Great customer service. I needed two pieces of glass cut to replace a shelf. Called in a Friday and the glass was ready on Monday and it fit perfectly. read more

I renovated my kitchen a few years ago. I wanted a lighted corner cabinet for display. I had my electrician install a 2" puck LED in the top of the cabinet. The cabinet company only had 3/4" finished panels for shelves. I took the wooden shelves to Laurel Glass and had them cut 2, 1/4" glass shelves to replace the OEM shelves. The glass shelves fit perfectly and the cabinet looks better than they did in the showroom. Laurel Glass is my "go to" company for anything glass related. I have previously had them install a beautiful frameless shower door and replace cloudy insulated glass windows in my bow window. Everything was done quickly and to the highest quality, at a reasonable price. read more

LGM Glass Designs - Glass & Mirrors Near Me - Jessup, Maryland

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We had a French door and a palladium window that had gotten cloudy over time due to a broken seal in the panes. I called laurel glass, a real person answered the phone right away ( shocking now days it seems), she was very knowledgeable and gave me an immediate "ball park" price over the phone and set up an estimate for the next day. Fella came for the estimate as expected he got got us a firm price quickly and 10 days later our great installation men showed up to perfectly install our new windows all for less than 1/2 of the price to replace the window/door. I highly recommend them for all your glass needs and thank you to them for an "old school" feeling about customer service and meeting and exceeding expectations!!! It was refreshing in a day of phone trees and 3 hour "service windows" to have this exceptional experience read more

LGM Glass Designs - Glass & Mirrors Near Me - Jessup, Maryland

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Ordered glass fronts for my Semi-Handmade Brand Ikea cabinets. Estimate given over the phone, order placed & project completed within a week. Perfect fit. My husband just caulked them into place. Easy customer experience and great value. read more

LGM Glass Designs - Glass & Mirrors Near Me - Jessup, Maryland

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Ordered a custom glass top for my homemade coffee table on Wednesday. When I asked what the turn around time was they let me know that it would be a week. No big deal. I got the call today that my order was ready for pick up. I got there in time right before they closed at 5pm to pick up my order. Everyone that I dealt with was super helpful and courteous. I did the measurements myself and they did and amazing job on my custom order. If you are looking for any custom glass this is the place to come to! read more

LGM Glass Designs - Coffee table - Glass & Mirrors Near Me - Jessup, Maryland

It was great doing business with Laurel Glass and Mirror (LGM). A large window pane (5 X5 feet) broke during a wind storm. I explained by situation to Frank and he said his men were in the area and would stop by to have a look. W/in 2 hours his men stopped by. Billy was able to give me an estimate at that time and w/in 24 hours LGM emailed me a contact. I emailed the signed contact to Mary on Sunday. When I did not hear back by Tuesday I called the office and Frank explained that Mary was not in the office. He said he would look in the matter and get back with me. W/in the hour Frank called back and w/in 2 hours the crew was at my house to pick up my frame. Sure, I made a few calls but my concern was addressed immediately. Within 7 days the crew was back at my house installing the new window pane. Could not have been easier. read more

Received excellent service as the nice lady at the counter provided me a custom cut piece of glass at a great price and limited waiting time (got lucky with the waiting time)! Walked in right before she closed up and she helped with no fuss. Would come here for any glass needs. read more

Excellent service! If you are looking for a glass and mirror company with integrity, outstanding service, and even better craftsmanship, you must choose Laurel Glass and Mirror for all of your glass and mirror needs! This family owned company is located on Main Street, Laurel, MD recross the street from the post office. I recently ordered three custom-made mirrors for a DIY home project I'm completing. I got telephone quotes from two other companies; Laurel Glass and Mirror had the best prices for what I needed. The following day I went into the store place my order only to find out the quote was lower than it should have been. The service rep immediately said they would honor the quote!! I showed her my measurements. She noted that the measurements could not be correct and offered to have a technician come to my house to take the measurements to ensure the mirrors were cut to the right size. This is a FREE service Laurel and Glass offer its customers. The technician came to the house within the week, and the mirrors were ready for pick up in two weeks. I pick them up yesterday (18 July 2020)---beautiful! Laurel Glass and Mirror take special pride in their service and products. They are now my glass and mirror provider of choice and they should be yours too!!! read more

I had a very simple order and everything went very well. I got a large rectangular mirror delivered to my house on time for a very reasonable price. It is an old family business so expect your interaction to be more folk than corporate. I will definitely use them again. read more

I have used this service for years. Until now, didn't have any issues. However the current installers which came to my house to install a shower door were unacceptable! They slammed the my bathroom door in my face when I wanted to ask them a question. They brought in dirt from outside, didn't even whipe their shoes. When I did finally was able to ask them a question, they stated I "insulted" them, and they left. Used to be a great company to work with, but I'm not sure what happened with their current employees. Will not recommend until they hire better installers! read more

We had the weirdest experience with Laurel Glass and Mirror. We asked for an estimate to replace some windows in our house. They scheduled a visit and the person arrived as expected. He measured the windows and said to expect an estimate via email in a few days. After a week we replied back to the original email message they sent to setup the estimate. No reply. Then a week later we called and were told an estimate would be sent. Still nothing. After another few days we gave up and started from scratch with a different company. We lost 3 weeks waiting on them. The second company did the work without any issue. It has been over a month now and still nothing from Laurel Glass and Mirror. read more

Recently, I visited LG&M to have a mirrored wall hanging repaired. First, the man (I didn't catch his name) insulted my wall hanging. Second, he wasn't wearing a face mask even though all their customers were. When I asked him about his mask, he tried to act like he didn't hear or understand me and then started repeating me, in a mocking sorta-way. The man was very rude and obnoxious!! Lastly, his behavior towards me was so unacceptable I couldn't help but think he was being racist. I strongly discourage patronage of this business - my service was deplorable!! I've never been treated so poorly. read more

I had a small project - a 5'x2.5 mirror for residential. They were attentive, quick and very reasonably priced! I had originally ordered the mirror from Lowe's and it was supposed to take 2 weeks. It was somehow delayed and was going to take and additional 4-6 weeks. The manager at Lowe's recommended Laurel Glass & Mirror. They were less expensive and turned it around within the week! Unfortunately, I chipped the corner during install. I returned the mirror to LG&M and they cut it down while I waited. I don't want to say what exactly, but the charge was ridiculously low! They are a group of professional, respectful and especially kind people and I highly recommend them. read more

We've been using Laurel glass for our go- to supplier for glass shelving, glass for artwork and replacement glass for mirrors and antiques for over 20 years. You'll feel secure in your purchase. Their updated showroom may reflect your new look too! read more

Just received my cut glass. Found their ordering process simple and straightforward, Frank was extremely helpful, quoted price that was very reasonable and much lower than others. The glass tops were promised in two weeks, and they came on time. Delivered by a friendly crew and installed in place. Will use them again for my glass needs!!! read more

This place USE TO BE ok. Now they are into bigger jobs I guess and don't care about the neighborhood walk in folks, they charge 3 times as much as the local hardware stores and the lady at the front desk is not friendly in any way. If you go there try to deal with the nice lady that is at the desk to the right. The owner that pops out of the rear office at times is just as miserable as the lady at the front, they don't great you and have faces similar to the shop bulldog that is in there. Personally, I will be taking my buisness elsewhere. Goodbye laurel glass. read more

We had a great experience at LG n M. The customer service was good and the staff were friendly. We had a good experience and will use them in future for other projects. read more

My glass table top broke 2 weeks before Christmas. The base is marble. There it sat in our family room. Kendall Hardware in Clarksville recommended we take the broken piece to Laurel Glass and Mirror, and as we entered we were approached by Mary. She is gracious, accommodating and very efficient. Three days later our 100 lb, or more, glass top was delivered to our home and setup-it looks fabulous. We are so appreciative as expected to have base with no top for the holidays-totally exceeded our expectations. read more

I placed an order for a glass top for a desk over the phone. It was ready to pick up within 48 hours. Excellent quality. Fair price. Count me as a happy customer. read more

We needed glass inserts for our kitchen cabinet doors. LG&M was gave us exactly what we wanted in a quick turn around, and for the best price in town. Great experience. read more

Extremely unprofessional and irresponsible! First, gave me a price over the phone, then came out and measured. Would e-mail us (Contracting Co.) a quote the next day (large job). Have not heard from the company or it's representative yet (over 2 weeks). Guess not interested in our business!! Confused!! read more

While we've had no problems with their product or workmanship, the fact that it takes 3 weeks to get a 12x24 window glass replaced sucks. But they are close to us, so we put up with it. For now. read more

I used this company to measure and install a frameless shower door. I waited weeks for the product to be installed, only to find when they finally brought it out that they had measured the door opening wrong! So, I had to wait another several weeks to get the correct shower door installed! Worst thing is, they didn't apologize for their error! I will never use this company again-- customer service is a low priority for them. read more

Need glass or a mirror cut to your specifications? This is the place! The employees were all friendly professional and polite. The four pieces of glass fit perfectly into the doors. The order was ready early and they phoned to let me know. They even helped me carry my order out to my car. read more