I asked Kyle the owner he also has other companies Smooth Movers is also his .Before I booked my…read moremove I asked if he was insured (YES was his answer) The mover showed up and started to wrap up the wooden furniture which I was thing to myself NICE. I had removed all the draw from most of my furniture. I have no boxes just furniture. The dining room table was one of the very last items to be loaded and was carried out to the truck by ONE person it was not wrapped . At the other end I notice damage to the top of the table. It was not us the mover said it was you (me) that damaged the table. I know what happened the person carrying it to the truck hit a wall mount in the garage dislodging that from the wall and damaging the table. It has gone down hill from there. I as that the mover confirm on the invoice that damage to the table there Kyle the owner would not supply any insurance information He laughs and claim that I would only get 60 cents a pound for the damage and should go through my insurance for the repair his employee did to my table. THIS is a franchise so I am only commenting on this person. I would not recommend this mover to anyone.

I recently hired this company to move on feb 16. I would like to give a higher rating because the…read moremovers Devon, Aaron and Adrian were amazing. Great guys, very professional they knew exactly what they were doing.During the move the hardware to my refrigerator door went missing rendering my refrigerator useless. I'm pretty reasonable. I get that things happen, somehow in the chaos the hardware went missing. My issue is the poor follow up, lack of communication and assistance from the owner/main office. I cannot count how many times I have called inquiring about the missing parts always being told someone would get back to me. No one EVER did. I even called and left a message that I have found an appliance place that will order me the missing hardware could the moving company reimburse me. No response. On top of all this I moved my moving date from Saturday to Sunday at their request. Because of bad weather and they had fallen behind with their booked moves so I accommodated their request. I was told I would get a $50 off my moving bill for doing this. I didn't get that either. Disappointing

I would not use these movers again. They damage my bedroom set. Scratched my dining room table. It…read moretook them 5 and a half hours to move 3 living room chairs, couch, 2 lamps coffee table and 2 end tables dining rm table sm china cabinet sideboard, tea cart curio cabinet 5 chairs that went with the dining set.bed, dresser,2 end tables tv and stand, 19 garbage bags of linen and clothes and 3 large tote 11 sm boxes It took them 2 trips because the truck they brought was too small. They had four men. It cost me 820.00 they wavier the tax in lew of the damage to my property. .Beware of this company.

There are many movers to pick from in the St. Catharines area, but I'm so glad that we picked…read moreSeniors On The Move! Scheduling was easy, the movers showed up on time, they were professional, courteous, efficient, and worked very hard!! Thank You for helping my parents move!!!

Excellent service in all categories. We hired Good Neighbors Moving to consolidate two houses into…read moreone. Lucas and Tim were responsive, on time, careful with our belongings, and respectful. I would highly recommend them and would use them again. I interviewed three moving companies. These guys impressed me the most. They called me back immediately and had the clearest pricing plan of any company in the Buffalo area. The day of our move they were on time and kept me updated on their arrival. They individually covered everything dresser, table, and bookcase to protect them. At the end of the move there was not a single mark on my walls or on any of my personal items. Most important these guys were respectful. Our move took all day and I never heard a bad word or inappropriate language. You always worry inviting a stranger into your house. These guys introduce themselves and we're polite to my whole family. Good Neighbors Moving was an excellent choice for our move and I would highly recommend them to anyone. These guys are professionals and take pride in their work.

Great Experience! I've not used movers like this before where I rent the truck and they do all the…read morework. It saved me over $300 from what a traditional move would cost. Trey and Ben arrived on time, were very professional and courteous, took great care of our stuff, and were able to pack everything into one trip thus saving me a lot of time and money. And best of all - nothing was broken. Can't ask for more than that. I highly recommend and would use them again.

Ben's Moving guys were courteous, prompt and careful on November 27 and also about a month earlier…read more I highly recommend their service.

Ben's Moving was a referral from a connection and provided great feedback of the quality service -…read moreso I decided to go with them. Prompt, friendly and efficient service provided by the company. Mo, the moving coordinator provided excellent service and guided the other movers with much professionalism. Price point was competitive with other local companies as well. My overall experience with the company was excellent to say the least. I will be using them again for my next move and would highly recommend them.

I used We move 4 U twice in the last two months and found it a very satisfactory experience…read more Movers showed up on time, were organized and quick to load and unload the truck. Easy to deal with and easy to reach and make necessary arrangements. Definitely recommend and will use in future if needed. Thank you guys.

I used We Move 4U in December 2024 to move from Port Colborne to a neighbouring town. Number of…read moremovers: 3 (including the driver). I discovered We Move 4U by accident. I was reading someone's complaint/review online about another moving company and saw information about We Move 4U. I contacted We Move 4U and spoke with Peter, the owner and made an appointment for him to come over to do a walk through and give a quote. Peter showed up promptly for the appointment and followed up after as promised, with a quotation. He was friendly and professional in all our interactions. He was transparent with the price. There were no hidden costs and no additional costs. The rate was an hourly rate and my quote was based on the estimated total amount of time it was supposed to take, including travel time, for the move. They collected the payment in full after unloading all the items in my new place. There were different payment options available. They use enclosed trailers, not trucks, to do the moves and they used one trailer to move all my items (from a 3 bedroom house) in one trip. The items were packed carefully and in such a way that everything fitted neatly. I couldn't believe it. The crew (two guys each named Dave, and a younger guy) worked fast, carefully, and efficiently to load and unload my items. Thanks again Peter and crew. I was satisfied and impressed with the service and have been recommending We Move 4U by word of mouth ever since.

We requested 3 guys and a truck to help us move from our house to a new one, and it was nothing but…read morea nightmare. We were originally quoted 140 an hour for the 3 men, and they said it would take about 5 hours. Wrong.. 1 guy showed up with basically a young teenager, an hour later from the time we were told they would be arriving. We were confused but had no choice but to go ahead, as we needed to be out of the house by the end of the day. The 2 guys got what little amount of large items we had left to move in the truck within an hour and a half-amazing. We thought wow this is going to go smooth and fast. Then when it came down to the final large items-washer/dryer and fridge they could not move those items without the 3rd guy. So from 1pm to 3pm they sat in our driveway waiting for this person to arrive. I was really confused on how this was okay? If I am paying for 3 movers then 3 should show up for the day they are scheduled to. They gave us the run around saying well the guy has an appointment or he couldn't get a ride and it was nothing but non sense. Finally after 3pm another young boy showed up to assist. They were struggling to get the washer/dryer down the stairs and there was an issue with getting the fridge out of the house as it did not fit which took a while. Finally at 445pm they finished and took off to the next location which should have only taken 25 minutes at MOST 30 minutes. They did not arrive until 6pm. They decided to go get a drink for an hour and 15 minutes.. after sitting around for 2 hours. I am all for having a break and needing a refreshment but not when its on our dime and expense and taking that long that is not ok. When they arrived at the location of where we were delivering the washer/dryer and fridge the 3 guys struggled to bring in the items into the home of the gentleman who purchased our appliances and in the process scratched his floors along with the washing machine. I have no words for what kind of unprofessionalism occurred. They took an hour to drop those items off at this gentleman's house and during the drop off the 1 boy basically stood there watching as the other 2 struggled. The last stop was our new house which was about 7 minutes from the last location and at this point it is 7pm and we are just wanting this to be over with. My husband myself, my 70 year old father-in-law and 6 year old son are all unloading at this point just for this to be done before 9pm. I understand it was hot and the guys are sweaty, but half of my furniture items delivered were covered in their sweat, and with that came dirty wet hands, so there were dirt fingerprints on all the white dressers and ottomans. Some items were broken and damaged upon delivery as well. We finally finished at 830pm, and after numerous calls with the owner's mother, who was covering for her son, they still tried to quote us $1400. She gave us 100 dollars off for the inconvenience. I am shocked at what an unprofessional company Johnsons is. You request 3 people and get 1 person and children along with it. When we expressed our concerns to the woman, she told the guy why she was giving us a discount, and he decided to come at us for it, saying how can you say we didn't work? I explained to him that he worked his tail off that day, but the other 2 did not. And the fact that we had to assist during the move was a poor reflection on them. I don't understand how a company that says they provide excellent moving services contracts movers who aren't reliable and punctual. On top of all this, when we were looking to pay via credit card that day, the lady said that their accounts were having issues and the only form of payment was cash. Unfortunately, thats not really our problem as a customer. You can't expect people to have that kind of money in cash when you provide all forms of payment. I would highly recommend you use ANYONE else but Johnson's Moving! Worst experience ever.

Beware. Keep an eye on the guys who do the actual moving. Ask to check the whole truck including…read moreinside the cab. They like to take things you won't notice for a while. Like small tools, etc. Every time I go to do a job I realize something else is missing. Everything I moved is unpacked and gone through many times trying to find certain things. I wanted to make sure before I wrote this review. I contacted the office and basically was told they couldn't do anything unless I could prove it. Other problems with the move as well but this is the biggest thing I want to warn others about.

great service, professional and efficient, accomidating, friendly, dissassembled my furniture and…read morereassembaled it all in a timely manner

They did a super job with a complex move! We have furniture that needed to be disassembled and…read morereassembled, as well as some very heavy furniture. And we have a LOT of books. In our new house, we just had the hardwood floor refinished, so we asked the movers to be very careful-- and they did handle everything with care and patience. Very courteous and punctual guys and clear communication.

The drop off guy was extremely nice. It made way more sense to do this then to rent the truck and…read moredrive it all the way here. It was cheaper and way easier. Thank you.

My first time using U-Pack. Overall a great experience. Moved from Buffalo to Pittsburgh. Used the…read morefull 28'. The cost was very fair. The equipment and drivers were great. The only challenge I had was me not having a full understanding of timelines. Allow a full day window for each of the drop off, pickup, delivery and return pick up of the truck.