Not a great experience at this location yesterday. I've shopped at several Lid locations throughout the nation and never had one issue. My family and I were in the Milford mall to catch a movie when I decided to stop in Lids to purchase a few hats. When I first walked in, there was a guy at the front register. I asked him a question about some of the hits that were on sale in front of the store. He didn't respond at first, as if something else had his attention. Then a guy came from out of the back and asked if I needed help. This is when the first guy I originally asked a question to decided to respond. The guy from the back did a great job in helping me find the hats that I was looking for. When it came time to pay, I realized that my wife; who just had surgery on her wrist; had my debit card. I asked my daughter to let my wife know that I needed my card. Once my wife came over, the guy at the counter noticed that my wife was wearing a cast with her arm in a sling and immediately asked what happened to her arm. My wife explained the surgery. During the transaction, my wife was trying to take her arm out of the sling so she could grab my debit card out of her purse. I asked my wife to be careful and if she needed me to get the card out for her. My wife replied, "It's okay, I have it". I then looked at the guy at the counter and made the comment "My wife never listens to me". The guy at the counter then responds with, "and that's why you broke her arm". My wife, kids, including myself, were appalled at the comment. We grabbed our bags and left. What's more shocking than the comment itself, was the level of comfort the employee had in saying it. I will never shop at this location again. Furthermore, this employee should be fired for his conduct. read more