This review is for the Imaging and Diagnostic part of the Emergency Room at Novant North. Various…read morepart of Novant North are also on Yelp under different entries but this is the closest. These guys are amazing. Friday night, I fell and went face first into a door jam lacerating my face and tongue. Literally a bloody mess. Next morning, tongue was still bleeding and we thought it might need stiches. along with restricted breathing due to swelling. Local Urgent Care could not help and suggested going to an ER. We walked in a little after 8:00am and were taken back within 5 minutes. Nurse came in for vitals and the Dr. came in a few minutes later and checked me out. Due to the location of the cut on the tongue, getting stiches was not indicated and that it would heal on it's own. That said, as a precaution, the Dr. ordered a series of X-Rays and CT Scans of the head and thorax ( 5 in total ) looking for any trauma or underlying condition that could explain the fall other than my right knee going out. It's was previously replaced in 2004. I have previously had 2 TIA's so may have been looking for signs of a 3rd. The staff was outstanding. Very professional and fast and explained every part of the procedures. Went back to my cubby hole where my wife was at and the nurse finished up by taking blood and giving me a tetanus booster. The Dr returned and reviewed the result and fortunately no traumatic damage other than cuts and bruises. For follow up, he did indicate that he wanted me to follow up on Monday with my Primary Care Physician. With swollen tongue, not a lot of fun and looking forward to solid food again.

The imaging center staff are warm and welcoming even with masks due to covid-19 restrictions…read more I felt safe and comfortable. I arrived early for my annual mammogram and was in and out before my original appointment time. This is unusual for most medical facilities and very much appreciated. The technician was helpful explaining when I would receive my results. Best part was I had results in my portal by the end of day.

To scans in one day by experts. I had never been to this place before today and I highly recommend…read morethem. The staff was professional and very caring and kind. I'm not a big fan of CT's but they were excellent.

Office experience...arrived on time, my husband signed in (handwriting a little messy). In stead of…read morecoming to waiting room and asking whose signature they let us sit there. I finally asked and she said they would not have come out. When my husband finally went in they could not do scan because he had eaten. No one advised he needed to fast. Very poor service.

I had a MRI here 3/17. Set up payment plan after putting down a deposit ($500). 5/1 Insurance pay…read moretheir part. 5/18 I receive a bill for $1300. I stated a pmt plan was set. They stated my card was declined. Called credit card while on the phone. They stated no charge was submitted by them. I make a $500 (5/22) pmt while on the phone. This is far more than the 12 month pmt plan payment set up. Also fyi the of $500 pmt was with same card the pmt plan was set up with. How funny went through. I stated I wanted to continue with a pmt plan. 7/18 I receive another bill asking for full amt. I call my charge has not been charged. They stated my card was declined. I stated my credit card company said it was not charged. (FYI this card has no balance so there is no reason for it to be declined). I told the women i set up a pmt plan and please charge the card on file. She states there is no card on file anymore. I would have to set up the pmt plan again. I did ! Call on 7/21 pmt will only allow full pmt. I call they stated they would look into it. On 7/23 log on to their pmt portal because my card was not charged. Now the entire account is $0 balance and there is not even an account that shows pmt history or anything . My card was not charged either. i call the billing office they stated maybe it was sent to collections . What!!! Stay away from this company. They want full or no payment up front. They do not do pmt plans. Anyone who needs an MRI or any imaging go elsewhere. Reporting to BBB. Also look at reviews for other offices they are reporting the same fraudulent billing practices. Ive got breast cancer with two young kids. This company should not be allowed to treat their patients like this.

Went here for a CT chest scan on Friday, April 17th. I checked in with "Tita" who I'd previously…read morespoken to on the phone, and she is delightful-- cheerful, warm & very professional. Can't say much about the tech or "nurse" who conducted my scan. I had to ask nurse 3 times to move the pillow so it supported my head, not my upper back (which had me gagging). She told me at a certain point she would give me a shot of contrast, and when she did it really HURT -- she is no Phlebotomist! I developed a black & blue mark at the site, and it's still sore four days later! Tech asked if was allergic to iodine, and I didn't really know but told her I was allergic to shrimp (lots of iodine). Tech said they had a "way around that, whatever that meant. Also, I had the impression the tech would be communicating with me throughout the procedure. Instead, there suddenly was this pre-recorded LOUD male voice barking "breath in, hold breath, breath out, breath. . . .";, i.e. no human contact. Thankfully the scan took only 5 minutes -- a LONG 5 minutes! When it ended the tech wheeled me out to the waiting room where my husband was. I was given no piece of paper with what to expect after receiving the scan, especially that contrast dye! I had to do all the post procedure research myself on-line, and that's where I found out why I was so horribly exhausted, stomach aching & dizzy. Making matters worse, I called yesterday to ask who would be reviewing my results there. This receptionist (named Adrienne) bluntly answered "I don't know". I asked her if she could find out, and her answer was "All I can do is print out your results, and you can come pick them up, bring your ID. I just wanted off the call and to see what she printed. Husband stopped there to run in to get them a couple hours later. He forgot her name, but one receptionist was not there (I'm guessing Adrienne). He said to Tita there should be a printout of my CT results for me (he brought my I.D.). Tita looked everywhere for them, there was no printout to be found, so Tita printed them. If it weren't for Tita I don't think I'd have a positive thing to say about Carolinas Imaging Services, Ballantyne!

I came to Life Line Screening for a complete preventative wellness body scan. They offer five test:…read moreCarotid Artery/Stroke (buildup of plaque in carotid arteries), Abdominal Aortic Aneurysm, Osteoporosis (abnormal bone mass density), Heart Rhythm ((Atrial Fibrillation) and Peripheral Arterial Disease (plaque buildup). Since these test are preventative and not systematic most instance companies won't pay for them. For$149 an hour of my time it was well worth it. The nurses I met during my testing from Asia at the door to Ashley, Lily and Kelly were all great. The only drawback is the screens could be pulled back a little further to create a bit of separation between the waiting room and the testing area.

The professionals at Craft Body Scan were that. Ricky…read moreFerguson very knowledgeable about the scan, results and told me the Radiologist and Nurse names that will be evalomy case. Very Pleased ! I have told several friends to investigate this program. Big advocate. Sus BoockMeier

From the owner: Discover the power of early detection at Craft Body Scan in Charlotte, NC. Our cutting-edge CT…read moreScanner enables us to identify even the tiniest irregularities long before symptoms of heart disease or cancer manifest. Opt for a full body scan and enhance your odds of survival. Our non-invasive, low-dose scanner is adept at uncovering signs of silent threats such as cancer, tumors, and heart abnormalities, empowering you to take swift action for your well-being. Invest in your health today with Craft Body Scan in Charlotte, where prevention meets precision.

This is a large building off Hawthorne road and Trenwest. Its very easy to find as its not too far…read morefrom the roadway turn off. There's plenty of parking as the lot is quite large and it is located at the main entrance for easy access. When you step into the lobby you will see the large reception area. Someone on the staff will cheerily offer assistance to guide you as to who can help you quickly. There wasn't a wait for service and once you check in at front desk you will be guided to seating area. I didn't have to wait but approx 5mins before someone on the medical staff came out to escort me inside the clinical area. So nice not to have to wait for ages to be seen. My appt was 4pm which seemed like a good time to pick if you want a stress free 1st experience. As I was waiting a few people came in wondering where audiology was. Just so you know...it's upstairs.

I have experienced various types of imaging at this facility. I was followed for 5 years with CT…read morescans after stage 3b rectal cancer treatment. I also do my annual breast MRIs here. I have also had an abdominal ultrasound done. All of the techs are very nice. They do their jobs well and are very caring. I appreciate the fact that most of the CT staff are trained to access power ports for the IV contrast. I only wish the MRI staff were, as well. Last time, it took 3 people, and 5 tries, to get my IV going.

This is my second experience using Carolina imaging. First was a waste of time with a very poor…read moreX-ray and had to go elsewhere for a more clear image. This time just making an appointment is such a production with Carolina Imaging. My referral took 2 weeks to process then they finally reach out to me by text giving me a day and time which is course doesn't fit my schedule.

This facility is the absolute worst imaging service facility that we have had the unfortunate…read moreexperience of dealing with the imaging staff is fine, but the admin staff shakes you down for a "down payment" that never gets credited back, even though the insurance pays in full, and they are the most uncooperative staff that we have ever encountered We asked our oncology team to book us anywhere, but the Huntersville facility, because we have had nothing but bad experiences , EVERY TIME!

I was on the fence about having an MRI for a foot injury. After rescheduling, I ignored the…read more"pre-sign in" online because the cost showed $2500 and I wanted more information. I arrived 30 minutes early so that I could go through all of the forms and discuss the $2500. I was advised that insurance may help me with the $2500, and so I paid the $500 co-pay and had the MRI. A month later, I receive the statement that shows the original cost of the MRI was $8,878. It has been "adjusted" down, but I still owe $2100, on top of the $500 I already paid. I NEVER would have proceeded with this treatment had the lady in the office been honest about the full $8,878 cost of this treatment. I feel like I have been lied to and robbed! Unbelievable.

Always professional and good at being on time for scheduled appointments. Still have to wears…read moremasks and betting this will never go away in these environments. Easy to get in and out; building is located deep inside Baxter Village. Nice that SC allows you to make an appointment with no script, mammograms are wellness and glad it is super easy to take care of this requirement in SC with such a great facility and staff.

Racist and no courtesy really exists still. I was here early at my appointment like I was asked to…read more So tell me how the two non colored women were seen before me. One older who definitely knew better and one younger. They all knew I was here first including the front desk but no courtesy shown but the youngest one did show some respect to say go ahead you were here before me. But I was still told by the two front desk staff to go to the kiosk behind me to begin checking in while standing in line behind the person I was here before and she said I quoted one of y'all smh and she was old as dirt. And yet I finished the kiosk before them both and still had to go to the front desk and continue to be last. And had the nerve to say thank you. I shuck my head side to side as I looked her. If I didn't have to be here I wouldn't for sure. I also work in the healthcare industry. And I always respect my patients time and effort. This is the beginning of my morning and their morning for them to act like they had a whole lot of people behind them treating people like me like that. The only pleasing thing was the person who came and got me to do my imaging.

I took my son for a mri and it was a quick in out process was there less than a hour everyone was…read morenice nice and helpful I would recommend this place to anyone that needs that type of stiluff done

All in all they're pretty good. As a walk in it. Usually about 45 minute wait. Results usually…read morewithin 24 hours.

Made an appointment online for Sat morning bloodwork (Aug 30th). The staff was fast, friendly, and…read moreefficient. I did not wait more than 5 minutes to be taken back. The lady who drew my blood was kind, personable, and thanked me for making the appointment. And she was very good - I barely felt the needle go in! I always use this location when my Dr orders bloodwork!