This review is for the Imaging and Diagnostic part of the Emergency Room at Novant North. Various…read morepart of Novant North are also on Yelp under different entries but this is the closest. These guys are amazing. Friday night, I fell and went face first into a door jam lacerating my face and tongue. Literally a bloody mess. Next morning, tongue was still bleeding and we thought it might need stiches. along with restricted breathing due to swelling. Local Urgent Care could not help and suggested going to an ER. We walked in a little after 8:00am and were taken back within 5 minutes. Nurse came in for vitals and the Dr. came in a few minutes later and checked me out. Due to the location of the cut on the tongue, getting stiches was not indicated and that it would heal on it's own. That said, as a precaution, the Dr. ordered a series of X-Rays and CT Scans of the head and thorax ( 5 in total ) looking for any trauma or underlying condition that could explain the fall other than my right knee going out. It's was previously replaced in 2004. I have previously had 2 TIA's so may have been looking for signs of a 3rd. The staff was outstanding. Very professional and fast and explained every part of the procedures. Went back to my cubby hole where my wife was at and the nurse finished up by taking blood and giving me a tetanus booster. The Dr returned and reviewed the result and fortunately no traumatic damage other than cuts and bruises. For follow up, he did indicate that he wanted me to follow up on Monday with my Primary Care Physician. With swollen tongue, not a lot of fun and looking forward to solid food again.

I just had the worse experience with the radiologist at this facility she was rude, rough showed no…read morecompassion for a sensitive subject matter as screening for breast cancer. I have never had a radiologist until today roughly move my head and arms in order to take an image. She failed to answer questions then when she did she spoke without empathy patience or concern. Please provide Tina with additional training in customer care.

Just had my 2nd MRI at CIS. I was helped by Technicians Bryan Harmon and Peggy. Both were great…read more Peggy expertly handled the IV, which was practically painless. Bryan kindly greeted me and made sure I was comfortable, as did Peggy. I've only been in Rock Hill a little over 1 year but am so so glad to have discovered CIS. The staff there makes the imaging experience as nice as possible. I highly recommend!

Went in for ultrasound and waiting to be checked in took so long, I decided to have a seat. Finally…read morea Second Lady came up and checked me in. I completed the forms prior to my appointment and forms I signed inferred I would be anesthetized, however, I wasn't. When it was my turn, my husband asked me if I wanted him to come too, which I did, but the Asian-looking lady (Vietnamese maybe) stated that he couldn't but my review of the documents say children can't come back to the exam, not grown ass HUSBANDS. She was not very personable AT ALL for someone who had to be in a patient's personal space and I likely wouldn't accept another appointment at this location. Some people like to ego trip on the most minimal measure of authority and there was absolutely no other reason to deny him from coming back with me. Then she tried to get smart with me when I asked if I were pregnant would he not be allowed, stating "you'd be up the street in obgyn, not here. Rude and unnecessarily aloof.

I recommend this Imaging center. The receptionist to the Dr office...all were friendly & cared…read moreabout me. I had a great PA & Dr take care of me.

Went here for a CT chest scan on Friday, April 17th. I checked in with "Tita" who I'd previously…read morespoken to on the phone, and she is delightful-- cheerful, warm & very professional. Can't say much about the tech or "nurse" who conducted my scan. I had to ask nurse 3 times to move the pillow so it supported my head, not my upper back (which had me gagging). She told me at a certain point she would give me a shot of contrast, and when she did it really HURT -- she is no Phlebotomist! I developed a black & blue mark at the site, and it's still sore four days later! Tech asked if was allergic to iodine, and I didn't really know but told her I was allergic to shrimp (lots of iodine). Tech said they had a "way around that, whatever that meant. Also, I had the impression the tech would be communicating with me throughout the procedure. Instead, there suddenly was this pre-recorded LOUD male voice barking "breath in, hold breath, breath out, breath. . . .";, i.e. no human contact. Thankfully the scan took only 5 minutes -- a LONG 5 minutes! When it ended the tech wheeled me out to the waiting room where my husband was. I was given no piece of paper with what to expect after receiving the scan, especially that contrast dye! I had to do all the post procedure research myself on-line, and that's where I found out why I was so horribly exhausted, stomach aching & dizzy. Making matters worse, I called yesterday to ask who would be reviewing my results there. This receptionist (named Adrienne) bluntly answered "I don't know". I asked her if she could find out, and her answer was "All I can do is print out your results, and you can come pick them up, bring your ID. I just wanted off the call and to see what she printed. Husband stopped there to run in to get them a couple hours later. He forgot her name, but one receptionist was not there (I'm guessing Adrienne). He said to Tita there should be a printout of my CT results for me (he brought my I.D.). Tita looked everywhere for them, there was no printout to be found, so Tita printed them. If it weren't for Tita I don't think I'd have a positive thing to say about Carolinas Imaging Services, Ballantyne!

I came to Life Line Screening for a complete preventative wellness body scan. They offer five test:…read moreCarotid Artery/Stroke (buildup of plaque in carotid arteries), Abdominal Aortic Aneurysm, Osteoporosis (abnormal bone mass density), Heart Rhythm ((Atrial Fibrillation) and Peripheral Arterial Disease (plaque buildup). Since these test are preventative and not systematic most instance companies won't pay for them. For$149 an hour of my time it was well worth it. The nurses I met during my testing from Asia at the door to Ashley, Lily and Kelly were all great. The only drawback is the screens could be pulled back a little further to create a bit of separation between the waiting room and the testing area.

This is a large building off Hawthorne road and Trenwest. Its very easy to find as its not too far…read morefrom the roadway turn off. There's plenty of parking as the lot is quite large and it is located at the main entrance for easy access. When you step into the lobby you will see the large reception area. Someone on the staff will cheerily offer assistance to guide you as to who can help you quickly. There wasn't a wait for service and once you check in at front desk you will be guided to seating area. I didn't have to wait but approx 5mins before someone on the medical staff came out to escort me inside the clinical area. So nice not to have to wait for ages to be seen. My appt was 4pm which seemed like a good time to pick if you want a stress free 1st experience. As I was waiting a few people came in wondering where audiology was. Just so you know...it's upstairs.

I have experienced various types of imaging at this facility. I was followed for 5 years with CT…read morescans after stage 3b rectal cancer treatment. I also do my annual breast MRIs here. I have also had an abdominal ultrasound done. All of the techs are very nice. They do their jobs well and are very caring. I appreciate the fact that most of the CT staff are trained to access power ports for the IV contrast. I only wish the MRI staff were, as well. Last time, it took 3 people, and 5 tries, to get my IV going.

This facility is the absolute worst imaging service facility that we have had the unfortunate…read moreexperience of dealing with the imaging staff is fine, but the admin staff shakes you down for a "down payment" that never gets credited back, even though the insurance pays in full, and they are the most uncooperative staff that we have ever encountered We asked our oncology team to book us anywhere, but the Huntersville facility, because we have had nothing but bad experiences , EVERY TIME!

Always professional and good at being on time for scheduled appointments. Still have to wears…read moremasks and betting this will never go away in these environments. Easy to get in and out; building is located deep inside Baxter Village. Nice that SC allows you to make an appointment with no script, mammograms are wellness and glad it is super easy to take care of this requirement in SC with such a great facility and staff.

I went for a liver and gallbladder ultrasound today and the quote was more than $1200 and I had to…read morepay $420 from my pocket, it seemed to much for me and my wife had the same gallbladder test, the same day but in a different clinic so I called her to see how much it was at hers, $158 dollars and we are under the same insurance!!! I left immediately and cancel my ultrasound. I am really upset as I have lost 3 weeks of waiting time for the appointment, now I need to ask for another appointment and I do not have the results. I am very disappointed with my general doctor for sending me there, they might care for my health but for sure not for my pocket. There are clinics for all pockets but this one wasn't for mine.

I took my son for a mri and it was a quick in out process was there less than a hour everyone was…read morenice nice and helpful I would recommend this place to anyone that needs that type of stiluff done

They are slow. I was the only one in the waiting room and it took 25 minutes to call me to fill…read moreout my record because they had installed a new system and it seemed nobody knew how to make it work. Some training, please? Then another 20 minutes for the actual X-ray. Staff was laughing and chatting while I just waited and waited. Better imaging places out there for you.

All in all they're pretty good. As a walk in it. Usually about 45 minute wait. Results usually…read morewithin 24 hours.

Made an appointment online for Sat morning bloodwork (Aug 30th). The staff was fast, friendly, and…read moreefficient. I did not wait more than 5 minutes to be taken back. The lady who drew my blood was kind, personable, and thanked me for making the appointment. And she was very good - I barely felt the needle go in! I always use this location when my Dr orders bloodwork!