The people are very helpful and do a wonderful job keeping the park beautiful. The staff helped me…read moreset up when I got here and have been extremely helpful

Poor customer service. Bought a relatively cheap felt hat for $175. Or at least they act like $175…read moreis super cheap. The hat was white and it arrived with a stain on the top and the white was as if it had been sprayed painted and I couldn't touch it without the white getting all over everything. Some transfer has been known to happen but this way crazy. The day it was received I sent a picture clearly showing the larger stained in the tip where the hat was discolored. Almost like a clear oil stain. Their response was literally well there is nothing we can do. Not hey we are sorry we can help get you a replacement. Not hey don't worry you can return the hat for zero shipping and we can t get a new hat ordered. Nope. For the price you can literally buy a hat if this quality online for 1/4 or less of price. Given their attitude, lack of service and poor price to quality I ended up just buying a hat with a competitor and I couldn't be happier.

I went two days ago and a young girl kept saying we are about to close I went at 8:30 and they…read moreclose at 9, I don't know if she was the manager or not but she was super annoying she couldn't let us buy anything by putting back the stuff we were selecting when I asked her nicely to give me some space and time to pick up something without distraction she said (stop talking to me), I am still surprised, never had anyone in customer service said that and I was not even bothering her we could have make a selection if she was not there the whole time cleaning up, called the customer service but nothing happened.

Alex was amazing. He helped so much! Store was clean and had lots of options. Customer service…read moreexcellent experience.

What a great store!! I was looking for some goalie gloves, and this store had a huge selection…read more There were also some pairs on sale. I got a nice pair for $50, which was such a great value!! The employee who helped me was very helpful! The store is super organized, and there's nothing else I would add! There's even a big discount section towards the back. Parking is a breeze. They also have an all store sale late this month. Too bad it wasn't when I went!

I'm frequently at this location, this is the one stop shop for the surrounding cities since they…read morehave everything you would need for soccer. Youth, adult, etc and they even make jerseys if you need something quick for the pick up games at Spectrum or the Box nearby. They also have a special sale every 3rd Sunday where any purchases get a 20-30% discount. I've been a loyal customer for about 6 years going on now. If you need anything soccer definitely come here and check it out, they'll most likely have what you need, unless it's the right Arsenal kit. Go Gunners!

My daughter and I walked in to purchase $300 cleats and new shin guards. We got a "hello..." Then…read morewe stood at the cleats for a solid 10 minutes while the staff (I saw three for sure) stood and watched France and Egypt on tv. My daughter asked who appeared to be the manager (male, gray hair) if anyone actually worked here and his response was "we SAID hello." We left. No surprised this place has only three stars. I only gave one because Yelp makes you. Waste of a 20 minute drive.

I just walked out after getting horrible "service" by a staff that was more interested in watching…read morea game in tv than selling something. I asked to have my son's shoe size measured, and the guy stood there looking at me like he was in a trance. I ended up having to do it myself. I don't even care that they didn't have anything I needed in stock, I just can't believe the level of apathy we received as customers.

I have always been a fan of the DSW Shoes store locations I have visited and this store was no…read moreexception to that. This was my first visit to this location and I enjoyed it. I was greeted by the employee at the cashier station as I entered the store. She asked me if I was familiar with the layout of the store and I told her I was. She them told me to just let her or one of the other associates know if I needed any assistance. I made my way over to the Men's Shoe Section and began looking for a pair of dress shoes. I found a really nice pair of Florsheim shoes that was almost $30 off their regular price. I said, "Sold!". I was really surprised the store was not busier this close to Christmas, so if you are not one who likes crowds, this may very well be a store you might want to check out!

Disappointing visit staff upon entering offering to help. But every time asked given reason why…read morethey couldn't. Usually talking amongst themselves. I have not been to this location before would not come back.

Great used gear, great service, and great skate sharpening!…read more I've been coming here regularly since I first started playing hockey last year. At the time I was just trying it out and wanted to get some cheap but serviceable used gear until I knew if I was going to stick with it. I was also a little nervous because I was an adult woman getting into a largely-male sport, and I know from experience with other traditionally male hobbies that that's not always the most friendly environment to go into. But these guys put all my worries to rest! (Side note, I did stick with it and now hockey is a huge and wonderful part of my life. The Dallas adult hockey community is fantastic and welcoming, so if you have ever considered it, definitely try it out! And get your starter gear from Play It Again, they're great!) They were very helpful, spent a lot of time with me finding gear my size (which was more difficult than I anticipated, since as a short woman it turns out I ride the line between juniors and seniors sizing), and gave me a lot of really useful advice about fit and style preferences. For under $100, I left with a full set of gear except a helmet, as I had to go elsewhere for that (the brand of new helmets they carry didn't have a size that fit me comfortably, sadly). I returned several times over the next few weeks as I figured out what worked for me and didn't and they were always great about helping me try different options and returning and exchanging gear with no hassle. And the gear selection they have is honestly great! In the last year I've upgraded most pieces to new ones bought elsewhere, but I still use the same shin guards and pants I got from them in the beginning--and the pants are because they are such a great pair that I can't buy a new pair that is better without spending $200. The MSRP for them new is $160....and I got them for I think $30-40! And they were in great condition apart from some messed up zippers--an easy fix! They also do great sharpening here. I get mine sharpened on a regular basis by them, and while you wouldn't think a used sports equipment store would beat out the two major hockey gear stores in the area, they definitely do. Have never had a bad sharpen from these guys, the only better you can get in the area is up in Farmers Branch. They also have a sharpening punch card, which is nice. Definitely recommend these guys!

Josh was so amazing and helpful, he helped us find the right bat and even got it rewrapped for us…read more We found everything we needed for baseball and football season at a fraction of the cost at academy!

Not as sexy as Australian Iggy, and much less scandalous clothes…read more At Willow Bend - a very busy mall - this American Eagle has exactly what you expect. Some nice employees and some detached ones. Lots of expensive teeny bopper clothes and not too many good deals because you're paying for the brand name. I don't really love the brand, but we did enjoy browsing through here and saw a few cute people as well.

Simple store but had the flip flops I needed, after an employee was kind enough to go check the…read moreback. I found a summer dress I will order online because it's 25% off online but not in stores. Online sales is killing brick and mortar stores, sadly.

This place had so much things from jeans and dresses and shoes and I would say the people by the…read morefitting room were nice. We bought a lot of things and the girl at the front the cashier, was not nice at all! This is not how customer should be treated. Also we went home and had to come back bc she did not take off one of the security tags, which shows how little value they give to their customer. Some things are a little high in value but mostly others were good priced.

This is by far my favorite Uptown location…read more - It's always clean and organized - Decent selection of larger sizes (XL+) Decent - not amazing. - Clothes are in great condition and clean. - They're clearly more picky in what they buy. - It's spacious and not cramped - Friendly staff - Frequent sales I got a super cute dress from here! Contrary to what the other reviews say, they DO allow you to drop off your clothes without waiting in store. I have attempted to sell here twice and they took nothing both times. That doesn't offend me at all - they buy depending on their current needs. Don't come with unnecessarily high expectations when selling.