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Lids

2.1 (34 reviews)
ModerateSports Wear

Lids Photos

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Now 12:53 and no one is here...
rah j.

The only store still not open in the mall. Can they schedule people who will be there on time to open the store!? I'm frustrated because I really needed something before I went to work Thanks a lot Lids. Update #1 Day 2. Wish I could leave a separate review. But this is day 2 coming to the mall to get something at Lids. It's 12:53, and it's not open. I understand it may be lunchtime, but what other store in the mall closes for lunch?! Come the fuck on. Hire more help, or let's another business rent out this spot. This is ridiculous. I don't have time for this. I will never shop here again. Update #2 This fool came Bach at 1:06, I walk into the store and he has the nerve to say, 'ma'am I'm closed, I'm about to do an interview' ...the fuck you are mother f'er! You're going to take this return. F that!! PS. He was nice tho!!

Custom print

We came in at the last minute and Gabriel was amazing! His customer service was truly a breathe of fresh air. He helped us find the perfect hats and didn't rush us and even completed the custom print after the mall had already closed! Will definitely be back! Thank you Gabriel

This is clearly GHETTO AND UNPROFESSIONAL.. No time indicating when they will return !!!
Chandelier M.

Waited around the mall for at least 45 minutes for a employee to return to this store. I there trying to return a item I purchased earlier in the day. I ended up leaving .. Next morning I return and the employee gave me attitude and stated that the hat looked worn Long story short MY ITEM WAS RETURNED .

Kwesi W.

Worst customer service ever. I walked in here with the intention to buy hats and have them each embroidered with the initials of 10 kids in Africa I intended to give to as gifts. Employees had major attitude, you would think I dabbed their upper lips with poop. I simply walked out. Never will spend my money here.

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12 years ago

The sales person David was rude and the store return policy is average. However Lids store and David were not accommodating at all!

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Columbia Sportswear Company Employee Store - 4/3/25 FYI. Exit.

Columbia Sportswear Company Employee Store

(37 reviews)

I first noticed this Columbia Sportswear Store a couple of years ago. I was pretty stoked as it was…read morein my area and being an avid outdoors person, I've often owned/used Columbia gear. But then I go to find out that it is not a store open to the public. *Unstoked*. But rather this is a Company Employee Store. Meaning a company or place of employment has to sign up with them (not really sure what that entails), then with a code/invite, the employees of said company can now enter the store and shop to one's content. I go to find out that my work gets involved in this annually, so I finally get a chance to scope it out. You have to bring the invite (a flyer for us with a code) and some proof of employment (a work badge for me). It is kind of a run-around but there is a benefit to all this. There are 3 glaring benefits from my perspective. 1. Being invite only and not open to the general public, the place is not crowded and cluttered. Very clean racks and displays. 2. Lots of legit inventory, so not a mish-mash of odd sizes and discontinued styles like factory stores. Felt like a kid in a candy store. Quite organized too, easy to find designated sections. 3. There are perceived deals/values here. Now I will point out that the brands sold here ie Columbia, Prana, Sorel etc are premium brand names and are usually not cheap. I actually find a full priced item to be borderline insane/expensive. Any Columbia gear I own are either gifts or things I got on some sort of sale/discount. Here at this store everything inside is 40% off (taken at the register). And even some items with certain highlighted tags, may be discounted even further to say 50-60%. A much better deal considering the quality. And after I went through their register to complete my sale, I was given another pass (good for 3 other guest too) to shop within the next 30 days. And there was a coupon attached where $20 can be taken off if spending reaches $100 (pretty darn easy to do). So another 20% off. They know how to market cuz ya know I want to come back for that. All things I restrained myself from getting on this last trip...will just wait til the next out. Bet!

No pictures to share but I absolutely loved my time in here. Like other reviewers have said, this…read morestore is amazing in that if they could model how stores should look when shopping this should be it. It's well thought out, organized, fully stocked and not so big that you can get overwhelmed. Ok maybe I'm lying. I did get overhwhelmed but only because there were so many things that I wanted to buy! I didn't see one item of clothing that was not on a hanger or fallen off a rack. There was barely anyone there on a Saturday and it almost felt like we had the whole store to ourselves. All of the merchandise is current season and the prices could not be beat. 40% off everything is a shopper's dream come true. Add in the sale sections which were an additional discount and you couldn't ask for more. Others have mentioned being able to do catalog shopping while here, but we didn't have a need to do that since everything we wanted they had in stock. Sale sections are clearly marked and employees are easy to be found throughout the store to help you. I came out with a haul of items from Colombia, Prana, and Mountain Hardware. If you want another invite into the store, you can either spend $500 OR take the survey on the receipt which will give you an additional 10% off for your next visit. The 10% off doesn't expire so come back anytime. Will definitely do that.

Lids - sportswear - Updated May 2026

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