Our first time buying a home couldn't have gone any better! Jordan at Holt Homes has been so…read moreupfront, helpful, and considerate. He really treated us like friends and that he'd do anything and everything to make sure everything turned out the way it should and that we were happy. All through the process he gave us updates, and informed us on all sorts of things we didn't even know we needed to know about owning a home. He gave us tips and tricks as well. He's always been super responsive, and has gone out of his way to make sure everything is perfect for us. THANK YOU!

Buyer of Holt Homes, beware! Cheap products and they don't stand behind their products. We have…read morebeen given the run around with drainage in our yard. They turn their heads and walk. Would never recommend purchasing a home from Holt! *Customer Service Manager, nor did so called "Management Team" ever come out to inspect the problem. They sent their inside selected companies to look at our mucky yard. Drug us along for a couple of months, with an expected result. Absolutely a waste of time and expectations. Sorry, I will repeat again, Buyers Beware of purchasing Holt Homes! Low quality builder!

No mask wearer here.. Parameet was late after asking us to be early, and then tried to blame us…read morefor being too early. I need to add here, that we spoke with him the day before this appointment was made and I stated then what our situation was as I didn't want to waste our time or their time. He assured me that it would not be a waste of time and that there were "tons of programs available" for first time home buyers and that there was no need to put this off just because we didn't have much to put down. So back to today, Saturday, 26th, 2020: We walk in early as planned, and he is running late. He tries to accuse us, somewhat nicely, that he isn't running late, and aren't we a little early? He mentioned it twice.. I should have walked out then. Then during our conversation, he asked me a question about something and I looked at my husband to ask him for some clarification on a point that I was trying to get across, and Parameet says.." no no,, I am asking you.. you can look at me".. I was so shocked and my husband was very upset by his treatment of me. So with other people listening in, Parameet goes on and on about what is wrong with our situaiton, like we didn't know already, and that it turns out there really isn't "tons of programs" to help us out and that we really did just waste our time here. My husband asked how much of a down payment would be needed, and Paremeet said around 9000.. is about the average.. My husband said that he thought he saw a sign that said $0 down.. and Parameet quickly answered that was for Vets. This guy totally disrespected me and humiliated my husband in front of everyone there by talking very loudly about our financial situation and now they all know how much he makes, that I don't work, really? you don't work at all? Well.. it's a long story and if I'd known that was going to be requirement I would have passed up this appointment altogether. He already had the financial information so why he wanted us to meet with him knowing that he wasn't going to be able to help; is not ethical and professional at all as far as I am concerned. Maybe they do help a lot of people.. the ones that have the money and are not plagued with divorce mishaps and ill health. Avoid the humiliation if you don't have good credit and a sizeable down payment, they don't treat you very well. You can actually do the same with a real estate agent and not have to go through the embarrasment of being herded through an oversized living room and having everyone else know your personal business.

Be warned, the sales associate here is EXTREMELY rude and unprofessional. If I could leave zero…read morestars I would. Absolutely horrible customer service at the Lennar Lacamas Prairie home site. Walked in around 12 to view the model homes and were promptly told "we're closed". Even though there was a sales associate there. I then started to ask if I could just take a quick look at the model when I was rudely interrupted by the woman and basically told to get out. I was with my mother who lives here in Vancouver but I live in Austin, TX and I can tell you neither of us have EVER been treated so disrespectfully in any other home sites I have ever been to. I will work hard to make sure myself or none of my friends and acquaintances ever buy a Lennar home if this is how you treat customers. Absolutely insane.

My husband and I recently visited the Si Ellen Farms community in Vancouver, WA, and we had an…read moreoutstanding customer service experience. Even though we arrived without an appointment, Kevin -- the Sales Specialist-- was incredibly patient and took the time to truly listen to our needs. He explained every option clearly and made sure we understood each step of the process. His communication skills were exceptional. After visiting several new‑home builders, we both felt that Kevin from NTH provided the best experience by far. If the location had been a better fit for us, we would have chosen NTH for our next home without hesitation.

NTH built our house in 2021. Overall, we're very happy with the entire process including their…read moreafter sales/customer care experience. This is a reputable local builder who stands behind their work by providing a 2 year warranty. We highly recommend NTH. In comparison, this year we moved to a brand new Pulte home. Within one month we had to file tickets for exceeding number of issues. We got to experience firsthand this national builder's customer care department - THEY DON'T CARE! Stressful! Lengthy response time and scheduling for repairs. Falsely accused us of breaking something where it's a simple manufacture defect. Serious repairs denied with no clear explanation. We believe this arrogant attitude stems from management and is a reflection of the overall company culture. Now, we've shifted from being enthusiastic supporters to advising against purchasing a Pulte home. If you do choose Pulte because you like their particular lot or model, be ready for very poor customer care experience after your purchase.

We just closed on our new Kingston Homes house last week. Chris Galyon was awesome to work with. He…read moreseems to have at least four jobs but does each one extremely well. Our house was started as a spec home but we got into the process when it was framed. Chris had a vision for the house and had picked out was able to explain that perfectly to us. In addition, Austin, Casey and Dewey at the job site were amazing. They made sure the house was completed to perfection and had no problems with us bringing in people to measure for closets, window shades and furniture. The quality of the workmanship is spectacular and the street appeal of the house is amazing. To potential buyers in the Vancouver, WA area I would encourage you to take a look at the Kingston products. Their standard level of finish work is above that of most of the similarly priced other home builders homes.

We interviewed a few local builders before we decided on Kingston. We were a bit apprehensive on…read morebuilding a custom instead of buying a spec home. Chris and his team made the whole process so easy. They designed a floor plan based on our specifications. All their subcontractors are professional and top notch. The quality and craftsmanship of their work are evident. Chris was superb with all his recommendations. He has a great eye for details. It was a pleasure working with him.

I highly recommend Pacific Lifestyle especially if you are not local. We lived in Boston and…read moredecided to retire back to the Portland/Vancouver area and made 8 trips over 1 year and selected the SiEllen Farms development on the greenbelt. 3 members of the Pacific Team (Vicky Thompson, Patrick Klein, and Billy Alley) made the process of home selection, details on options, costs, and lot selection seamless resulting in a perfect finished product. Their attention to detail and support thru calls, photos, videos, and conference calls saved us many thousands of dollars in trips to the homesite. Also, when we moved into the house the Pacific Team members we there to assist and resolve some of the mistakes we made in cosmetic selections and also resolved a number of other small corrections immediately. This is rare for a production builder and most "don't know you" after the ALTA closing statement, but I can say today (4 months after closing) that the people listed above, Pacific Management, and their major subcontractors have been there for us every time!

They are terrible. Dealing with their warranty coverage is like pulling teeth and takes much to…read morelong to resolve. From leaking roofs to mold problems and poor construction the problems keep occurring year after year. I can't figure out how some people give glowing reviews. Perhaps it is because they spent so much money and their homes are fairly new before the problems start.

This review is for The Retreat at River's Edge (RARE) in Kelso. From the moment I started working…read morewith Stephanie Nelson, I knew I was in good hands. She goes above and beyond to ensure a positive customer experience. When bumps in the construction road became bumpy (as they always do in any construction project), she ran out ahead and removed the bumps. She is true to her word and gets things done. The huge design center has so many options, it can be overwhelming. But the designers there (I worked with Karen), were kind, patient and very helpful in helping to design my dream home. As a result, I have now lived in my home on the River for over a year and couldn't be happier in this development. They run a clean job so even with other houses being built around me, it doesn't feel like I'm in a construction zone. My year warranty was handled quickly and effectively. Billy did a great job with it and scheduled everything around my work needs since I work out of the home. My home is gorgeous and exactly what I wanted.

OMFG! We reached out to Garrett Homes as we restart the build process set backed because of…read moreCOVID-19. On 10/30/21, my spouse and I get a response back from Melina Eshinski, Garret representative, who quickly judged our request for information on Harber Inlet saying, "... based on our previous work together, I am unsure if they will fulfill your needs in a new home." Not clearly knowing what we intend to do in 2022, not even discussing what our plans are involving our next home, a Garrett representative made a decision call for us inappropriately. Seriously! Garrett you are operating from this approach - no one needs to be investing in your product. Buyers stay away from this builder or you will have someone passing judgement on your investment. BAD FORUM GARRETT TO HAVE A REPRESENTATIVE SAYING THINGS LIME THIS TO A BUYER.

We are about half way through the process of having a house built through Lennar in the Lacamas…read morePrairie subdivision in Vancouver, Washington and we could not be happier with everything so far and everyone we have worked with. We have never been though the process of a building a home before and to be honest, we heard some negative stories from people who have been through it with other builders. As we have watched Lennar do each piece of our future home, so far, it has been so easy, on time (even a little ahead). Maybe more importantly than how easy it has been is the quality and attention to detail we have seen that has made us feel grateful we picked Lennar. Not only are we getting the perfect floor plan for us with the amenities we need and want, but we are getting a quality home made to last. This past week we had our "dusty shoe" walk through. Not only were the builders we met nice, they seemed genuine. We didn't feel like this was a pain in the neck to them or that they had other things to do, which I am sure they did, but we felt like they really cared about the houses they were building and were mindful that they are building these homes for real people, not numbers. We really felt like they truly wanted us to know what was going on with our home, what they had done so far and why, and what would be next. The seemed smart, capable, caring and engaged. And again, the attention to doing things right and over and above came through. We felt like they were building a house they would build for themselves or someone they cared about, not going the cheapest and easiest route, but the best quality. Lennar's choice in tile, granite, and flooring is also perfect for us. We did pay extra to extend our flooring on the main and get upgrade cabinets, but this was easy and reasonably priced. While it's not possible to customize, we don't feel the need to as it seems they have planned well and are creating turn-key homes that are beautiful, functional, luxurious, and energy efficient. You know what you're getting and for what price. No surprises. We are very happy with the layout and we love the special features our home has like a nice big Spa shower in our master bath, open floor plan, qualities windows, a/c, tankless water heater, the list goes on. Every time we go see our house take shape we are thrilled. Everyone has been so friendly and helpful. We have tried to be very careful not to go over when workers in the middle of doing stuff and trucks are coming and going, but when we have gone over, no matter who is working on our house they seem friendly and welcoming. I feel we are very fortunate to have chosen such a great builder and we are very grateful for how easy they are making it. We feel especially lucky since we didn't really know what we were doing and this whole experience could be so much more stressful, instead, it's been a good experience watching our house take shape and feeling good about how well made it is and beautiful it will be when it is done.

You may want to read review I wrote about Macadam Flooring. The contracter I was told we had to use…read moreor our warrenty would be voided. The Zillow online pictures of the home we bought showed NO carpet in living room. When we arriced to purchase and were told that there actually was carpet and absolutely no changes can be made with Lennar homes until after close and any changes would have to be done by their vendors. Well we followed this and had a terrible outcome. Read review on Macadam Flooring. Thought Lennar might want to be aware of this and also future buyers beware. The other home issues we found were resolved to our satisfaction but flooring has been an expensive heartbreaking experience.

Extremely poor quality workmanship. Unprofessional, amateurs, sloppy, incompetent, over 59 obvious…read moremistakes and still discovering more. Be advised and go elsewhere.

We were searching for a home builder and were able to view Quail Homes quality of work in a house…read morethey built for an aquaintance. In our opinion it was of poorest quality. You could tell by the trimwork--cheap materials, poor workmanship, low-end finish; by the doors; by the design; We intervewed several other homeowners who felt the same way. We met the Quail Homes owner, who seemed crude and unprofessional, the project manager who's work ethic gave us pause, and some of the workers that appeared questionable. Take a look at the reviews on their website--you will see similar unfavorable comments from other customers. We are glad we went with another builder, and we recommend you do the same.

Eric was professional, prompt, and did an outstanding job replacing baseboard and door trim…read more Highly recommend!

This company was promt, had the work completed quickly and it was highly professional. No extra,…read morejust straight forward do what was requested. The only reason im not doing 5 stars is because they were 20% more expensive than others. Yelp reviews ask about value.