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    Lids

    3.5 (8 reviews)
    ModerateSports Wear, Hats
    Open 10:00 am - 8:00 pm

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    8 years ago

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    12 years ago

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    7 years ago

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    15 years ago

    All lids have great customer service bought a lot of hats here

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    Optimo Hatmakers

    Optimo Hatmakers

    (27 reviews)

    $$$$

    The Loop

    Had a shockingly bad experience at Optimo maybe it was an off day for them but looking at the…read morenegative reviews around the internet lined up with my experience exactly. I walk by Optimo fairly regularly and I had looked up their website and loved what I saw. With a rare day off from work with no other commitments I was excited to see the store and hear the hat lore. And buy a hat for myself and a gift for my dad. Unfortunately the person at Optimo was not as excited about me. As soon as I walked in the vibe was off she barely looked up from whatever it was she was doing to give me a lukewarm welcome and immediately go back to ignoring me. I asked about the store and the hats getting information was like pulling teeth. Then another customer walked in who she immediately began helping to ignore me. That was my cue to leave and idk if I will ever have a cue to come back. Which is fine because there are other custom hat makers contrary to what Optimo would have you believe. The hats were nice but at that price point I am expecting top notch service and Optimo is in the basement.

    What a treat today walking into Optimo hat makers at 51 West Jackson. I thought I had stepped back…read morein time and by the time I had a hat on my head, it was both a perfect fit, and a perfect style. A few months ago I noticed a sharp looking guy with the perfect fedora on in a Naperville Starbucks. Being a career retailer who has always fantasized about being able to pull off such a look, but never finding the right combination, I commented to him how sharp it looked. Ironically that man turned out to be Graham Thompson, one of the world's best hat makers and the founder of Optimo. Getting a quick tour today from his apprentice was even more impressive, seeing the molds and hearing their process to match hat, fabric, and brim style to head shape and desired look. It didn't surprise me after a few minutes of discussion, the first hat he put on my head was perfection. It's another one of those retail experiences you never forget, and one that could never be duplicated online.

    Born With Soul - view of the shop.

    Born With Soul

    (14 reviews)

    $$

    Logan Square

    When they first started building shop, I was super excited. From the looks of it, it seemed like…read morethe place that would be cutting out the footwork for anyone in Chicago who likes collectible kicks and limited edition sneakers whether by Mark Smith or Rolland Berry. Ever since I quit my job at Adidas Originals, I've been saving up money and limiting purchases making this store's development a serious spending problem. The GF promised me I could go wild at the end of the year for Xmas should I restrain myself. I did, but I guess it wasn't necessary. If I had walked in, I wouldn't ever have cared to spend money. I walked into the store, and was met with a pretty icy reception. I made a circle and picked up a few sneakers. I even held one for about 5 minutes hoping to get a size, and to no avail; no eye contact, no greeting, no chance. Someone was wiping down a counter, and someone else was fixing someone else's hair. Maybe I just didn't look like someone worth helping? Maybe it was culturalism or something. It was cold and not only did nobody help me, but I genuinely felt like they thought I shouldn't even be there. Much of my anger is just pure disappointment in how I was treated. I'm not looking for hand-held service, but some acknowledgment would be nice. I will say that on this side of town, they have the best selection of Nikes I've seen in one place. Could've used more Adidas' and Reeboks', but that's preference. There's really only so many Air Force Ones that I give a shit about.

    Melo does the fade right. Knows how to cut both men and women's and does it right. He's never…read moredisappointed me and not to mention the amount of shoes he sells at great prices. Very trendy and some cool clothes to check out as well

    Chapeau Creations Hats - Bat Mitzvah

    Chapeau Creations Hats

    (5 reviews)

    $$$

    I found out at the very last minute that I had tickets to this year's Kentucky Derby so, naturally,…read morethe scramble began to find a great hat. I had no clue where to get a nice hat and I had no time so I checked out the major department stores' selection online first. Boring, boring, boring. So the search began for a real hat designer. If I was going to the Derby, I was going to do it right! I found Chapeau Creations on Yelp (of course) and took a look at their website. They definitely have a lot of different Derby hats so I called them up and spoke with Elaine. It seems like a lot of hat designers make their hats custom but, thankfully, Elaine told me that, while she does custom hats, she also had some ready to wear hats to choose from. Phew! I made an appointment to come in the day before my flight. In order to get a better idea of what I was looking for, she gave me a password for the website so I could browse the collection and pick out some of my favorites to try on at the appointment. When I got to my appointment, she had a wide variety of hats in all different colors for me to try. She had all of the styles I had picked out and a variety of others available just in case. It was definitely difficult narrowing it down to just one. In the end I liked one style but in a different color. Elaine was able to modify the hat in the color I liked so that I could have exactly what I wanted. She said she was also able to adjust it to swoop a certain way if I would have wanted. I chose to keep it just as it was. The day at the Derby was amazing and I got tons of compliments on my beautiful hat. Now, if I ever go again, I know who to call first!

    Was happy to find Chapeau Creations on Yelp! and to discover they were just a few minutes away from…read moreOld Orchard Shopping Center. There was a huge array of hats from which to choose! Elaine was kind, helpful and accommodating when I couldn't decide and had to make an extra trip back to see her. In addition she had creative solutions for customizing the hat to my outfit. Brava! Thanks very much!

    Lids - sportswear - Updated May 2026

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