TL;DR: Five stars for an excellent sandwich, friendly staff, and unique, relaxed atmosphere. Read on for details.
DISCLAIMER: If you're the kind of person that thinks "California Pizza Kitchen" or "Ruth's Chris" is the epitome of fine dining, and "coffee" means Starbucks, this review...and this place...may not be for you.
First thing's first: This place is small. That's a good thing. The world needs small now more than ever. Sacrificing the small to make room for the big is what brought the world things like McMansions, Costco, and cities where 60% of land area is car storage...which is what I call a big part of "what's wrong with the world."
I warned you, Starbucks crowd: There's nothing for you here.
I walk up to the place and see a flyer taped to the door that reads "Today's Special: Sriracha Maple Fried Chicken Sandwich" and "kimchi"--and I know this place is for me. I enter and am told to seat myself. I have no problem with that; my favorite restaurants are all self-seaters, and I kind of think hosts are a wasteful extravagance...and a sign that the place is too big.
I'm by myself, and the place is packed, so I look for a small table because I'm conscientious like that. I find one with two chairs, but one of the chairs puts me in front of a door that says "Office" and the other one right in front of the door to the kitchen, so I sit at a larger table where I'm not blocking anything, instead. It takes a few minutes to be served, but the waitstaff are super helpful, polite, and friendly. I order the special and a glass of water.
I had been walking for a few hours around Downtown, so I had worked up a thirst. I went through two glasses of water by the time my sandwich came out. It looked lovely; I wish I had taken a picture of it, and I am, generally speaking, vehemently against taking pictures of food. On the side were a sizable batch of tater tots that looked overcooked and dry, and a small metal container holding some ketchup.
The tots ended up tasting like they looked (which is to say "not very good"), but I still couldn't help but admire the presentation.
The sandwich, however, was to die for...and it alone was enough food for me. I was warned that it would be spicy, but I thought it had just the right amount of kick...not bad at all. And the house-made kimchi was what dreams are made of. The sandwich was a little sweet, a little tangy...very good stuff. The bread was a bit soggy, but considering what it had been sitting in, it actually kind of works in its favor. It's like a self-dipping sandwich.
I nibbled on the tots, gorged on the sandwich, and left feeling quite full. I knew immediately this place was a winner...although I do wish there were an "a la carte" or "tapas" style option where I could order just the sandwich--without the tots--and save a couple bucks. I'm also very sad that this sandwich isn't on the regular menu, but if it shows up frequently enough on the specials, I'll be back to have it again.
There was also a lot of interesting memorabilia on the walls, including some punk rock flyers and lots of Frida Kahlo pictures. Next time I stop by, I'm bringing my camera; smartphone pictures just wouldn't do this place justice.
As I was leaving, I could see the waitstaff working like crazy in the back, so if service seems a little slow, that's probably why. They're busting their humps to bring great food to their customers (and tots notwithstanding, it *is* great) and they're a little undermanned. That being said, I didn't wait even close to an hour for my food; I don't even think I spent a full hour there.
But seriously: The expectation that nobody should ever have to wait for anything anymore is another one of those "what's wrong with the world" kind of things. Everything doesn't need to be a rush, and this was food (again, minus the tots) worth waiting for.
Also, during my entire time there, I didn't see a single person go into or come out of that office door. Which means I'll probably be sitting there next time.
EDIT MAY 2: I've heard lots of good things about the tots. Maybe I'll try them again sometime. read more