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    U-Haul Moving & Storage

    2.3 (3 reviews)
    Closed 7:00 am - 7:00 pm

    Services - U-Haul Moving & Storage

    Self storage

    Trailer rental

    Truck rental

    U-Haul Moving & Storage Photos

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    U-Haul Moving & Storage

    U-Haul Moving & Storage

    (4 reviews)

    Just got off the phone with a "manager" ! Reported a failed…read morejob done one year ago on one of many trailer hitches we get our customers to have installed because our shop is just too busy! All four bolts were not even tightened! The was the first time I ever used this hitch! I'm a mechanic! Come on! Motive your staff! Get them to do safe jobs! If I ever had time for myself like I actually have today to use the truck and trailer I'd be flying. But today I have to get dirty. Redo your careless work! Fix it! Educate your team!

    May 31st, I made a booking for a 26' truck for pick-up June 11th in Caledonia, ON. June 10th, I'm…read morenotified by U-Haul that the only truck available in ALL of Ontario was a 20' truck in St. Catherine's, ON. An hour's drive away. Only one problem. I didn't have access to a car. So it would've been 14 hour walk. Look, I get it if it's not in your business model to have staff drive the requested trucks, or even just what's available, to the requested pick-up location. But you're telling me in 2022, you don't have software with an algorithm to determine what trucks are available at what locations that's close to what your request was? Even if you haven't taken that logical step, you're telling me it takes you 10 FREAKING BUSINESS DAYS for your team to assess that it's not possible. I'm sorry. Get with the times. This is not an acceptable level of service. I challenge someone with the funds to do so to take on U-Haul. Their level of service is absolutely atrocious. They are ripe for the picking to be taken down and replaced with a fair superior service with only a common sense business model and some modern day techniques. Until then, I'll simply never use their service again. NEVER!

    Outdoor Travel

    Outdoor Travel

    (41 reviews)

    Fantastic RV Dealer, knowledgeable, professional staff. Beautiful new building very clean well…read moredesigned. Great prices on Trailers of all kinds. Super selection of accessories.

    Please be cautious of the reviews provided. They provide a credit for completing these when you…read morefirst purchase your trailer (this is typically before you have any concerns....). Since writing our intial review, about our positive experience buying, we have had multiple issues that have been not resolved/poorly resolved by Outdoor Travel. These are the most recent..... -Within a year, our flush "leaked" and flooded our trailer. This was the second time we used the flush to clean the black tank. They "fixed" it, only to find that it was still leaking when we tried to use it again. We just decided we weren't going to deal with it and have not used it since. No cost for them to "repair" it, but we recieved a $200 bill almost 7 months later, when they told us this was actually not covered. -seals on our slide out - again within a year, these starting falling off. We took it in (the same time as above) and they "fixed" it by putting staples in the seal. We were not happy with this fix, but I called Aspen and they said this was their recommendation. Again no cost at pick-up, but again we recieved a bill 7 months later, another $200 for staples. - back window was very hard to open - again within the year. We took it in (the same time as above) and they "fixed" it by bending it? It still sticks......Again no cost at pick-up, but again we recieved a bill 7 months later, another $100. So total for this bill, when we were told no cost at pick-up in May (we received 7 months later...even though we have been there a couple times since and they did not mention) was $600 and they put some staples in, pushed the window in, and fixed one fitting on the flush and now it leaks somewhere else...... Again, these are only some of the issues we have had......I would think twice about buying from Outdoor Travel.

    U-Haul Moving & Storage - selfstorage - Updated May 2026

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