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    Liebert Corporation

    5.0 (1 review)

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    18 years ago

    Helpful 2
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    Love this 3
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    Frank A Ward, PC

    Frank A Ward, PC

    (4 reviews)

    Summary: I would not recommend Frank Ward to file your personal Tax Return due to poor…read morecommunication, and response time. As a new client, my experience was unprofessional. While I believe Frank is very knowable in this field, his response time and follow-through to requests is unacceptable. Timeline and Details: - Feb 06: I had my first call with Frank to discuss the process of filing my personal taxes. Frank seemed very knowledgeable on the phone. We scheduled an in-person meeting to discuss more. - Feb 13: Had in-person meeting. I was very impressed with Frank and I wanted to move forward with using his service for my personal filing. Frank told me that he, or his staff, will email me a share drive link. In this link, I would have to upload all related tax documents (W-2, income, housing, etc.) - Feb 18: I sent Frank an email asking for the share drive link. It's possible that I needed to explicitly tell Frank that I'd like to move forward with his services, but this was not clear to me. - Feb 21: I called Frank's office asking for the Share drive link. I was told that Frank was in a meeting with another client, but the share drive link would be sent that day. - Feb 25: I sent Frank a 2nd email asking for the share drive link. There has been no response update from my previous call or email (Feb 18 + Feb 21). Frank replied to my 2nd email with the share drive link. I replied to Frank's share drive link email stating that I would upload all files / documents in the coming days, and I would would send another email to Frank confirming that all files have been uploaded. - Feb 26: I sent Frank an email stating that all files have been uploaded to the provided share drive. - Mar 19: I sent an email to Frank asking about the status of my tax return. It's been 21 days since I sent Frank an email confirming that all my Tax return files have been uploaded, and no response. - Mar 24: No response to my previous email asking for an update on my filing status. I called the office, and was told that Frank didn't have my files. I stated that all my files were updated in the provided share drive. I was told Frank would take a look at my files. - Mar 27: No response from Frank via email or call. I sent another email asking for an update on my filing status. This is the timeline and details of my experience working with Frank. While I believe Frank is very knowledgeable person, his lack of response and follow-through is unacceptable. I do understand that this is a busy time for CPAs. As a new client, I would have preferred if Frank told me his bandwidth is too thin, and I should look elsewhere. I do believe if you work with Frank 100% in-person, that your experience would be better. Based on my experience, I wouldn't recommend Frank to file your personal tax returns.

    This is the best accounting office. Patrick is an amazing and knowledgeable accountant. He listens…read moreto your needs and he advises you with his extensive knowledge. Very friendly and cordial. His assistant is Nikki and very helpful and sweet too. I have been with them for 5 years and they have been the best. Highly recommend

    Sol Healing & Wellness Center

    Sol Healing & Wellness Center

    (6 reviews)

    $$

    I received a Watsu water massage yesterday from Judy Kegg (Floating Lotus Watsu) and feel healed!…read more So relaxing and nurturing. The grounds are gorgeous and the pool is a gem tucked into the back part of the property. The energy there is so healing and there is a sense of community that I haven't felt since I moved here from Santa Fe 3 years ago. If you want a unique and healing experience go see Judy. She will make you feel like a million bucks!

    Just had my first Watsu session with Judy Kegg - exquisite!…read more For anyone who's never heard of Watu, it's done in water, and is a blend of massage, shiatsu and really cool stretches that are only possible in water. I've been hunched over a computer lately and Judy really opened up my chest and shoulders. She also really helped me with an old injury - I unconsciously guard it by holding my core musculature in rigid way. It's subtle, but it makes me move like an older person. Judy gently pulled me through the water, stretching my entire core - but ever so gently, with only the water's resistance effecting the strech. It's the next day now, and I'm amazed at how aligned my core feels - I feel taller and longer and more in sync, everything is just working more in harmony. And it was both fun and deeply relaxing at the same time. Judy is pretty famous - she's the Watsu Lady here in Austin - and I could not be more impressed (and grateful!) - she's a master. I'll definitely be coming back for more!

    Liebert Corporation - professional - Updated May 2026

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