted her concerns addressed after 6 months of no resolution or response. BBB themselves told me they had a hard time getting in touch with this business, but according to Michael Hu, he "tried to contact me right away". They continue to refuse any sort of resolution.

I feel neverus at the begging to have to make order in Stouffville ON becausef my location is BC…read more different state. I try and do it. all related extro jobs I faced like accepting delivery, locker's key etc. are solved by manager Ms, Josephite by phone conversation and email communication. She arranged acceptance delivery for free, and mailed key to my location in Vancouver accordingly. I feel safe about it.no worry to make space to store in a different ON state. and fulfill my first navigation with them. Nothing bad, Nothing worry. This time, I also need available service, and know well about their improvement by instant online-chat to answer all my questions. and a pleasure thing to do is earn $ 25 credit in my account by writing such review from my deep heart. Because I will satisfy my own customer overseas for my service in Canada, a different country. Good, Better goes towards in half a year! Thanks.

Great local business that rents trailers for home or commercial use…read more All Trailers are certified and we bring you one or 100 plus to suit all your trailer storage needs.

From the owner: Vaultra Storage offers simple, seamless and secure storage solutions for all. Whether looking to…read morestore for business or personal use, Vaultra's team will find the services that fit their customers best. The Brantford location offers the following amenities: drive-up storage units, indoor storage units, IP Cameras with motion sensors for safety, secure electronic gate entry system, moving & packing supplies, mail box rentals, easy code app to open gate or door, heated & non-heated storage units, 24-hour gate access 7 days a week, indoor vehicle parking, U-Haul truck rentals and secure outdoor vehicle parking.

Green storage is a great place to store your stuff, very clean and access is also great. But!!!…read moreThey charge you more than it's worth and if you need a mover do not use Move4u that's their friends they use to help you move out of storage. That company charged us 1250.00$ for four hours. They had a U-Haul rental that costs about 50 bucks for that amount of time. So they charged me 1200 for two guys who took lunch and charged us another hour so they could take the U-Haul back. Are you kidding me!! It was the smallest truck. They did work hard but never will u ever use that moving company again! Total actual time was 3:45 hours and we paid 5 hours. Plus their lunch bullsh...! If you deal with green storage i believe it's there weekend buddies out to make a buck. So no good things here to say about move4u

Amazing Facility and Amazing Staff to go with it. Love…read morestoring my items here, Best Site!