Great customer service. I needed two pieces of glass cut to replace a shelf. Called in a Friday and…read morethe glass was ready on Monday and it fit perfectly.

I renovated my kitchen a few years ago. I wanted a lighted corner cabinet for display. I had my…read moreelectrician install a 2" puck LED in the top of the cabinet. The cabinet company only had 3/4" finished panels for shelves. I took the wooden shelves to Laurel Glass and had them cut 2, 1/4" glass shelves to replace the OEM shelves. The glass shelves fit perfectly and the cabinet looks better than they did in the showroom. Laurel Glass is my "go to" company for anything glass related. I have previously had them install a beautiful frameless shower door and replace cloudy insulated glass windows in my bow window. Everything was done quickly and to the highest quality, at a reasonable price.

I own an aquarium maintenance company, and we had a customer somehow manage to wall in the glass…read morelids to a quarter round tank (seriously -- they replaced the drywall, and realised afterward that the lids were tucked between joists, and no one moved them). The glass tops are no longer made by the manufacturer, and essentially irreplaceable. Action was able to work with me to duplicate a set of tops, and did so at a great price. The new tops work great, and look just as good as the new ones. Very helpful, friendly staff, and a good experience.

As a commercial landscape company, we have broken many windows over the years. I have been able to…read morerely on Action Glass to repair all our mistakes for the last 6 years. Great response time, which is one of the most important factors in a good company. Highly Recommend.

If I could give 10 stars to Eddie and his company, I would! I'm still so amazed at his brief…read moreinstruction on locking my windows appropriately. I would love to mention that I just hit his number from Yelp and hung up saying, "I'll call tomorrow." Guess what, he called right back and gave me the best over the phone instruction for FREE! God bless Eddie and AR Glass. Being a homeowner in DC, I'm keeping his company safe and stored in my contacts. :)

Eddie was great. He was very responsive and he repaired my window panes expertly and in short order…read moreat a reasonable price.

We reached out to Aex to install a shower door for a client. He took our deposit tried to install…read morea door that had the hinge on the wrong side. Was to go back and correct and reinstall it. He never came back and did not refund us the deposit. We reached out to him numerous times via phone, text, and emails. He is not a responsible owner.

This company does really good work at a honest price. This is further confirmed by friends who have…read moreused the firm with my recommendation. Service is friendly, and well explained. I enjoyed working with them.

I was cleaning windows on a Saturday and one of the panes in a double paned window completely…read moreshattered. We were adopting a cat on the upcoming Monday, and because of renovations we were having done in our basement, the room with the shattered window was one of the main rooms we had anticipated the cat to be in. I called on Monday morning, and District Capitol Glass came out the same day and replaced the window, all before we brought the cat home. The repair took a half hour and the window looks great.

Resposive; answered questions, helpful, knowledgeable, prompt, professional, friendly.read more

First, it took a long time for them to respond to my request for service. When I was finally…read morecontacted by someone I called the number back they left for someone named Keyon. He was so unprofessional, rude and aggressive on the phone I didn't even move forward with making an appointment. When I asked when was a good time to meet he gave a window of time. When I selected a time within that window he immediately said no that won't work. He made it seem like he was doing me a favor to even meet with me. Probably the same guy from the other reviews! No thanks, I'll give my large glass project to someone else. If that phone call was any indication of how business with them would be, no thanks. With so much competition in the DMV area, do yourself a favor and find someone else.

My patio door would not close properly. The manufacturer and several neighbors recommended S…read more Albert Glass. The repair was more time consuming and far more expensive than expected, but they did fix the issue. The experience could have been much better. I do not recommend this company. They quickly dispatched a technician to investigate. He determined that the handle mechanism had broken; it no longer lifted the locking pins along the edge of the door. The company initially quoted $904.16 for the repair. When I balked at the price, they lowered it to $734.96. I approved the revised estimate and waited a little over two weeks for the part to arrive. Craig, the Operations Manager, contacted me by email to say the parts arrived and scheduled installation the very next day. I didn't receive a call during the scheduled time, so I called the company, only to be told the technicians were outside. I found them; they had the parts for another customer in my condo building and had been trying to locate that person for the past half hour. Due to a mix-up in the office, they didn't have the work order or parts for my door. The other person wasn't expecting the technicians. The office apologized and rushed the parts from the warehouse to me while the technicians went to help another nearby customer. When the parts arrived, I was shocked to find the tiny box contained a few ounces of plastic parts, a small metal slide, and a few screws. While I'd been told the parts just arrived, I also noticed the shipping document indicated the parts were to have been received over eight days earlier. I waited for the crew to return. They were respectful of my apartment, offering to cover their shoes when working in the carpeted bedroom. The immediately reported that the parts were not adequate to fix the door. They instead needed a handle and slide mechanism, which happened to be the exact part they'd arrived with for the other customer. Thinking quickly, they offered to use that part on my door, warning that it would be a higher price but that they could not tell me what the new price would be. After investing most of the day in fixing this already, I told them to move ahead, but that I already felt the amount I'd been paid was more than enough. Two weeks after the repair, the business office called to inform me that due to the additional parts, I would be charged another $211.50. I've now paid almost $950 to fix what seems to have been a relatively simple and straightforward issue. While the technicians were friendly and efficient, the disorganized back office and sky-high prices left me feeling cheated.

A small company with skilled professionals…read more Beautiful job on replacing glass for my patio door. Good communication, good price, good turn around time. Highly recommended!

After a year, I decided to return to A1 for a new service because my first experience was great…read more Unfortunately, this time was completely different, and I will not do business with them again. I contacted A1 on December 2nd about a problem with my screen door. After returning from a business trip on December 16, I provided more details about the issue. They said someone would come to take measurements, but according to my front door camera, no one ever showed up. On December 18, they confirmed via text--providing detailed information--that they could do the job at a price I could afford. Finally, on December 30th, they came to do the work. I was out of town for business again, but since my first experience was positive, I trusted things would go smoothly. That was a mistake. They did the exact opposite of what we agreed upon, despite confirming the details in writing. Nothing they promised was actually done. To make matters worse, they left my front porch a mess. I later had another handyman look at their work, and he told me I was overcharged, especially considering they just reused the original materials and merely painted over them. I am extremely disappointed that I gave this business a second chance. I am retracting my original positive review.

I used Top Value again to replace some old upper window sashes, and again the whole transaction was…read morequick, painless, and wonderful. He even pointed out how another window guy lied when he said it was impossible to remove my window panes since they were "welded in". Top Value popped the window out with a screwdriver and said "I have no idea what he's talking about. I can have this done in half a day." Top Value should have more reviews. They will not take your money or waste your time.

Totally recommend Top Glass. I was given a very reasonable price and time line to do the job. Ben…read moreis friendly, polite and fast. He arrives for the estimate and within a few minutes he sends you a copy of the electronic quote. Modern accounting system and accurate. Quick turnaround, organized, mindful about every small detail. I'm happy he helped me fix my door glass before the cold weather kicks in. Tks