On Feb 5, 2020. I received the aforementioned Costco gift card and one extra Costco gift card of 25 CAD for the inconvenience caused. Despite my feelings, I have to be fair and concede that Access Storage is a company with a reasonable level of goodwill. There must be some flaws: 1. The headquarters is fine but I insist that this branch's manager is terrible. 2. The complaining process should not be so hard as I've faced. I tried to resolve with the branch manager, the regional manager, the headquarter, BBB, and Consumer complaints and enforcement of the Ontario Government. I hazard that very few customers would be as determined as I was. The bottom line is Access storage maybe be alright to deal with a considerable level of caution. read more

The manager at this location does a fantastic job with communicating. He's very respectful, I had no issues with him and the storages are clean too. I recommend this place! read more