Good Staff, Excellent Facilities, Great Location! Appalling communication and lack of clear guidelines surrounding use of property by Edward Cau. Retaliatory claims, hot temper and shouting fits, and client harassment. We will never do business with the largest storage company in America because of Edward, personally. As opposed to handle the information we requested to remain upstanding clients of the property, as opposed to provide clarification to the policies and commitments we have as clients, he issued a move out notice. In stead of doing his Job as the manager, he retaliated and took the easy way out by issuing us a move out. This has been escalated to the DM and higher. Fortunately, there are good people within the company, so we have received notification of the policies and commitments surrounding the property from other employees. This further confirms our escalation and complaint on behalf of harassment and retaliatory claims when we have been nothing but ideal clients and assets to the property. Should this continue, we will seek legal remediation. Minus a star for the foot traffic and prying eyes that are innate in this area and the requirement to keep your unit open while working inside, despite Glendale PD advising against this. There's a diverse crowd of vagrants that wanders these parts, lock your belongings up and you should be okay when you're away. I've had a garage unit here and a few different indoor units. Since 2023 and/or prior. As long as you invest in heavy duty locks, you're fine. I've opted to stay away from ground floor units due to the variety of individuals that wander these parts. You never know what you may encounter. With the exception of the outdoor units, which are not ventilated to store vehicles and receive complaints from parking. I thought these were 24/7 access garage units? Not anymore apparently. Zero ventilation - please store your valuables INSIDE. Police presence is heavy; which is good to keep our stuff safe. Glendale PD will occasionally sit in the lot to complete their paperwork, etc. Feels safe with the extra patrols. They also occasionally show up at the hotel across the street. Very good people, Glendale PD. TLDR: Just don't do business with this location due to the Site Manager, Edward Cau. If you do, Invest in quality locks, ensure the safety of you and your belongings while on the property, be aware of the value of your items stored and you should be a okay. COMMUNICATE YOUR INTENTION FOR USE IN WRITING AHEAD OF TIME AND RECEIVE WRITING BACK . That way, if you encounter subsequent violations for spending too much time in the unit you pay for working on your business, you can find alternative remediation in addition to stop giving this place your support and money. read more

Life Storage - Glendale - Life Storage Glendale North View - Self Storage Near Me - Glendale, Colorado

I rented here for 1-1/2 years starting in February 2023, and I recommend it highly. Staff are efficient, friendly, and helpful. I had some issues during move-out that required me to leave a trailer at the property overnight and vacate a day later than my notice, and they were very accommodating (thanks again Saul!). I moved to this location after I experienced a break-in at a Public Storage facility on Center St (not near this location). Unlike Public Storage, this place had more than adequate security camera coverage around the facility. The property was always kept clean (bathrooms were spotless) and well-maintained. Also unlike PS, there were plenty of dollies that were always staged near the entrance doors (i.e., I didn't need to wander around the halls looking for one). I'm not sure what triggered the couple of 1 and 2-star reviews here, but reading between the lines, it sounds like they were trying to use the facility in violation of Life Storage's policies. Don't do that, and this place will serve you well. read more

WARNING!!! Don't use Life Storage in Glendale, CO on Birch Street. They have had at least two break ins in the last two months. Maybe more, because the manager refuses to disclose how many. By the way, his card says his name is Eddie C (no last name listed). Phone number 720-763-8743. He refused to answer questions about how they are going to prevent it from happening again. He was rude and arrogant and should be replaced. The corporation needs to step in and take management of this situation or break ins will continue. I didn't find out about the break in two months ago until I came to my storage unit and found my lock drilled out. Since they don't appear to be doing anything to protect their clients, I recommend all who use this facility move their items somewhere else. read more

Very helpful manager. Super pleasant to deal with and felt like I was treated as a preferred customer. Best experience I've ever had at the storage place. read more

Amazing customer service! Love the managers & how they explain my plan & what I have to pay! The store is always so clean!

I had storage at Life Storage in Glendale for two years. Never had an issue and all items were secure. I like the security as well as the many dolly trucks available at the elevator entrance. Checking out today Chi was very helpful and diligent. If I ever need storage again I would go back. read more