Good help with picking my obo and Merrill hikers with my wife. Nice staff here. Visited a few timesread more

I brought in a new with EMS tags item I got for Christmas from a family member. Brought in less…read morethan a week after getting it. I don't have the receipt because it was gift. It's clearly new. The same *identical* item is still hanging on a rack in their store, I just needed a different size. They wouldn't help, so now have to awkwardly ask the gift giver for the receipt and tell her I didn't fit in the size small she got me. The guy at the front desk could not have cared less and to be honest, seemed wicked stoned. He was literally standing bent over the counter resting his head on the desk at one point. You good? .. Anyway, he said the reason I need the receipt is to avoid possible "theft and stuff" with someone standing right behind me in line-thanks for that, that made me feel great. Won't be shopping here in future.

Scott was amazing!! Came from California to get my husband boots & skis!!…read moreGreat experience!!

My husband and I went on Jan 16th, 2021. We were welcomed by lots of staff and we felt safe as all…read morestaff were wearing masks. We had Scott help us with fitting my husband for new ski boots. He was professional and so nice! We would recommend this place for all your ski accessories. Thank you Lisa B

staff was extremely friendly as soon as i walked in and as someone who's newer to skiing made it…read morefeel very comfortable getting boots and poles and other gear. prices were very reasonable and they had a great selection of ski boots and anything else you would need!!

Leased season skis for kids. $150 for the season seems fair. Other places charge less…read more But they charge extra for poles. Not that kids really need it but why charge extra for poles.

Wow what a huge mall. I have never seen so many shops and shoppers at one mall. They have 2 stories…read moreand the target inside is huge. Alote of different foods in the food court as well. 10 out of 10. Can't wait to bring the kids back for all the family fun.

If you ever look at the map of this mall, a very small portion is in Massachusetts, but fortunately…read morethe whole "New Hampshire no sales tax" is all throughout the mall, even within that boarder.

The owner at Lull and Hartford almost assaulted me because I asked for my money back when the…read moreembroidery on the jersey was uneven.. not by a little, it was way off and no one in the world would have paid for the terrible job they did. Here's the timeline: I called them up in the middle of Mar and asked about ordering the Jersey. I asked them about the size and they said I could come in and try one on when they get some Jersey's in. In the meantime, I asked a few team members at practice and found out my size that way. They told me that was the deadline was March 31 to order so I went ahead and ordered on that day. They said they will have it finished the week before our first game. It's was now Wednesday April 22 which is getting close to our first game on April 26th which I called to find out what day it will be ready so I can schedule my day around their hours to come pick it up. They said that it's not ready yet and they don't know when they will work on it because they have two youth leagues that put their orders in late. By the way, their hours are mon-fri 9-5 and sat 9-1 and they're in Dracut so it makes it pretty difficult to get there on last minutes notice. Now it's Friday, 5pm and they haven't called me so I called them. They said it's not ready and they'll have it ready sometime Sat. They also said they will stay there past 1pm closing time so I can get my Jersey when it's ready. Anyways, they called me at 7:30pm that night (Friday) and said it's ready for pick. Here's what happened at their location when I picked up my Jersey at 11:30am that Sat morning: I walked in and requested the Jersey. I pulled out my credit card and paid without any questions. When the cashier went to the back room to charge my card, I put the new Jersey on and looked in the mirror to find the Brewers logo across the front did not line up. It wasn't off by just a little bit, it was way off. The left side of the jersey had the logo stitched much lower than the right side so when I brought it to the cashier's attention, he went back and got the owner. The owner came up to me at the counter and leaned in my face and started yelling at me saying hard hard he's been working and that's when I cut him off and said "you need to calm down." He didn't even try to see what the problem was. He said "get the F' out of my store, I don't have time for you anymore, you called 21 times, just get the F' out!" I said "just give me back my money and you'll never see me again." He said "shut up, i'll give you back your money." He did not refund my card but instead grabbed cash from the register and slammed it on the counter (I'm not trying to make it sound worse but this guy really slammed it down and could have broken his counter.) When I took the money I said "this is no way to do business." He said "F' you" and started coming around the counter with his hands out like he was going to assault me. One of his employees was holding him back saying just let him leave and that was it. My personal opinion and attitude towards this: I'm a business owner and have been for many years which is why I was more than cool that they were late on delivery. I've owned retail stores in Burlington and the Nashua mall for eight straight years with 40 employees which I knew they were backed up and it was no big deal. I had no intentions on going in and starting anything, I paid upfront for the Jersey without inspecting it first... that's got to tell you something. I may have called to many times but that is no reason to force your customer to accept a defected product and then threaten them. I rarely give bad reviews on business' nor have I complained to the better business bureau because business' sometimes have bad days but this company should not be in business for the way they acted. I certainly am going to take extra measures to warn others about their ethics. I deserve a big apology from them but truthfully, I want nothing to do with them ever again.

From the owner: Screen printing, embroidery team sportsread more

Cool place with helpful people…read more Guy with the goatee spent all the time needed with me just to select a Buck folding knife! Got a nice USA made on for a good price. Been going for years. Will continue!

Some not nice reviews about this store.... been there many times.... everyone is very attentive…read moreand knowledgeable, my personal experience contradicts the bad review , I high recommend it... go in and speak with Kenny, he definitely will take excellent care of your firearms needs, I'm customer for life.

It's the 3rd board I've purchased from Brian at Eastern Boarder, the Never Summer Snow Trooper 159…read more It rides like a Lincoln Town Car!

I went to Eastern Border a few weeks ago with my girlfriend to get some snowboard gear for the…read moreupcoming season. We were greeted instantly by Brian, who was more than helpful during our whole visit. I explained to him we were new to the sport and did not want/need the most expensive equipment. He hooked it up with a lot of discounts (since we were buying in bulk) and made sure we took a look at last season's gear to save money. I received some of the best service of my short 28 year old life...I'd gladly go back anytime, although I hope I don't need to...Brian even offered to help with our bindings as well. Have I mentioned how cool the shop is? Highly recommend - would not go anywhere else for gear or snowboard insight.